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Rated 5 out of 5 stars

Courses are great, easy to understand and navigate. After purchasing the cert pdfs, I couldn't find the links, so i emailed them. Shane Smith was able to promptly resolve this for me with great custom... See more

Rated 1 out of 5 stars

Bad company bad service cheating customer service. I asked for return Return Return Return Useless lesson. A fully cheating platform. Nothing useful. All we can search in YouTube. Whatever you... See more

Company replied

Rated 5 out of 5 stars

Honestly I’m very happy customer learning with iStudy.org.uk They delivered my certificate quickly and they were very helpful and quick response on emails.I will suggest to my family members and fri... See more

Company replied

Rated 1 out of 5 stars

The course was no more than a series of videos to watch. I didn't pass the mock exam by 1 question and as a result, I needed to pay more money! Istudy is no more than a money making scam selling... See more

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Company details

  1. Career and Education Provider

Information provided by various external sources

iStudy is the best online training courses provider for those who want to gain new skills online. we provide personal development courses and personal development training with self development courses and personal development skills of professional de...


Contact info

3.4

Average

TrustScore 3.5 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Courses are great

Courses are great, easy to understand and navigate. After purchasing the cert pdfs, I couldn't find the links, so i emailed them. Shane Smith was able to promptly resolve this for me with great customer service. Recommended.

February 28, 2025
Unprompted review
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Rated 1 out of 5 stars

Bad company bad service cheating…

Bad company bad service cheating customer service. I asked for return
Return
Return
Return
Useless lesson. A fully cheating platform. Nothing useful. All we can search in YouTube. Whatever you buy. All the courses are useless
Refund
Refund
Refund
Refund

December 2, 2024
Unprompted review
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Reply from iStudy

Hi James,

Please accept our heartfelt apologies for any inconvenience you have faced. Our learner is our first priority and we always try to provide the best possible learning experience to them. Feedback from our learners helps us do better and we will definitely try to improve our lackings.
One of our support team members will be in touch with you and hope your issues will be resolved promptly and accurately. Thank you for your time and feedback.

Rated 1 out of 5 stars

Do not buy a course from this company…

Do not buy a course from this company complete waste of money and time, they wont reply to your emails, go with another course provider who respects customer service

November 20, 2024
Unprompted review
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Reply from iStudy

Hi Ed,

Please accept our heartfelt apologies for any inconvenience you have faced. Our learner is our first priority and we always try to provide the best possible learning experience to them. Feedback from our learners helps us do better and we will definitely try to improve our lackings.
One of our support team members will be in touch with you and hope your issues will be resolved promptly and accurately. Thank you for your time and feedback.

Rated 4 out of 5 stars

Courses are great, Istudy is dissapointing

I consistently write on daily basis emails to Istudy, what is not working with Istudy courses, what is misleading to the person who is creating a future by studying, as taken advantage.

= Even complaint form is not working, chat is not replying. Upon requests I overwrote Trustpilot review, unfortunately , I have to change it back to lower ranking due
= unwanted hardships with Finance Advance level course and Excel Advance level course .
= Overall, they are like trapping you into the hardship connecting you with CPD and AOC to other development methods of students of being unsucessful or envy.

Courses are great for reading !
= Free course about CV writting, Leadership, Networking are marked as for free, however there is 25 GBP payment for each
= However customer service is with long waiting time
= paying for certifications
= courses are not working, some courses are written BUY ANY COURSE FOR 11,99GBP with coupon S11 and there is then course for not possible to redeem. Than we see a lot bad people leading students of istudy to dead not to improvement with masterclasess misleading informations.
= I submitted negative review first, than Istudy called me , than I change it in 4 starts to their wish , however another service went again wrong, so now 1star
= The price of subscription is different, than on website. You have to pay for resit exams.
= course videos you have paid for are private, discounts are always in different prices 11,99 course cost 599 GBP or 25 GBP .

Paying for certification, some of the courses are not working, mock exams and resit of exams are sometimes blocked, coupons not possible to apply , as website is saying. They are working to correct it, consistently, however , I have to ask for another corrections and what is sadly bad - the way how istudy misleading the motivation of taking advantage from you. Thank you for last resit for free.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Honestly I’m very happy customer…

Honestly I’m very happy customer learning with iStudy.org.uk
They delivered my certificate quickly and they were very helpful and quick response on emails.I will suggest to my family members and friends.
Thank you iStudy customer support team

January 10, 2024
Unprompted review
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Reply from iStudy

Hi Gledis,

We appreciate you taking the time to share your amazing feedback. It gives us pleasure to see that our learners are happy with our courses. Thank you for learning with us and recommending our service to others.

Regards,
iStudy

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Rated 1 out of 5 stars

Stay clear from this company

Stay clear from this company, I paid for a lifetime subscription and my money was taken and I have had no reply from them and I never received any services. I have tried to contact them many of times through email and phone but I have had no reply. I have contacted my credit card company for a dispute on the case. Please don’t listen to the other reviews they are fake and this company does not reply.

January 6, 2024
Unprompted review
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Reply from iStudy

Hi Christopher,

Please accept our heartfelt apologies for any inconvenience you have faced. Our learner is our first priority and we always try to provide the best possible learning experience to them. Feedback from our learners helps us do better and we will definitely try to improve our lackings.

Rated 5 out of 5 stars

I chose to do a Leadership and…

I chose to do a Leadership and Management course with IStudy, The course was hard but if I had any questions they were quick to get back to me. Very kind and helpful staff.

November 9, 2023
Unprompted review
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Reply from iStudy

Hi Lesley,

We appreciate you taking the time to share your amazing feedback. It gives us pleasure to see that our learners are happy with our courses. Thank you for learning with us and recommending our service to others.

Regards,
iStudy

Rated 5 out of 5 stars

Thank you

Thank you. Excellent service

October 19, 2023
Unprompted review
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Reply from iStudy

Hi Julia,

We appreciate you taking the time to share your amazing feedback. It gives us pleasure to see that our learners are happy with our courses. Thank you for learning with us and recommending our service to others.

Regards,
iStudy

Rated 5 out of 5 stars

I done a Plumbing Skills Training…

I done a Plumbing Skills Training course, for the price it’s definitely worth doing if you already have plumbing skills and want proof on paper. You definitely need to have some knowledge of plumbing to do the course.

October 7, 2023
Unprompted review
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Reply from iStudy

Hi Nick,

We appreciate you taking the time to share your amazing feedback. It gives us pleasure to see that our learners are happy with our courses. Thank you for learning with us and recommending our service to others.

Regards,
iStudy

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Rated 5 out of 5 stars

This was a very full on course but the…

This was a very full on course but the slides and over voice were clear and full of information that I could keep coming back too. Would recommend.

October 4, 2023
Unprompted review
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Reply from iStudy

Hi Nicola,

We appreciate you taking the time to share your amazing feedback. It gives us pleasure to see that our learners are happy with our courses. Thank you for learning with us and recommending our service to others.

Regards,
iStudy

Rated 4 out of 5 stars
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Good opportunity to study online

Good opportunity to study online. Easy understand and all depends on self discipline on the study. Customer service helpful and solve my issue.

September 7, 2023
Unprompted review
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Reply from iStudy

Hi Chung,

We appreciate you taking the time to share your amazing feedback. It gives us pleasure to see that our learners are happy with our courses. Thank you for learning with us and recommending our service to others.

Regards,
iStudy

Rated 5 out of 5 stars

Outstanding Office Administration Course!

The Complete Office Administration online course at iStudy is exceptional! It covers all essential aspects of office management with clear and concise modules. The course material is comprehensive, and the flexibility of online learning makes it convenient. Highly recommended for anyone looking to enhance their administrative skills!

July 20, 2023
Unprompted review
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Reply from iStudy

Hi Michael,

We appreciate you taking the time to share your amazing feedback. It gives us pleasure to see that our learners are happy with our courses. Thank you for learning with us and recommending our service to others.

Regards,
iStudy

Rated 5 out of 5 stars

Good course, beautiful experience

Good course to learn and understand all about children from early year stage to adolescent and how you can approach to work with them. Beautiful, I recommend it

June 4, 2023
Unprompted review
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Reply from iStudy

Hi Sonia,

We appreciate you taking the time to share your amazing feedback. It gives us pleasure to see that our learners are happy with our courses. Thank you for learning with us and recommending our service to others.

Regards,
iStudy

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Rated 4 out of 5 stars

Student ID

It's been almost a month and I've not had any information on the student ID card that I ordered. I would in an ideal world like it ASAP as I soon have a long train journey which I'd like a student discount on but I need a student ID to prove that.
I apologise for the low review.
Regards,
Casey.

Edit: they have emailed me about the situation and showed their sincerest apologies, they said that it will arrive as soon as it can. I have changed the review from 2 starts to 4 stars as this was a quick response from the help desk, thank you for trying to resolve the issue quickly.

May 12, 2023
Unprompted review
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Reply from iStudy

Dear Casey,

Please accept our sincerest apologies for the inconvenience you faced. We can see that your student ID has already been processed. However, we have forwarded your response to our relevant department to check the issue and assist you accordingly. Hopefully you will receive the student ID very soon. Thanks.

Updated: We are glad to see that you are satisfied with the support you have been provided with. Thank you so much for updating your review. We will be eagerly waiting to serve you again. Stay with us.

Regards,
iStudy

Rated 5 out of 5 stars

An amazing experience

An amazing experience. So interesting and well detailed. Now I have a good knowledge on addiction counseling.

March 14, 2023
Unprompted review
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Reply from iStudy

Hi Ayoyinka,

We appreciate you taking the time to share your fantastic feedback with us. We try our best to ensure the best possible learning experience for our learners and are glad that you enjoyed your time with us. We believe we will see you doing more courses with us. Thank you.

Regards,
iStudy

Rated 1 out of 5 stars

I got 40 percent thought my course just…

I got 40 percent thought my course just to find out the code examples for the PHP diploma doesn't work, I made a complaint and a supervisor rang me back and said they will get the tutor to update the course and give me a message when it's done. On Monday I got a message of Istudy saying I've enrolled on a new course, and now I have to start all over again I was nearly half way though my course and they didn't do what they said, not a trustworthy website if the course is out of date!!

December 16, 2022
Unprompted review
iStudy logo

Reply from iStudy

Hi Matthew,

Please accept our heartfelt apologies for any inconvenience you have faced. Our learner is our first priority and we always try to provide the best possible learning experience to them. Feedback from our learners helps us do better and we will definitely try to improve our lackings. However, one of our support team member is already in touch with you and hope your issues will be resolved promptly and accurately. Thank you for your time and feedback.

Regards,
iStudy

Rated 4 out of 5 stars

Brilliant Staff!

Really quick and easy to get your student ID card. Staff are friendly and extremely helpful and clear with instructions!

September 14, 2022
Unprompted review
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Reply from iStudy

Hi Sophie,

Thank you for sharing your excellent feedback. We are glad to know that you have received your id card & enjoyed our service. We are looking forward to serving you again.

Regards,
iStudy

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Rated 5 out of 5 stars

Richard was fantastic with dealing with…

Richard was fantastic with dealing with my query, very swiftly dealt with an put me at ease.

August 19, 2022
Unprompted review
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Reply from iStudy

Hi,

We are glad to know that you had a pleasant experience with our support team. We have a great team, which is always devoted to providing the learners with the best possible support. Richard is one of the best agents on our team. Indeed, he is a very talented & supportive member of the team. He will definitely be pleased to see your appreciative notes. Thank you for the valuable feedback. Stay with us.

Regards,
iStudy

Rated 5 out of 5 stars

Great customer service

Great customer service, I was looking for suitable course which will expand on my skills in writing cv. I received very good support, response within a seconds and great deal with massive discount 🙂. It saved me my time and money.

August 18, 2022
Unprompted review
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Reply from iStudy

Hi Ewelina,

It's great to hear that you had a pleasant experience with our customer support. Thank you for your appreciation. We always try to give our best not only through content but also through our customer support.

Regards,
iStudy

Rated 5 out of 5 stars

I appreciated the fact that my request…

I appreciated the fact that my request was successful responded in a unexpected time.
My certificate and transcript details they where provide to me and i'm very satisfied.

Thank you very much.

August 11, 2022
Unprompted review
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Reply from iStudy

Hi Pedro,

You are welcome. We appreciate you taking the time to leave us an excellent feedback. We are always committed to providing our learners with the best possible suppoprt. We will share this with the team members as an inspiration to keep up the amazing work.

Regards,
iStudy

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