AN

Andrea

United Kingdom

Reviews

Review of Jet2holidays


Rated 4 out of 5 stars

A shame about the noise!

We have been to Agadir before, but last time it was a different hotel and with Tui. This time it was with Jet2Holidays flying direct from Leeds. We stayed this time at Iberostar Founty Waves.
Jet2Holidays were excellent in both flights and the reps at the hotel.
This next part refers to the Iberostar, not Jet2Holidays. We had a good room that was kept spotlessly clean. Wifi worked well. We liked the fact you could fill up water bottles with filtered water on every corrider. Big plus. The drinks were so-so - we couldn't taste any gin,but the rose wine was acceptable. Food very good, but the dining experience was noisy and lacked intimacy. We also found the animation team cranking up the volume on the musak every single day to be off-putting. You could not stand up in the heated pool unless you were over 6ft and the larger pool, unheated, was freezing and we were unable to make use of it.
Delighted that Jet2 are now flying to Agadir out of Leeds, but would be even happier if this added an 'adults only' hotel.

May 21, 2025

Review of Jet2holidays


Rated 5 out of 5 stars

Amazing Jet2 Crew & Pilots in challenging conditions

A big thank you to Jet2.com and Jet2Holidays in respect of our trip to Lanzarote over Christmas and New Year. We were returning to Leeds Bradford from Arrecife on 8 January 2025 - Flight LS218. This was only 24 hours or so after the extremely bad weather conditions in the UK with lots of snow and ice throughout the country. We were delighted that the inbound Jet2 flight arrived from Leeds into Arrecife on time and left for the UK on time too. The onboard crew deserve praise for their professionalism and cheerfulness after what must have been a very challenging few days for them. We were slightly concerned that our flight might not land at LeedsBradford due to the extremely cold conditions - it was around minus -4c when we landed. However, the pilot was great and we landed without a hitch. A big thank you too to the ground crew too at LBA who ensured the steps from the aircraft were gritted as was the small walk to the bus to get us to the terminal. We had a great holiday and Jet2 made sure that, despite the challenging conditions on our return, everything went smoothly - thank you!

January 8, 2025
Unprompted review

Review of Jet2holidays


Rated 5 out of 5 stars

Lovely hotel with great staff

Lovely hotel with great, helpful staff. Good food. Spotlessly clean (big shout to housekeeping). Well located on the beach plus a shopping centre opposite hotel

October 29, 2024

Review of Jet2holidays


Rated 2 out of 5 stars

Jet2Holidays were great

Jet2Holidays were great, however we were less happy with the accommodation at LIVVO Las Gaviotas. We were in Block 8 - a number of streets and other accommodations away from Reception. Having booked - twice face to face with Gaviotas Reception staff to ensure it was available- the shuttle bus to get us from Block8 back to reception- no bus came to pick us up. Trued dialling reception and constantly an engaged signal. We therefore had no option but to drag our suitcases done 700 meters to reception to check- out and to ensure we were in time to catch the Jet2 bus to the airport. We are both in our 70’s and this is disgraceful and unacceptable way to treat guests.

July 22, 2024

Reply from Jet2holidays

Hi Andrea,

Thanks for taking the time to leave your review. I'm truly sorry to read about your recent experience. If you would like us to investigate the points you've raised, please kindly send your complaint including your booking reference to trustpilotreviews@jet2.com. A member of our friendly team will then be in touch in due course. Thanks again for your review.

Kind regards
Jo Lawrence
Customer Service Executive

Review of Jet2holidays

Review of Jet2holidays

Review of DiscoverCars.com

Review of Jet2holidays


Rated 5 out of 5 stars

Jet2 is a safe pair of hands

Easy to book, and everything worked well. We really love the Nautilus in Matagorda. You always feel safe having booked with Jet2, which couldn’t be said for some poor folk given emergency accommodation in the Nautilus as they had been virtually abandoned by EasyJet Holidays from Gatwick.

June 12, 2023

Review of Captivating Cuba


Rated 5 out of 5 stars

Travelling Around Cuba

We had 2 weeks travelling around Cuba plus 1 week after that at the beach in Varadero. We stayed at 8 different Casas/Hotels during our trip - with the Casas easily being our favourite. We had private transfers between cities. The arrangements made by Captivating Cuba worked well, both for private transfers and for the hotel booking. Nikki at CC was very responsive in answering our questions and we thoroughly enjoyed our travels around Cuba. The information supplied pre-trip was extremely useful and we would recommend making sure you read it all - worth the effort.

January 23, 2023

Reply from Captivating Cuba

Thank you so much for taking the time to leave your lovely review, we agree the pre-departure infomration we wrote is well worth reading to get the best out of your holiday!
-Sarah

Review of Jet2holidays


Rated 5 out of 5 stars

First Overseas Trip for 22 Months - thanks Jet2Holidays

This was our first overseas trip for 22 months and we are pleased we chose Jet2Holidays. From the check-in at Leeds Bradford airport, where a helpful Martin checked our Spanish Passenger Locator forms, and all the other bits and pieces now needed to fly, to the pleasant crew on both flights and to the extremely helpful Lisa in the resort of Matagorda in Lanzarote, we honestly cannot praise them enough. What a great holiday and cannot wait (if Covid doesn't get in the way again) to go back in February.

December 3, 2021
Unprompted review

Review of Staysure Travel Insurance

Review of FEMME FATALE FINISHES


Rated 5 out of 5 stars

To Revive a Monks Bench

The job was to paint (lacquer) a dark wood monks bench in a paler colour. Kate was 100% professional, informative and maintained good communications. The job was completed within a very satisfactory time frame and we are delighted with the result.

March 8, 2021
Unprompted review

Reply from FEMME FATALE FINISHES

Thanks you Both for the 5 star rating. The Monks Bench looked so much better in the Pavilion Grey you chose.

Review of Taxicode


Rated 5 out of 5 stars

Exceptionally good driving from London…

Exceptionally good driving from London Gatwick to Leeds in challenging conditions on the M1 during storm Ciara. After a 10 hour flight, we were delighted to have got home when we thought we would have been stranded in London. Thank you

February 10, 2020
Unprompted review

Review of More Bathrooms


Rated 5 out of 5 stars

We used Passmore to change a downstairs…

We used Passmore to change a downstairs toilet into a shower room/toilet.
From the first telephone call, all was very professional, with everyone turning up on time for appointments. We were taken through the process and chose our bathroom fittings.
The work started as scheduled and Steve proved to be a real craftsman. He has done a superb job working in such a small space too. We are delighted with the end result.
Highly recommended

August 28, 2019
Unprompted review

Reply from More Bathrooms

Dear Andrea, thank you so much for taking the time to review our company and your experience with us - from first contact through to installation completion. The reason we employ all our own multi-skilled fitters, experienced surveyors and designers is so that we can deliver consistent quality and provide our customers with a great service - it is always fantastic to here when this has been the case. I will ensure your comments are fed back to all involved in your project, along with the senior management team - all of whom i am sure will be equally pleased. Thank you once again!

Review of Direct Sports


Rated 5 out of 5 stars

Perfect

Faultless service - just as it should be. Good product too.

May 10, 2015
Unprompted review