Great service and product, but I was asked to complete a survey which took longer than the application itself! Please simplify the survey, it seemed to be multiple duplicates of the same questions, and I almost abandoned it!
Shell dealt with my enquiry promptly and efficiently, allowing me to make the booking without any fuss or confusion. She was always on hand to assist me with the booking process and payment, and as a 60 something male with the computer literacy skills of a newborn I really appreciated her help and patience! Thanks again Shell, I will be happy to refer you to my friends and family.
The range of different styles and size options is huge, allowing us to get the perfect fit for each room. Ordering is very easy, and the help and advice via a quick phone call was really welcome. The radiators and accessories are top quality, and make a big impact in each room. Delivery is by pallet, well wrapped and dropped off at your door, or wherever you want it. I nstructions are good, and our heating engineer commented on how well everything went together. We have ordered 4 times now, and if we had more rooms to refit we would be ordering more !
I ordered 2 cast iron pans which arrived ahead of time. They are stunning, very well cast and very heavy, which means they heat up evenly and allow you to cook with precision. I am extremely pleased with my choices and can recommend Samuel Groves without hesitation!
Easy to navigate the website and order things, with fast delivery. As always Betty’s produce is top notch, beautifully presented and full of flavour, what’s not to like !
March 3, 2022
Reply from Bettys
This is lovely feedback - thank you very much! Bettys
Our order was delivered on time and with care by dpd and was well packaged and chilled perfectly. As usual the quality is fabulous, and we look forward to many wonderful meals in the coming weeks!
Our order was delivered on time and was still frozen thanks to the wool insulation. We haven’t tried any of the meats yet but they all look perfect, thank you.
Our mattress was delivered on time and taken upstairs via a tight staircase by two lads who couldn’t have been more professional. The mattress itself is absolutely fabulous, so comfortable and cool to sleep on. Five stars for quality and comfort.
February 26, 2021
Reply from Woolroom
Thank you for such a wonderful review, we are so pleased to hear that you have been so happy with all aspects of your experience with us. We hope you continue to get a great nights sleep!
We cannot commend Passmores enough ! From our first meeting with Garry Kirkbright who talked us through the process and advised us on products and colour schemes, to Darren, our bathroom fitter, who worked long hours and produced an immaculate finish. We were so impressed with everyone we dealt with, friendly, knowledgeable and very obviously passionate about their work and Passmores as a company. We will shortly be asking Passmores back to discuss the building of an extension. Thank you Passmores.
January 5, 2021
Reply from More Bathrooms
Dear Pascal, thank you ever so much for taking the time to review our company and level of service you received from design concept through to installation completion of your new bathroom. One of the core reasons we champion our full design and installation service and why we employee our own multi-skilled fitters, seniors designers and experienced surveyors is so that we can deliver consistent quality and provide you with a great service. Both Garry and Darren are absolutely fantastic members of the team and will be thrilled with your feedback, appreciation of their work and manner in which it was conducted. I will be sure to pass review onto all involved, and the senior management team and am confident you will be equally pleased with the building division and there approach to surveying, quoting and hopefully carrying out the works to your extension.