I posted the below on one of their threads (search "Intellij glorified task runner") but they took it down: The success of Jetbrains has become their curse: products are deteriorating and th... See more
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I’ve been a paying customer of JetBrains PyCharm Ultimate and always thought it was one of the best IDEs out there. The debugging tools, inspections, and overall polish are top-tier. But the... See more
Generally the software is flaky. If you make a bug report they tell you to put ANOTHER report in the public list. Isn't their bug list THEIR job ? Unless the question is about licensing (aka giving th... See more
Using phpstorm since years. Actually a great software, but since weeks a main functionality is completly broken for me. Doesn't let me work on my home machine. The support is not really helpful... See more
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Company details
Written by the company
At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover and create.
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Na Hřebenech II 1718/10, 140 00, Prague, Czech Republic
- sales@jetbrains.com
- www.jetbrains.com
Hasn’t replied to negative reviews
Dynassuar…
I posted the below on one of their threads (search "Intellij glorified task runner") but they took it down:
The success of Jetbrains has become their curse: products are deteriorating and they don't listen anymore. The ship has become too heavy to avoid the iceberg.
Cursor disrupted the market. They started out orders of magnitude ahead, and move so rapidly that few can stop them. The AI speed is incredible yet they still bring out updates every week.
I've been with Jetbrains since their early days of Resharper. Now all that remains is a £3 monthly subscription. Webstorm is rapidly fading from my toolbox. For £20 I replaced WebStorm, JB AI, PyCharm, Datagrip and CLion.
I was patient, raised my thoughts as jetbrains issue LLM-16883.
Now, it's time to say goodbye.
they sucks they have extremely high…
they sucks they have extremely high prices
Great IDE ruined by restrictive AI quotas
I’ve been a paying customer of JetBrains PyCharm Ultimate and always thought it was one of the best IDEs out there. The debugging tools, inspections, and overall polish are top-tier.
But the recent experience with their AI Assistant has pushed me away. Despite paying for the Ultimate plan, you’re hit with restrictive AI quotas that run out far too quickly. Once you hit the cap, you’re locked out for weeks unless you pay extra. That’s not “Ultimate,” that’s rationing.
What makes it worse is you can’t just use your own GPT or Claude subscription keys like you can in VS Code. JetBrains forces you through their pipeline and keeps you under their limits. It feels less like a productivity tool and more like an Apple-style ecosystem where they control everything.
I shouldn’t be paying for premium software and still have to worry about being cut off mid-work. Because of this, I’ve cancelled my subscription and moved back to VS Code where I can plug in my own AI keys without fear of hitting quotas.
JetBrains makes great software, but until they remove the artificial restrictions or allow users to bring their own AI keys, I can’t recommend it.
AI Price going UP and your available quota going DOWN
I have been using Jet Brains for many years through work but purchased my own licence for personal use.
I started using the new AI functionality, specifically Junie which originally I found to be very good. However the price has gone up by £10 per month without warning and your available quota has gone considerably down. The really annoying thing is they charge you for it wanting to run tests on your machine and it reading the success back. It never wants to run the tests all together, it will do it one at a time and charge you individually for doing so. the quota has gotten considerably smaller and they now have top up AI credits. This is just greedy. £30 a month is expensive when a handful of requests reduces your quota by 10%. The AI responses I also want to say have also got worse. Previously I always felt like it took previous interactions into account whereas now it seems to start the process all over again, probably because it can use up more of your credits this way. The service went from being the future to not worth the money very very quickly
It is going down ...
I'm mainly using then Pycharm, DataGrip, CLion which used to work very fine, but for the moment their code completion/ intelligence / copilot or what ever is in charge of the IDE is either not working or sometimes very good.
Sometimes when editing a file it knows (guess) very nice what I want, but if switching to another and then back to the first, it is silent.
Sometimes the code completion is working and sometimes not at all which is very frustrating.
It seem like JetBrains is trying to be everywhere but is loosing the battle.
If this continues I'm forced to switch back to my former setup.
I've used JetBrains products for more…
I've used JetBrains products for more than a decade. Yes, I can VSCode for free and do so for work, but it's simply not as robust as JB's IDEs. It's so much quicker to navigate a codebase and make changes across files. Plus, their support and investment in programming communities is unparalelled.
The company develops cool products.
Generally the software is flaky
Generally the software is flaky. If you make a bug report they tell you to put ANOTHER report in the public list. Isn't their bug list THEIR job ? Unless the question is about licensing (aka giving them money) you don't get much sensible out of them. I would avoid them, I regret getting locked into their tool (pycharm).
Liars, stealing info and providing nothing.
Only reason I tested was cause of free trial with claude 4.
It said 30 days after typing my credit card.
After less than 1 day trial is over and now they have all my information and of course im not changing IDE for this piece of garbage.
Lying should be considered a big red flag; is not about the trial itself, I can pay claude instead of this sht but I wanted to pre-test claude vs GPT 4.1 and after 2 prompts my trial of 30 days was over.
Lying is not correct; keeping information based in lies is not correct. Jet brains is all that is wrong with AI industry and I hope soon the market is flooded with options this parasites will have no option but make it part of the IDE instead of a suscription.
PARASITES WITH 2.6 STARS REVIEWS...
Obscure pricing
Really obscure pricing models with organizations and personal accounts. Be very careful or you will end up paying $1000s unnecessarily and support are unhelpful
miniplate the negative review from market
abusive company that deletes negative reviews from addon market.
and be aware most addons on the market are subscription for "color theme" even the color theme contain other people work.
if they allow other selling not OG work then you shouldn't buy anything from this company,
the IDE is overrated just overglazed text editor with bult-in automation i just use it because Avalonia addon.
oh you use non-commercial license? good job you need be active last 6 month and re-ask to get the licenses every year while others IDE don't have theses stupid rules.
Doubling down on ruining user experience
Why am I spending money on an IDE that is rendered absolutely unusable whenever its "Indexing...", when I can just use VSCode for free which won't do this?
Bizarre that this company, when faced with a free and high quality alternative, is so committed to enraging its users? Last I recall the idea of a company is to gain customers not drive them away?
Shady Billing Tactics
Absolutely disgraceful. Got an email that my credit card failed, so I updated it and reactivated the subscription - only to get slammed with a 24 EUR charge instead of 14. Why? Because JetBrains sneakily added an extra product to my subscription without consent. This is manipulative, predatory behavior. Only bottom-of-the-barrel, shady companies pull this kind of stunt. I expected better from JetBrains, but clearly, they're happy to squeeze extra cash through deceptive billing tactics. Total loss of trust.
great
Jetbrains makes the best ides and they look cool. they work well on most OSs too
use annoying ai voice for there adds…
use annoying ai voice for there adds and product is ass
Good product, disappointing service
We used Jetbrains for 5 years after which we accidentally bought it for 12 more months. We asked a refund but "refund is only possible within 30 days". Our request was 40 days after the purchase. Very dissapointing.
I really love Intellij Ultimate, but there are issues
I really love so much of the Intellij Ultimate app. It does all sorts of amazing things much better than something like Visual Studio code, and without having to configure a lot of them first. Just works out of the box. However, that comes with a hefty price on disk space and often speed. While it's a fantastic piece of software, it takes up a massive 4GB of disk space and often takes a while to perform certain functions because of its complexity and probably the number of files it has packaged. I wish Intellij would rewrite this using more modern, lightweight code to make it faster and smaller. This has been the case since I started using it in 2014 or so. It's time to change.
Also, the documentation is exceedingly complicated, often not-quite-complete, and confusing. It needs to be rewritten by an excellent tech writer who knows how to translate engineer into plain English. So many questions I've had to ask the tech help service that could have been answered with better documentation.
Speaking of which, their technical help is top-notch. They always respond within hours, at most 24, and will often solve things the first time. If not, they will continue to work with you as long as it takes to correct whatever issue or question you have. Some of the best tech support I've experienced ever.
Experience with the IDEs
My experience for being a developer for years was a blessing for me. I started using Android Studio, which is based on IntelliJ. Eventually, I switched to IntelliJ itself for Desktop software development, and as of now, I do C++ programming in CLion. Best IDEs out there. I also eventually used PyCharm and Rider, due to certain things that I had to follow at work.
However, the reason for giving 4 stars is due to IDE management. Basically, I am referring to multiple IDEs, which each IDE has a different use case, like IntelliJ for Java, CLion for C/C++, Rider for C#, and the list goes on for different IDEs. If there was an IDE from them that actually combines all IDEs into one, then I am getting it, since I have different needs for specific projects. Main reason is, when I have to use 2 languages for one project, where I use Java as the main language, with the use of IntelliJ, and C++ for JNI by using CLion. Now, for a PC that only has 16 GB of RAM, this gives me quite a few limits here, and I don't like to have to install plugins, just to have to use IntelliJ for everything, especially when CLion does things better for C++ coding.
In general, IDEs from JetBrains are good for use than VS Code with a million plugins that you have to install, where with JetBrains IDEs, you have the IDE already set up. Managing IDEs, it's not the best, but it's okay. Using multiple IDEs at once, and having a browser open, that's where my PC is starting to beg for resources being freed.

Reply from JetBrains
Jetbrains - Masters of Deception
The only thing Jetbrains is good at is false advertisement.
Purchased a discounted Rider subscription and the Jetbrains page where the sale took place very clearly showed the discount would continue through yearly renewals, upon renewal time Jetbrains stated the discount isn't perpetual.
The perpetual discount is the only reason I purchased Rider (as the software itself is full bugs and inconsistencies so is definitely not worth the full price) now Jetbrains are refusing to refund the original subscription.
The customer service team didn't seem to comprehend that their website stated the discount was perpetual no matter how clearly I stated it to them (maybe I should have drawn big lines on the screenshot of the sales page to make it simpler).
So in summary I would advice to stay clear of Jetbrains, even disregarding this issue the Jetbrains products I have used (Rider, Intellij, Fleet) are full of bugs and general irritations. Fleet especially, hopefully Jetbrains see it as their future as they will no doubt certainly fail as a company if they do.
Software unusable, zero support, stay away!
I use Rider (for development in C# for the Xamarin and MAUI frameworks). I start by saying that it used to work, with many bugs but it worked (mainly Xamarin development) most of the times.
Now the software has become completely unusable, I haven't been able to develop with it for more than 3 months now (despite having opened various tickets, obviously not resolved by support, which nicely ignores you) and I am forced to use Visual Studio for Mac (keep in mind that it will not work with the latest version 2024.x.x). As many users reported, it will drain your pc's memory (I have a Macbook Pro and with Visual Studio for Mac it works even with 6 istances opened with no problem and at least two android emulators).
I paid for this software and also a lot considering what it does, I feel betrayed and scammed by this company. If you are considering buying the license to enhance your development experience, stay away from it as much as possible and look somewhere else!
P.S. they refuse to refund you, since the period in which you can request a refund lasts only one month, so if you are like me who paid 1 year, you are screwed. Give me back my money or at least the money for the months I did not use the software!
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