We have renovated our main bathroom with Passmore recently. We had quotes from others who were cheaper, but we decided to pay more for a high level of quality, and we were not disappointed. The... See more
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Taking care of everything from design and supply, right through to installation our bespoke bathroom-by-design division can help you make your dream bathroom, shower room, en-suite or cloakroom a reality.
Written by the company
6 Hales Road, LS12 4PL, Wortley, Leeds, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
The excellent customer service pushed the score up from what would have been a 4.5 had that been possible. Right from the designer to the surveyor to the fitter and the Operations director, the customer service was first class, with all being very proactive and helpful. When we had concerns, they were addressed promptly and professionally, and notably when we highlighted some concerns with some elements of the finish of the job. In that case the Operations Director visited to review and agreed with all points raised, including a fairly significant design-related change that we wanted… and all concerns were addressed without challenge, and without additional cost, truly living up to their “100% Guarantee”.
Reply from More Bathrooms
Just had new bathroom and it looks stunning Mark and his team have done a faboulous job felt completly at ease leaving Mark with a key to come and go while i was at work, i came home each night everything left clean and tidy Mark kept me informed throughout and finished in the scheduled time given, first class job by a very genuine proffesional friendly man.
Reply from More Bathrooms
Emil!!! fitted our bathroom yesterday. Absolutely superb job!! Extremely polite really hard working, highly recommend brilliant fitter, Emma.
Reply from More Bathrooms
We have renovated our main bathroom with Passmore recently.
We had quotes from others who were cheaper, but we decided to pay more for a high level of quality, and we were not disappointed.
The job involved a full rip out of the old suite and installation of a fully tiled bathroom with integrated sink and toilet and a walk in shower. It looks amazing. The project was clear from the outset and very well run. Communication was excellent throughout.
The bathroom comes with a 3 year warranty as well, which shows the trust in the quality.
I highly recommend Passmore to anyone thinking of getting their bathroom done.
Reply from More Bathrooms
Great continuity from placing my order to completion. Excellent fitter, job completed in 4days
Reply from More Bathrooms
Emil was respectful and did a wonderful job on my bathroom
Reply from More Bathrooms
We wanted to have a bath removed and a walk in shower installed. After consulting a number of firms we came across Passmore in Harrogate. The whole process has been carried through in a very professional way, from initial consultation to completion of the work we requested. We have been particularly impressed by Louis, our fitter, who not only works to a very high standard but also, and perhaps more importantly, is adaptable, thinks through the implications of what he's doing with imagination and sensitivity, and is prepared to fit in with the last minute requests of two occasionally picky customers.
We'd certainly recommend.
Reply from More Bathrooms
I sought a number of quotes but Passmore really stood out and kept their promises at every stage. Their expertise and skilled staff delivered the bathroom I always wanted, as well as far exceeding my expectations; the quality of workmanship throughout was excellent. Getting a new luxery bathroom is always going to be costly, but I feel I've got excellent value for money with the bathroom they've fitted, I couldn't be happier with the result and cannot thank Passmore enough for their excellent service and quality of work. 100% would recommend.
Reply from More Bathrooms
Review already completed. As said by another "service user" - "is five stars not enough?"
Reply from More Bathrooms
Eliot has been the perfect fitter the work he has done is to a very high standard he is very pleasant and helpful a pleasure to have our home and would have him back again
Reply from More Bathrooms
Emil the bathroom fitter was amazing, such a hard working guy, always polite, pleasant and respectful. Emil went above and beyond to get my bathroom finished. He worked all weekend and even the bank holiday. The work and adaptions are to a very high standard and I am very pleased with my new wet room. I would highly recommend this company. There was good communication throughout and all the staff were amazing. A definite 5 stars from me.
Reply from More Bathrooms
We found the company very efficient in their communications and planning. We were told what would happen and when. James our Plummer was happy to answer any questions and tell us what he was doing and the order in which things would happen. We had occasion to call for help a couple of times, once for an adjustment and once for a lesson on using our new shower! All calls to the head office were answered promptly and help given if neccessary.
We were made to feel that we mattered.
Reply from More Bathrooms
Mike was extremely helpful and took extra care to ensure things were as I needed. 10/10
Reply from More Bathrooms
Enil came to do my mum’s bathroom he did fantastic job of renovating the whole bathroom downstairs he turned it into walk inshower with less mobility and put a nice mobility chair for my mum to make it more convenient for her needs and did a fantastic job with tiling as well the whole bathroom great job keep up with the good work
Reply from More Bathrooms
I would highly recommend More Bathrooms. I had a total refit - Julie created a fantastic design transforming an outdated bathroom into a bright clean design with freestanding bath and walk-in shower. Joe did a meticulous survey to check everything would fit and also access into my house (small terrace with steps and awkward porch). Darren worked long days to fit it, grafting very hard in the hot summer days and in a tight space. Darren is an absolute perfectionist and certainly knows his trade. He worked extremely clean considering the work undertaken and has done a wonderful job!
Reply from More Bathrooms
Work was extremely high class, Steve our onsite builder was able to work through and complete the work to a high standard.
Reply from More Bathrooms
The lad working on the bathroom was really nice and did a fantastic job to match
Reply from More Bathrooms
We converted our bathroom into a shower room and we couldn't be happier with the outcome. The fitter who carried out the work was absolutely fabulous. We are first time buyers and therefore never taken up this sort of project or work, so he was very knowledgeable and helpful in us making the right decisions. The company as a whole were great, they kept us upto date with what was going to happen from start to finish. We would definitely recommend this company and will be utilising their services again when we update the ensuite and downstairs wc.
Reply from More Bathrooms
More Bathrooms came to make my bathroom into a wet room due to my disabilities. Elliot who came to do the job was amazing. He worked really hard and on his own, except for the flooring. He took the bath out and replaced our bason. Fitted panels, a shower, new light and extractor fan. He even cleaned up when he finished. He treated our home with respect and kept asking my husband's opinion throughout. The bathroom is going to make such a big difference to my life.
Reply from More Bathrooms
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