Update- after reading my review they did send out my card. Thank you. DO NOT BUY STUDENT ID Never received it or any correspondence and they now have all my identity information.
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See what reviewers are saying
I called John Academy to ask for help about a certificate and Liam was very kind and helpful to get the certificate through to us. Thank you 🙏
Company replied
recently completed a course with John Academy and I couldn’t be more satisfied with the experience. The platform is user-friendly, the course materials are clear and easy to follow, and the suppor... See more
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I have been with John Academy for more than two years and the service is wonderful. Answers to queries are almost immediate so no hassle looking for help. I have recommended them to many friends... See more
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Company details
Written by the company
John Academy is a leading eLearning provider based in the UK, committed to empowering individuals through high-quality online education. With a diverse range of courses spanning various disciplines, we offer flexible and accessible learning opportunities to learners worldwide. Our expertly designed courses are delivered by industry professionals, ensuring practical relevance and skill enhancement. Whether you’re looking to advance your career, explore new interests, or develop personal growth, John Academy provides an immersive and engaging learning experience. Discover your potential with our user-friendly platform and unlock a world of knowledge at your fingertips. Visit our website at www.johnacademy.co.uk and embark on a transformative learning journey today.
Contact info
15 St Botolph Street, London, EC3A 7BB, London, United Kingdom
- 020 3744 3990
- info@johnacademy.co.uk
- www.johnacademy.co.uk
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4.1
Great
246 reviews
Replied to 76% of negative reviews
Typically replies within 2 weeks
Cold Water Therapy
Course was very informative on the guidelines and protocols of cold water therapy, easy to follow and understand.
October 21, 2025
Unprompted review
Reply from John Academy
Thank you for your kind words! We are pleased to hear you found the training professional. At John Academy, we strive to maintain high standards and deliver quality learning every time.
Help with certificate
I called John Academy to ask for help about a certificate and Liam was very kind and helpful to get the certificate through to us. Thank you 🙏
October 17, 2025
Unprompted review
Reply from John Academy
Thank you for sharing your lovely experience! We are so pleased to hear that Liam was kind and helpful in resolving your certificate issue. At John Academy, we take pride in providing attentive support your appreciation truly means a lot.
Great backup service and easy site to…
Great backup service and easy site to work with.
October 14, 2025
Unprompted review
Reply from John Academy
Thank you for your wonderful feedback. We are delighted that you found our site easy to use and appreciated the backup service. At John Academy, we always aim to make your learning experience smooth and supportive.
Verified
I have not received the course in my…
I have not received the course in my account which I ordered. The link I received in the email is showing that I need to pay the amount of £45.
I have gone ahead and emailed the team, but I have not received any support.
October 12, 2025
Reply from John Academy
We have already assigned the course to your account. Please check your email inbox for the details.
If you need any further assistance in the future, feel free to contact us we are always here to help.
Thank you for being with John Academy.
Reply from John Academy
We’re happy to know you had a good experience with John Academy! Your satisfaction motivates us to keep improving and delivering quality learning for everyone.
Verified
Reply from John Academy
We truly appreciate your kind words! At John Academy, our staff is always dedicated to supporting learners like you every step of the way. Thank you for recognising their effort!
Verified
Reply from John Academy
Thank you for your feedback! We are glad to hear you found the course excellent for career development. Wishing you every success in your professional journey.
Verified
Great purchase and excellent service.
September 23, 2025
Reply from John Academy
Thank you for your feedback! We're glad you found excellent service. At John Academy, we aim to make learning clear and accessible for everyone.
Reply from John Academy
Thank you for your feedback! We're glad you found the course simple and easy to follow. At John Academy, we aim to make learning clear and accessible for everyone.
DO NOT BUY STUDENT ID
Update- after reading my review they did send out my card. Thank you.
DO NOT BUY STUDENT ID
Never received it or any correspondence and they now have all my identity information.
September 15, 2025
Unprompted review
Reply from John Academy
We are very sorry to hear about your experience and the concern this has caused. According to our records, we emailed you on 2nd September requesting the necessary details to process your Student ID card and again responded promptly when you contacted us on 11th September. It’s possible our earlier messages may have gone to your spam or junk folder.
Your Student ID card was issued and posted, but it seems to have been lost in transit. To resolve this, we have reissued and resent your card, and you can track the delivery here: https://www.royalmail.com/track-your-item ,
Tracking Number: OK412011355GB.
We sincerely apologise for the inconvenience and want to reassure you that your personal information is kept secure in line with GDPR standards. Please feel free to contact our support team if you have any more concerns. We are here to help.
I have been with John Academy for more…
I have been with John Academy for more than two years and the service is wonderful. Answers to queries are almost immediate so no hassle looking for help. I have recommended them to many friends and colleagues
August 5, 2025
Unprompted review
Reply from John Academy
Thank you for being with John Academy for over two years!We’re thrilled to know our quick support and hassle-free service made your learning journey smooth. Your recommendation truly means a lot to us!
Verified
I can't have access to a Spanish course…
I can't have access to a Spanish course I am attending. I gifted a course to someone who refused it. Now I want to change the course and take another one for myself, I can't. I sent scores of emails to John Academy that have remained unanswered until now.
August 17, 2025
Reply from John Academy
We are very sorry to hear about your experience and the difficulties you have faced in accessing your Spanish course and switching it over.
Please accept our sincere apologies for the delay in responding to your emails. Our support team will reach out to you directly to resolve this matter. Thank you for your patience and we will make this right for you.
Verified
Reply from John Academy
Thank you for your feedback! We're delighted you found the course straightforward and easy to follow. John Academy is committed to keeping learning simple and effective!
This place sends out SPAM emails!
This place sends out SPAM emails!! I did NOT sign up to get them and they refuse to STOP sending these UNWANTED SPAM emails!!!
DO NOT DO BUSINESS with this SPAMMY company!!!
August 22, 2025
Unprompted review
Advanced Diploma in Alternative Medicine
Down to earth. Great overview.
July 26, 2025
Unprompted review
Reply from John Academy
Thank you for sharing your thoughts! We're glad you found the course down-to-earth and appreciated the great overview. John Academy always aims to keep learning practical and accessible!
Verified
Not working! Paid but still required to pay everything even the free ID is not free!
I paid for a service I seem not to be getting.
Even the free student ID you mention as part of the offer I still have to pay!
So the reviews are true! I trusted your academy for the deal being offered and then this! Common!
If I have to pay for everything hereon please refund my money and I can pay course by course!
August 10, 2025
Reply from John Academy
Our customer support team had emailed you to get in touch, but we have not received any response from you.
Verified
Basic car repair & maintenance course
Easy to register & a special discount. 3 course thrown in overall. Easy to follow basic stuff. useful for greenhorns.
August 14, 2025
Reply from John Academy
Thank you for your feedback! We're delighted to hear that you found the Basic Car Repair & Maintenance course easy to follow and useful, especially for beginners. It’s great that the registration was smooth and the discounts made the experience even better.
John Academy is always here to support your learning journey!
Recently completed a course with them …
Recently completed a course with them no issues Barr last part sent me wrong certificate name on. It they rectified and I had new one next day
June 1, 2025
Unprompted review
Reply from John Academy
We are glad to hear you had a smooth learning experience with John Academy.
Sorry about the initial certificate mix-up, but we’re happy it was fixed quickly so you could enjoy your well-earned achievement without delay.
Reply from John Academy
Thank you for the kind words! We're happy to hear you enjoyed the course. Always a pleasure to have learners like you at John Academy!
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