MyPoints yields a nice reward for varied activities. They used to be more generous with points, but inflation got to them too. Interesting surveys, points for shopping in many stores, quick poll... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Replied to 7% of negative reviews
Typically replies within 1 week
I am a 12 year old boy that wanna get…
I am a 12 year old boy that wanna get my mom and dad a rolex and I need to make money

Reply from MyPoints.com
Mypoints was a honorable app because…
Mypoints was a honorable app because they did pay the gift cards that I earned until today. The suspended my account after I earned enough for a $5 Skrill gift card. I was ordering my 5$ Skrill gift card and hit confirmed and they suspended my account.

Reply from MyPoints.com
Used it 3 times and 2 failed but got fixed
Used it 3 times and 2 of them did not show up after completing but I use a screen recorder and emailed support and support after a few weeks they got the missing points, nothing extra but even tho it took multiple messages and following their tasks they asked for i got the points, dealing with them was much more time consuming than the activity wad lol, they made it right so I recommend

Reply from MyPoints.com
A problem game.
Their Bingo allows you tp play, but does not allow you to submit to claim a points win.

Reply from MyPoints.com
the site has many benefits and surveys…
the site has many benefits and surveys that are tailored to my interests and what I enjoy doing.

Reply from MyPoints.com
It's pretty scammy
They ask about 15 to 20 questions and than disqualify you. About 90% of the surveys are like that. So you spend a large amount of time answering questions with no reward.
I think it's a scam because they still get information out of you without having to compensate you under the excuse that you didn't qualify.
Also if you're going to do this make sure to cash out every $10-$20 because if you let the amount build up to $100s they will take your points, not pay you and ghost you.
Edit: They just copy and paste the same response to people on here.

Reply from MyPoints.com
12,500 missing points, and it appears customer service ghosted me
5th Update for MyPoints due to reply - Proof you don't read anything. I mentioned that I CLOSED my account, yet you mention that I should contact you via my activity ledger on the site, which is only possible when one has an account. No thinking outside of the box, nor curiosity on your part to solve this. You might as well lay off everyone, and have them replaced by AI (and if you already did that - explains everything). I did wonder if maybe I'm not being fair, being too impatient..NOPE this recent reply from you helped me to confirm for myself that I made the correct decision. Please don't reply anymore..if you wish to communicate with me, research in your records for my email, and send me a message.
4th Update - Nothing has happened, so I closed my MyPoints account. When I originally signed up, over 10 years ago (maybe close to 20 years ago), it was fun, easy to earn points, great customer service. Now, it's absolutely awful...not fun at all anymore. The last year or two, I was debating about canceling. Thank you for making the decision easy because of this awful customer service! Maybe not technically a scam, yet very close to being one. Even though my account is now closed, leaving all of the correspondence/updates by chance anyone is curious and wishes to read all of it. If zero stars were possible, I would utilize it.
3rd Update - reply to MyPoints - I explained it on my original post/review. Moreover, in a reply to Ticket- Reference: 16668246, I provided additional information with pdf's to your email address at mypointscs.zendesk.com, and that's when customer service seemed to stop research, indicating I had to open another ticket, and submit them that way - when your system doesn't accept pdf's, and when I inquired about that, I was ghosted. Can someone initiate contact to me (you have my email in your records), or research this with the ticket reference I supplied, so we can go from there? Please?
2nd Update - reply to MyPoints - I utilized your system again not long ago - Activity Ledger system - and no response, no update. It's a circular loop system of chaos. Please research the original Ticket- Reference: 16668246, you have my email address - contact me, I will provide pdf's. Stop being locked with your ticket system that isn't user friendly.
Update - reply to MyPoints - it's not listed on the Activity Ledger, which is probably why there is an issue. Please research Ticket Reference: 16668246
I have 12,500 missing points (related to the ASPCA donation offer, dated July 10th).
Requirement was an ASPCA monthly donation of $19 or more, which had to be done on or before July 22, 2025 (11:30 PM PT).
I was in time, and submitted a screenshot of the confirmation email from ASPCA.
The acknowledgement email from MyPoints about this inquiry, which started on Sept 9th (I had to wait ~45 days, hence the difference in time between July and now) - Ticket Reference: 16668246, indicated I could reply with additional information. So, I replied with the attachment of pdf(s) consisting of the offer, and the confirmation email from ASPCA because a screenshot is limiting.
The reply I received was "For your privacy and account protection, we can only assist with tickets submitted while you are signed in to your account.
Please log in to your account and submit a new ticket through the Help Center so that we can review your request. Once you've done that, our team will be happy to take a closer look."
What? Are you kidding me? How is that possible? The system only allows for a screenshot image, and I have a ticket number, I was logged in, and created the process that started all this, and I was informed, reply with additional information. Why am I being told to start again?
I replied indicating that catch-22 (and with a reply, there's usually an auto email indicating received, and I'll receive a reply). This time, I didn't receive that (it was on 9/10), which is why I suspect that I was ghosted by customer service. Either my ticket was closed, or I'm now being ignored.
Very disappointing.
MyPoints - Please award the missing 12,500 points. Thank you.

Reply from MyPoints.com
Is anyone else having a problem…
Is anyone else having a problem redeeming there points.I clicked redeem but it will not send a code to my phone to redeem my points.

Reply from MyPoints.com
My experience was great because of the…
My experience was great because of the ease of getting my questions answered.

Reply from MyPoints.com
steal your money
Hard to earn money - they never credit for surveys, magic receipts - fight for every penny. And when you're ready to redeem they deactivate your account. They suspended my account without any explanation. I assume just to steal money. It's outrageous! At least they must explain the reason and try to resolve problems. No customer service at all. PS as you see they never read any comments. They just provide generic replies. SCAM!

Reply from MyPoints.com
SCAMMERS!
If you want to waste your time - go for it. You may never get your earned money. MP simply deactivate your account without any explanation. Only scammers do business this way. No customer service at all. Even here they give generic reply, no real people out there.

Reply from MyPoints.com
Great company
Great company. I get gift cards for answering surveys, shopping, etc. I have had no problems with them.

Reply from MyPoints.com

Reply from MyPoints.com
No customer service can be found
I have been with my points for decades now. I recently bought Jimmy dean bacon and uploaded the receipt for points as it was one on the list. I just got a email stating I got 0 points for it and no explaining as to why. There is nowhere to go to ask. I cannot find a help or customer support email or anything. I would like an explaination as to why lb bacon x3 gave me no points?!!

Reply from MyPoints.com
Can't get my reward
I have been a member for over 10 years. I tried to use my 17,000 points for a reward and I keep getting an error message saying they can't send my verification code to my phone. I sent an email and was told the reward was on its way and would arrive in 3 to 10 business days. It has been 13 business days and I can't even get a response from them.

Reply from MyPoints.com
Account Suspended After Verified PayPal Redemption – No Resolution Yet
Ticket Reference: 16461306
I’ve been a legitimate MyPoints user, but my account was suddenly suspended on July 12, 2025, right after I redeemed $200 to PayPal — split across two redemptions in one day. I was asked to verify my identity with a code, which I entered successfully. Despite that, my account was locked with no clear explanation.
I contacted customer support and submitted a BBB complaint, but still haven’t received a proper response or access to the $200 I rightfully earned. I’ve followed the rules and terms of service, and this feels like an automated system wrongly flagged me.
Very disappointed with how this was handled. I hope Prodege or MyPoints support will step in and resolve this fairly, because users shouldn’t be penalized for simply redeeming their points.

Reply from MyPoints.com
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