Delay in delivery due to non availability. Was advised when doors would come. Further delay when something broke down but doors came following day and delivered to my garage as requested. I wasn’t inc... See more
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Internal 1930s Doors, 1930's Style Doors For Sale | Online Door Store Ltd for quality timber doors.Period, 1930's, Contemporary and matching Fire Doors.
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
Replied to 95% of negative reviews
Typically replies within 2 weeks
Great experience from order to delivery. Door was competitively priced and delivered promptly, considering I only ordered 1 door.
Door arrived well protected and on examination found no damage.
Excellent company, would definitely use again
Reply from Online Door Store
Found the oak cottage doors that I was searching for at onlinedoorstore.co.uk and I have to say that I've been really happy overall. So much so that I have gone back to purchase all the ironmongery I needed... then I've even purchased another door! They kept me updated with my order progress/delivery etc and the doors are perfect. Would absolutely use again and recommend.
Reply from Online Door Store
Reply from Online Door Store
Good communication, door was far much better than expect. Definitely use again
Reply from Online Door Store
order went nice and smooth, delivered quickly as advertised, after care spot on; would definitely recommend to friends and family
Reply from Online Door Store
Reply from Online Door Store
Great company! Very knowledgeable staff that know what they're talking about! Would highly recommend!
Reply from Online Door Store
Ahmed was very professional and efficient
Reply from Online Door Store
We brought a set of doors on July 23rd but was not the doors advertised and I cancelled the order the next day and phoned and had an email to confirm it was cancelled .
A refund has still not arrived and the door we cancelled also arrived, had nothing but excuses from the company and will be taking them to a small claims court soon .
Avoid this company as they are not to be trusted.
Reply from Online Door Store
Provided further details over the telephone to compliment the information available on the website. The door is of very good quality and, as it was already undercoated, very easy to paint.
Reply from Online Door Store
This company is the middle man, and their service is awful. The delivery is very expensive, also to return the product is even more expensive and additional 20% of the product value. The door we bought was £188 plus £44delivery, plus £48return, plus 20% of the price. We are still waiting for our refund!
Reply from Online Door Store
Very pleased with door nice and friendly and cleaned up thankyou
Reply from Online Door Store
I have ordered the doors from them , because offer what I was looking for . There was issue with delivery time , I have called and fortunately was much longer waiting time , however I was not in rush otherwise will be problem. The doors arrived and was exactly like I wanted. Without delay will be 5 Star.
Reply from Online Door Store
My order was cancelled on 21st July as this company could not fulfill their own delivery timescales today is 19th August.
I am still waiting on a large refund as had ordered 10 doors!
All I get is emails saying they are sorry.
I don't want sorry I want my money back in my bank account, where is it? How can it possibly take this long?
Reply from Online Door Store
Really ban customer service…. I ordered a door with furniture only for the door to be delivered a week late with no furniture which would have been fine everyone makes mistakes but to ignore my emails regarding the missing item is very poor!
Reply from Online Door Store
Avoid this company at all costs. Fraud company. I made a order on Sunday 6th July and realised I had made a mistake on Monday 7th July I rang up and also emailed them to cancel my order which they did. I was then told it's a 28 day refund policy and it has now been 6 weeks and still no refund £588 I'm out of pocket and still don't know when I'm going to be refunded. Please don't order from this company
WEB3863
Reply from Online Door Store
Reply from Online Door Store
Doors are high quality, exactly what we wanted. We have now placed another order with Online Door Store. Very happy
Reply from Online Door Store
Great company, door arrived when they said it would, well packaged, good communication throughout.
Reply from Online Door Store
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