Review of Door Superstore


Rated 1 out of 5 stars

2 doors delivered and faulty!

2 doors deliver. Unwrapped the first; 16 faults listed. As it was a 6 panel glazed door finding the glazing beads out of line, plus the beading so rough most of it needs sanding. Absolute joke door is going back.
Second door: 13 faults listed. But as I am desperate, depending on what they say, I may spend an hour sanding this, unless they want to replace. Note Doors supplied by Door Superstore by made by J B Kind. Think twice before buying!

August 28, 2025
Unprompted review

Reply from Door Superstore

Good Afternoon,

Thank you for taking the time to leave a review.

We appreciate your feedback and are sorry to hear about the issues with the doors. I can see my colleague has been working with the supplier to arrange collection of these doors and a full refund has been raised for you.

We are speaking with the supplier to ascertain why doors in this condition have been sent out to you as this is not what we would expect.

I sincerely apologise and hope this is resolved for you soon.

Kind Regards

Samantha