Mint Mobile Reviews 14,686

I was told when I signed up that Mint would work in Mexico and Canada. When I arrived in Mexico at the Cancun airport my phone did not work at all. It put me in a dangerous position. It was then I... See more

I tried Mint after 15 years as a Verizon customer. I wanted to see how the coverage worked in my location and how responsive the service was. Now I'm thinking about buying new phones for my daughter... See more

In short: two step email verification will not work. Was on the phone with customer service for 1.5 hours, passed through 3 different people who could not explain why I wasn't receiving an email w... See more

The affordable service makes my experience with Mint so much better. I love that I can cover my son's phone bill for a course of 3 months at such an affordable rate. If I could change anything, I woul... See more

I have had similar service providers (H20, trackphones, etc) but this one has had the best customer service and a convenient, hassle free plan. I love having a well priced plan without any stress. Min... See more

Phone service works great. I cut my cellphone bill in half signing up with Mint Mobile. I love that I got a discount for referring other people to the company. The international wireless pass is easy... See more

Don't trust Mint, I recharged for 1 year plan on 2 lines. Both lines were working good for 7 months, afterwards from 8th month onwards 1 line having call connectivity issues, slow data loading issues,... See more

I had some issues with my phone, as it was not esim compatible. I spoke with customer service for about an hour and every representative was a delight to work with. They tried to solve my problem as p... See more

One would think you could offer better deals on a replacement phone for your customers and I really believe you slowed my data down since I renewed for the one-year contract

⭐️⭐️⭐️⭐️⭐️ I’ve been really impressed with Mint Mobile! The pricing is unbeatable—finally a plan that actually saves me money without cutting corners. The service is reliable, and anytime I’ve need... See more

Entirely unsatisfactory experience. *** Do not opt for Mint Mobile if you are seeking a consistent connection.*** Day in day out, for months if not years on end you WILL experience several full conn... See more

When I signed up for the three months., I checked the area in where I'm living to make sure that there was coverage using Mints mobile's app. The app said coverage was excellent. Now the reality... See more

I did not see a difference between my old cell service to yours. Basically stayed the same. I thought maybe slower or something. No problems at all Only difference a lower cell bill. Thank You

I am now worry free about monthly bills, running low on my data. I can use my phone when traveling internationally with no roaming fees.

The cost is great. The communication is effective. I know it's likely normal practice, but when I maxed out my data they simply slowed it down not cut it off. But where they differ is they actually to... See more

The internet works perfectly everywhere BUT you have to be sure about your plan, cause if you run out of GB, you’re gonna have to pay $20dls extra for every 3GB you want to consume (which is a lot). T... See more

We switched over from T-Mobile and have saved quite a bit. Went from $170 a month for 3 lines to $75 a month for 3 lines, even though T-Mobile owns Mint. I have heard that the service outside of the c... See more

I tell everyone to switch ! I managed to divorce Verizon-🤢. Never going back! It is NOT just because I am a huge DEADPOOL - Reynolds fan 😉 💚💚💚💚💚

The service is good on T-Mobile's network and the price is great, however, there are 2 drawbacks. 1st is customer service. Getting to a person can be difficult and there is a definite communications b... See more

I’m very satisfied with Mint Mobile’s customer service. The representatives are polite, helpful, and easy to reach compared to other providers. They clearly explain everything, and their rewards progr... See more

The company customer service was very helpful. The promo price was just what I need to continue service on my second number. And would love to hear if they are offering business customers the same va... See more

Simple, easy, no unnecessary frills, and the service works well. Appreciative of the text reminders about data usage and bill payments. Couldn’t ask for more or less from a phone company.

Mint is on it! There is enough communication without being pushy or obnoxious. I appreciate the 'real' pricing, rather than hyper inflated costs that I was paying previously. Keep up the good work, Mi... See more

I spoke with Carlos at Customer Service just now. He helped me reactivate and gave me the best deal available to me! I do not know how I would have done it without him. Extremely competent and helpful... See more

I love the autopay feature and the cost every three months. I wish there was an option to "pay as you go" like maybe a "bucket" where you can slowly "prepay" for the month. Maybe there will come a day... See more

I hate monthly bills that fluctuates with fees, and hidden terms.. since switching to mint. I always know my bill is paid and service has been better then my previous ones i had. 100% recommend especi... See more

I live in the high desert just north of Los Angeles and I have had 4 different mobile carriers, Mint has been the best by far. The least amount of dropped calls and best internet connection out of all... See more

customer service sucks but the product is good. Just hope you don't ever need to talk to a live person. You will get 15 different answers from the same person, and you won't know which is correct.

The plans and payments cycles are great, but the service gets really bad when your data is all used up and it’s really really slow that part I don’t like!

Very cheap with good service, I havent had any issues and my wallet is happier than ever

I am in my sixties, so have had cell service pretty much since the beginning. I am writing this review of MintMobile because I switched over years ago, maybe more than 5 years. I want to express my sa... See more

Pay once per year and never have to deal with anything else. Couldn't be much easier. Only notifications I get are that my monthly reset has occurred.

We went camping in July and the service was spotty at times. Our previous carrier didn't have this issue. All & all we are pleased with our service and would recommend to anyone we know.

In 2022 I switched from T Mobile to Mint Mobile, having had a horrible experience with T Mobile as a long standing customer. In the beginning Mint Mobile offered better rates, $15/monthly at the cheap... See more

Only giving this 2 star due to the affordability. I attempted to port my number over from t mobile (which mint is a part of so this shouldn't have been hard). Despite following all the steps wasnt... See more

My signal is in and out and I drop calls constantly. I know its not my phone because my daughter and son have the same issues.

The app is east to use to manage data. If it had better signal coverage in my area that would be great!

Good prices, good service. No extra bs. I don't get a bunch of extra texts, emails or calls trying to sell things I don't want or trying to impress me with "free perks" that I won't use. Definitely wo... See more

You have an incredible services but there are part of Houston that your coverage didn't get to cover. You guys can extend your bandwidth and coverage for effective network.

I like this company it has good service and good thing that you are able to use the app and get service from them and change the service anytime and no contract

I can now pay for an entire year for less than 5 months of AT&T. Don’t miss that monthly bill at all. There was NO decrease in service or quality.

Mint mobile has fit my mobile data needs very well at a very reasonable cost.

I reduced my monthly cellphone bill by 85%. My only regret is not switching earlier.

Great deal with a annual plan that includes data, thank you

The network, price and customer service is great so far.

I am surprised to see the number of negative reviews for Mint. As of October, we have been Mint Mobile customers for a year. We are former AT&T customers with four lines that were switched to Mint. Th... See more

Update: Mint Mobile reached out and credited both accounts with the full referral bonus. Thank you for making it right! While the process was frustrating at first, I appreciate that Mint foll... See more

The fact that I didn't have to pay a phone bill for 3 months low fees the only drawback is there aren't any phones to buy they're all sold out

in a world where everything is getting unreasonably expensive I'm happy to see that there is a mobile company out there. That's willing to give reasonable service at a reasonable price. I went from p... See more