Excellent customer service
The excellent customer service pushed the score up from what would have been a 4.5 had that been possible. Right from the designer to the surveyor to the fitter and the Operations director, the customer service was first class, with all being very proactive and helpful. When we had concerns, they were addressed promptly and professionally, and notably when we highlighted some concerns with some elements of the finish of the job. In that case the Operations Director visited to review and agreed with all points raised, including a fairly significant design-related change that we wanted… and all concerns were addressed without challenge, and without additional cost, truly living up to their “100% Guarantee”.
Reply from More Bathrooms
Dear Peter and Sally-Anne, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your Bathroom. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Thank you ever so much again for the 5* review. Julie, Joe and James will be thrilled with your feedback.
