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Rated 3 out of 5 stars
Verified

Update: original still stands. However, it was eventually acknowledged and resolved. So, 3 stars given.Like pulling teeth to access the course after having paid for it. Followed by even more stress at... See more

Rated 5 out of 5 stars

I have purchased 10 courses in all to upskill for a change of career and get back into an administration role from my current role as a nursery practitioner. Started and completed my first course... See more

Rated 4 out of 5 stars
Verified

Good courses took abit longer for pdf certificate but worth the wait Update 31st May never recieved student I.D in post emailed over 6 days ago no reply should of been 7 to 9 days they say sent 11th... See more

Company replied

Rated 5 out of 5 stars

So much more informative and very well explained. Made me realise how much I already knew while at the same time answering many of my quiries in other areas. Really helpful and Rob's use of humour mad... See more

Company replied

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Company details

  1. Educational Institution
  2. Education Center

Written by the company

Course Cloud is a leading platform for instructor-led continued professional development training, designed to equip learners with the fundamental career skills to excel in their field. We provide a range of online courses for students of all levels, from leadership and management to marketing and Microsoft Office training. So whether you’re looking for a career change or wish to master a new language, we’ve got the perfect course for that. Whether you’re just starting in your career or looking to fine-tune and update your existing skills, we offer a range of in-depth courses for beginners and experts. In addition, we have specialised courses for managers, aspiring professionals and general course seekers who wish to develop their skills.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

126 reviews

5-star
4-star
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1-star


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Rated 5 out of 5 stars

Great Customer Service

I have purchased 10 courses in all to upskill for a change of career and get back into an administration role from my current role as a nursery practitioner.
Started and completed my first course and the course did not update to show that the course had been completed.
I got in touch with Course Cloud and within an hr of me sending the email, Von had sorted the problem and I was able to download my certificate.
Fantastic customer service and I'm now knuckling down to my other 9 courses.
So pleased with Course Cloud. Here's to a change in career!!

August 4, 2025
Unprompted review
Rated 3 out of 5 stars
Verified

Like pulling teeth to access the course…

Update: original still stands. However, it was eventually acknowledged and resolved. So, 3 stars given.Like pulling teeth to access the course after having paid for it. Followed by even more stress attempting to retrieve the PDF!! To date, I have left 2 voicemails and sent 3 customer support requests and NONE have been answered! Unacceptable.

June 29, 2025
Rated 5 out of 5 stars
Verified

Great courses

Great courses and only encountered one problem in two years, which was fixed quickly and efficiently for me, which was really good and dealt with quickly.

January 31, 2025
Rated 4 out of 5 stars
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Ease of use in making payment.

December 12, 2024
Unprompted review
Course Cloud logo

Reply from Course Cloud

Dear Terry,

Thank you for sharing your feedback about payment processing. To help us better understand your experience, could you provide more details about what specifically made the payment process easy to use?

Best regards,
Course Cloud

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Rated 5 out of 5 stars

A big thank you to Nasif from Course…

A big thank you to Nasif from Course Cloud - he took over my account and now everything is smooth sailing!
Here is to a long and mutually prosperous relationship.
Thumbs up to the B2B team at Course Cloud!

November 28, 2024
Unprompted review
Course Cloud logo

Reply from Course Cloud

Dear Zelna,

Thank you for your wonderful feedback about our B2B team. We're especially glad to hear your positive comments about Nasif- he's truly one of our top agents. Your kind words mean a lot to our team, and we'll make sure to share them with Nasif. We appreciate you taking the time to let us know about your great experience.

Best Regards,
Course Cloud

Rated 5 out of 5 stars
Verified

Good experience

November 20, 2024
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Reply from Course Cloud

Dear Fariha,

We are pleased to know that you have enjoyed your learning phase with us. Thank you for your excellent feedback.

Best Regards,
Course Cloud

Rated 5 out of 5 stars

Not only are the courses that we access…

Not only are the courses that we access brilliant, but the Customer Service from George and Nigel is incredibly supportive. They are both a huge credit to Course Cloud.

October 15, 2024
Unprompted review
Course Cloud logo

Reply from Course Cloud

Dear Nicola,

We are delighted to know that you have had a great experience with our customer service. We have a great team, and George and Nigel are one of the best agents in our team. They will be pleased to hear your review. Thank you for your excellent feedback.

Best Regards,
Course Cloud

Rated 5 out of 5 stars
Verified

I purchased a online course quickbooks…

I purchased a online course quickbooks online the l found the course content to be very useful and understandable for my self-employed business.

August 26, 2024
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Reply from Course Cloud

Dear Claire,

You are most welcome and we appreciate you taking the time to share your fantastic feedback with us. We try our best to ensure our learners' best possible learning experience and are glad that our course and service have met your expectations. We hope to see you in more courses.

Best Regards,
Course Cloud

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Rated 4 out of 5 stars
Verified

Course cloud support is brilliant

Course cloud support is brilliant

May 31, 2024
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Reply from Course Cloud

Dear Learner,

We are pleased to know that you have enjoyed your learning phase with us. Thank you for your excellent feedback.

Best Regards,
Course Cloud

Rated 5 out of 5 stars
Verified

Recommend

we have sign up our employees to study for the accounting and Xerox courses. they are really enjoying it so far.

April 25, 2024
Course Cloud logo

Reply from Course Cloud

Dear Vivian,

Thank you for your time and excellent feedback. Our courses are designed to provide the best learning experience to our learners, and we are glad to know that we have contributed to your employees knowledge. We wish everyone all the best in future career.

Best Regards,
Course Cloud

Rated 5 out of 5 stars

You will find new knowledge

Well organised and structured lectures and training. You will definitely find what you are looking for to expand your knowledge. Easy to navigate and there is a wide range of variety of learning possibility. Kind, supportive and reliable customer service. There pricing is reasonable and there is a always a good sale.

September 18, 2023
Unprompted review
Course Cloud logo

Reply from Course Cloud

Dear Attilia,

We appreciate your excellent feedback. We are glad to know that our course and service have met your expectations. We hope to see you in more courses. Thank you for your excellent review.

Best Regards,
Course Cloud

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Rated 4 out of 5 stars
Verified

Fair and responsive

Good courses took abit longer for pdf certificate but worth the wait
Update 31st May never recieved student I.D in post emailed over 6 days ago no reply should of been 7 to 9 days they say sent 11th May and this was inclusive with the course that being said course cloud reached our to offer a solution which I accepted and was very fair in this

May 10, 2023
Course Cloud logo

Reply from Course Cloud

Hi Fional,

We appreciate you taking the time to share your feedback. Please accept our apologies for the inconvenience you faced. Please learn that, due to some technical issues, we are unable to process student id for our valued learners temporarily. We will start processing the student id as soon as the technical issue gets resolved. However, It's good to know that you are satisfied with the solution that our support team has provided you with. Thank you so much for your patience and cooperation with us. We will be glad to have the opportunity to serve you again.

Regards,
Course Cloud

Rated 5 out of 5 stars
Verified

Course Cloud…

They have a wide range of courses available to keep me interested. I found the course content hard work but in the end big achievements were made. I would recommend their courses to anyone.

April 8, 2023
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Reply from Course Cloud

Hi Shirley,

We appreciate you taking the time to share your fantastic feedback with us. We try our best to ensure the best possible learning experience for our learners and are glad that you enjoyed your time with us. We believe we will see you doing more courses with us. Thank you for learning with us and recommending our course to others.

Regards,
Course Cloud

Rated 5 out of 5 stars
Verified

Fantastic

They’re out standing and I’m so pleased to work with them

March 14, 2023
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Reply from Course Cloud

Hi Elizabeth,

We are delighted to hear that you have enjoyed our course and service. Thank you so much for sharing your great experience. We are looking forward to serving you again.

Regards,
Course Cloud

Rated 1 out of 5 stars
Verified

the course was no good

January 11, 2023
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Reply from Course Cloud

Dear Brian,

Please accept our sincerest apologies for the inconvenience you faced. We always try to provide our learners with quality service and support but it saddens us to know that we couldn't meet your expectations. However, we hope you will be glad to know that we have already forwarded your feedback to our relevant department. One of our relevant team members will get in touch with you shortly to assist you in having a better learning experience. Stay with us.

Kind regards,
Course Cloud

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Rated 4 out of 5 stars
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Accounting with Ease

Learnt a lot went at my own pace easy to understand and you could look back at all lessons. Course was enjoyable and very useful when using xero

September 14, 2022
Unprompted review
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Reply from Course Cloud

Hi Barbara,

We appreciate you taking the time to share your amazing experience with us. We always try our best to provide the best learning experience to our learners and are delighted to know that you enjoyed your learning phase with us. We hope to serve you again in more of our courses. Thank you.

Regards,
Course Cloud

Rated 1 out of 5 stars
Verified

You let me buy the same exact course…

You let me buy the same exact course I’ve already purchased and the course was disguised as a different course

November 26, 2022
Course Cloud logo

Reply from Course Cloud

Dear Gary,

Please accept our sincerest apologies for the unpleasant learning experience. We always aim to provide our learners with the best learning experience, but it saddens us to know that we couldn't meet your expectations. However, we have forwarded your feedback to our relevant department. One of our relevant team members will reach out to you shortly to provide you with the best solution possible. Thank you for being with us.

Regards,
Course Cloud

Rated 5 out of 5 stars

Fantastic Courses and Fantastic customer service.

Fantastic Courses and Fantastic customer service. I bought a few courses and I am studying at my own pace. I will definitely be buying more as I am enjoying my mode of studying. Wish I could give them 10 stars.
Cheers, Toyin

November 9, 2022
Unprompted review
Course Cloud logo

Reply from Course Cloud

Hi Toyin,

Thank you for your time and excellent feedback. Our courses are designed to provide the best learning experience to our learners and we always try to provide our learners with the best possible support. We are glad to know that we could meet your expectations through our service and support. We are looking forward to serving you again.

Regards,
Course Cloud

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