Can't get my reward
I have been a member for over 10 years. I tried to use my 17,000 points for a reward and I keep getting an error message saying they can't send my verification code to my phone. I sent an email and was told the reward was on its way and would arrive in 3 to 10 business days. It has been 13 business days and I can't even get a response from them.
June 26, 2025
Unprompted review
Reply from MyPoints.com
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right.
You can contact us at help@prodegesupport.zendesk.com — we’re here to help.