DC

David Croucher-Jones

United Kingdom

Reviews

Review of Wex Photo Video

Review of Payment Assist


Rated 4 out of 5 stars

Payment Assist is a great service and a…

Payment Assist is a great service and a welcome convenience when purchasing. The only reason I gave 4 stars is that I have recently moved house and the National Tyre branch I wished to use was in a different part of the country, where I now live, to the previous address where my bank account is registered. Currently in the process of changing it. So my first attempt to set up payment failed due to different addresses. Took me a while to figure out how to solve the problem and for the National Tyre appointment required to reappear. Apart from that great service and facility.

June 1, 2023
Unprompted review

Reply from Payment Assist

Hi David Croucher-Jones,
Thank you for your fantastic review!
We really appreciate it and are happy to help!
Many thanks,
The Payment Assist Team

Review of National Tyres and Autocare


Rated 4 out of 5 stars

Great ordering experience not so great payment experience

The ordering system online is great however the payment system (payment assist) caused a problem as the billing address was different to the address where I am currently living. As a result the payment would not authorise. It took me four attempts to make payment and that was after waiting a period for the appointment times to clear and become available again.

May 31, 2023

Reply from National Tyres and Autocare

Dear Customer

Thank you for your 4 star review.

Kind Regards

Robert

Review of Safestore


Rated 5 out of 5 stars

Great service and facilities.

Excellent service at all times by the helpful, polite and professional staff at the Poole branch. A great range of storage units at various sizes. Very clean and tidy premises with easy access. I have used SafeStore for four months and have received great service throughout. Thoroughly recommend this branch and its facilities.

February 25, 2023
Unprompted review

Reply from Safestore

Thanks for the top rating and great review David. It's great to hear the team at Poole were able to make your experience with self storage such a positive one. We appreciate the recommendation.

Review of Eflorist


Rated 1 out of 5 stars

Poor product

I ordered some flowers for my brother and sister-in-law for Christmas. When delivered instead of being in bud as described on the website the flowers were fully open and in fact were past their best. Also the flowers bore no likeness to the image shown on their website. I contacted Eflorist who agreed with my complaint and their customer service department promptly answered my complaint, apologised and offered a replacement. Unfortunately the replacement flowers never arrived, so needlessly I will not be using Eflorist again.

It is worth noting purely for myself to have flowers in my own home for Christmas I purchased flowers from Lidl which were fresh, looked great and lasted until New Year's Eve and all for the same cost as the delivery charge of Eflorist! Lidl's flowers were excellent and great value,

December 16, 2022
Unprompted review

Review of National Tyres and Autocare


Rated 5 out of 5 stars

Great website experience

Simple, easy to use website. Quick and efficient way to book services particularly when able to specify services and products for the actual vehicle by using the index number.

September 15, 2022

Reply from National Tyres and Autocare

Dear David,

Thank you for your review.
We’re pleased to hear you have found our services to be great.

Kind Regards,
April

Review of National Tyres and Autocare


Rated 5 out of 5 stars

Booking experience

Easy to use website providing all information required. Completely satisfied with the service and the booking experience.

May 16, 2022

Reply from National Tyres and Autocare

Dear David Croucher-Jones,

Thank you for your review.

We are happy to hear that website is easy to use and that you where satisfied with your service order you have placed.

Kind Regards

Robert




Review of National Tyres and Autocare


Rated 5 out of 5 stars

Great products and service

Had a tyre supplied and fitted by the Caernarfon Branch on 12 February 2022 and received excellent quick service from the team. Also the manager conducted a vehicle safety inspection of my vehicle and discussed this with me and provided a written report. Very pleased and fully satisfied with the tyre and service from National Tyres.

The website is excellent and is easy to use when ordering products and booking appointments.

I will use National Tyres and Autocare again and in fact I have just ordered another tyre and booked an appointment for Wednesday 23 February 2022.

Fully recommend the company, products and service.

February 21, 2022
Unprompted review

Reply from National Tyres and Autocare

Dear David

Thank you for this 5* review.

I'm glad to see that you are pleased with the service you received at our Caernarfon Branch.

Kind regards
Rhiannon

Review of National Tyres and Autocare


Rated 5 out of 5 stars

Great website and service

So simple to order new tyre through the website. Excellent service. Great value.

February 9, 2022

Reply from National Tyres and Autocare

Dear David,

Thank you for your review.
We're pleased to hear you have found our website to be great and we would like to thank you for choosing National Tyres.

Kind Regards,
April

Review of iPhotography

Review of Howden Insurance


Rated 5 out of 5 stars

Fantastic brokers and great people

Excellent service. A-Plan listen to my requirements, advise on potential best offers and deal with all the administration. Been with A-Plan for a number of years and have been completely satisfied every time. Had car insurance, commercial vehicle insurance, freight and business insurance, and home insurance over the years and thoroughly recommend A-Plan and particularly the Exeter Branch especially Stephen who has given great advice throughout.

September 27, 2021

Review of Loxley Colour


Rated 5 out of 5 stars

Excellent service and products

Excellent service and products. Great advice and information. Responsive customer service. Thoroughly recommend Loxley Colour.

July 6, 2021

Reply from Loxley Colour

Hello David,

Thank you for your review. We're so happy to hear your latest Loxley Colour experience was a positive one! We look forward to working with you again in future.

Team Loxley

Review of Loxley Colour


Rated 5 out of 5 stars

Fantastic service and results, great company.

Great Service and so quick. I uploaded five images to Loxley Colour to test the colour calibration, a service offered free by Loxley Colour. The images were received within 48 hours showing the uncorrected and corrected images. Thoroughly pleased with the service and the results and will definitely be using Loxley Colour for processing my images in various formats for my clients as I have just commenced my photographic business GFi Photography this month. I discovered Loxley Colour through The Guild of Professional Photographers.

June 24, 2021
Unprompted review

Reply from Loxley Colour

Hi David,

Thanks for your review! We are thrilled to hear our free test print service was useful to you. We wish you the best of luck in starting your new photography business, we are here to help in any way we can!

Team Loxley

Review of Bella+Duke

Review of iPhotography


Rated 5 out of 5 stars

An excellent course and members group

An excellent group and great course to study photography. Brilliant tutors and fantastic feedback not only during the course but afterwards as well. A friendly group and you continue to learn and get help from the tutors and group members. If you want to learn or improve your photography I thoroughly recommend this course and the group.

June 18, 2021
Unprompted review

Review of Bella+Duke


Rated 5 out of 5 stars

Great service Bella & Duke

Ordered my first order of dog food today and had a query on the timing of regular orders. Discussed this online with Erin of Bella & Duke who understood my question and answered it perfectly to my complete satisfaction. Well done Erin and Bella & Duke.

May 18, 2021
Unprompted review

Review of TSB


Rated 5 out of 5 stars

TSB for great service

I use TSB Bank for my main personal banking and for my business account and am very pleased with the service received. I particularly like the ease of internet banking as there is not a branch local to me.

May 16, 2021
Unprompted review

Reply from TSB

Hi David
Thanks so much for taking the time to leave us this 5 Star review. We’re glad you had a good experience with us and thanks for banking with us.
Phoebe

Review of TSB


Rated 5 out of 5 stars

Great bank

Great bank. Excellent online services, I can do all my banking requirements online and utilise other services without the need to visit a branch. Fantastic service.

December 22, 2020
Unprompted review

Review of Wex Photo Video


Rated 5 out of 5 stars

Great service and products

Ordered a new camera and lenses online on a Sunday evening and received the products two days later on Tuesday. Delighted with the product and the speed of delivery, excellent service. Website provided detailed information of the products which enabled me to make an informative choice of equipment chosen. The product was well packaged and arrived in excellent condition.

Wex even offered a free 30 minute 'get to know your camera' session in any of their shops, however unfortunately I live too far away from their shops to make this viable.

Very pleased with Wex and they are now my preferred supplier for all my photographic needs.

September 8, 2020
Unprompted review

Review of Cotswold RAW


Rated 4 out of 5 stars

Excellent service and products

Excellent service from Cotswold Raw and products (80/20 meals of several flavours) that our dog loves. The customer service staff are responsive, polite, friendly and very helpful. Well done.

The only reason I have given Cotswold four stars and not five stars is because on a couple of times their courier, APC Overnight, have let them down by mislaying a box and when delivered late the frozen food has defrosted and not suitable for use. However Cotswold have always responded quickly on these occasions and replaced the products immediately.

June 16, 2020
Unprompted review

Reply from Cotswold RAW

Thank you David, we really appreciate you taking the time to feedback on our products and service. Understood re the courier, quite right as we expect our courier partners to fulfil our client's orders correctly. Glad the food is going down well. Have a great rest of the week. Kind regards CR