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Data Powertools Ltd Reviews 1,614

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its excellence. People appreciate the competitive pricing and the high quality of the products offered. Consumers also frequently mention the delivery service, noting its speed and efficiency. While opinions on the order process show some variability, the prevailing sentiment remains positive. Reviewers value the company's commitment to customer satisfaction and its ability to provide helpful and knowledgeable support. The general consensus is that the business is a reliable and trustworthy source for tools and equipment.

Based on these reviews

Rated 5 out of 5 stars

Purchased a Hikoki Brad Nailer form this Independant family owned buisness,Louisa,Nick and James went above and beyond normal courtesy,personal phone call when I queried the correct nails to use.... See more

Company replied

Rated 5 out of 5 stars
Verified

I live in south east England and i found dara powertools online, i had some issues with my delivery on my very first order this was NOT fault of data powertools but when i spoke with David he went abo... See more

Company replied

Rated 5 out of 5 stars
Verified

Good product choice, competitive pricing, fast delivery, easy to use website and no issues encountered. Will be buying from again as the need arises.

Company replied

Rated 5 out of 5 stars
Verified

We are an overseas company and recently placed an order with Data Tools Ltd. From start to finish, the experience was outstanding. James, our point of contact, provided brilliant service throughout.... See more

Company replied

Rated 4 out of 5 stars
Verified

Good price for the product, fast delivery and well packaged. Happy to recommend Data Powertools. I would have given them five stars had the product ( G Sharp SHARPEDGE Chisel, Sharpener) been sati... See more

Company replied

Rated 4 out of 5 stars
Verified

Happy with the service provided by Data Powertools however the delivery took 4 days to arrive and no option to improve. This is discounting the fact that it stretched over a weekend. DPD Local used.... See more

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Rated 5 out of 5 stars

First time l had visited Data Power Tools, l felt like l been dealing with for years. James Ellis was very knowledgeable and very informative regarding the product. I would not think twice about retur... See more

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Rated 3 out of 5 stars

Claim next day delivery - so far I've had no order status update and not received my items. If I knew I wasn't getting the delivery when advertised I would of ordered elsewhere. Project stuck not movi... See more

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Rated 5 out of 5 stars

Great company to deal with. Called them on a Friday to enquire about one of the products I was after which wasn't in stock and after chatting with one of their team members I decided to place an o... See more

Company replied

Rated 5 out of 5 stars
Verified

I shopped for Trend hidden ceramic coated decking screws and the required jig, Data had all items at a very good price plus next business day free delivery. Exceptional service will be shopping there... See more

Company replied

Rated 5 out of 5 stars

Helpful bunch of guys, great product knowledge and advice, bought a fab makita fridge for the van was a great price better than anywhere else, would highly recommend this shop

Company replied

Rated 5 out of 5 stars
Verified

I emailed an enquiry after hours, then received a phone call 8am the following day answering my questions. That never happens so I was really impressed. Customer care seems a really big thing for thes... See more

Company replied

Rated 5 out of 5 stars
Verified

I ordered a record power lathe online from data power tools , it arrived a few days later well packaged but on opening the box I found the tool rest was missing so I phoned data and got a very helpfu... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent service, good knowledge about the product and very helpful with my delivery etc. Both the Bridgend and Cardiff branch of Data power tools are very helpful with knowledge and supply and sup... See more

Company replied

Rated 5 out of 5 stars

I ordered a Hikoki tripod led cordless site light from Data Power Tools Ltd and my order came the next day. I was emailed about the delivery and a time it would be delivered …. Thanks for a great ser... See more

Company replied

Rated 5 out of 5 stars
Verified

What a fantastic company.. my item went missing as DWP left it on my front door step facing a main road.. they investigated it and then sent me a replacement,

Company replied

Rated 5 out of 5 stars

I love all the staff inside, they greet you and remember who you are every single time you go there. The help and recommendations they provide is amazing. Even the staff who repair your tools to brand... See more

Company replied

Rated 5 out of 5 stars

I have been buying tools from Data for years and always make them the first port of call for all my tools. The whole team are helpful and knowledgable. Of course Dave always wants a mention - so here... See more

Company replied

Rated 5 out of 5 stars
Verified

Wanted a bag for Ryobi plunge saw guides, Ryobi don’t sell one but referred me to yourselves, with the product number, was a Christmas present hubby really happy with it, fantastic service all round,... See more

Company replied

Rated 5 out of 5 stars
Verified

I bought 2 Hikoki slim Batteries,(1x4amp & 1x2amp),from Data Power Tools and was very impressed at the quality and prices they offer and a quick Turnaround/Delivery time. Would recommend. 5 stars.

Company replied

Rated 5 out of 5 stars
Verified

Had a problem with a broken switch on my Record power bench drill Phil from Data power tools sorted this very quickly for me a great company to deal with will definitely recommend

Company replied

Rated 5 out of 5 stars
Verified

Another quality tool at a good price and delivered promptly even though I ordered over the new year holiday period. Data are my first choice for power tool purchases.

Company replied

Rated 5 out of 5 stars
Verified

Ordered 2 circular saw blades, I was able to track the delivery which happened the following day within the time slot I was given. Very slick service

Company replied

Rated 4 out of 5 stars
Verified

Online order to the store. Told 3-4 days. Called numerous times to collect. Not recieved at the store yet. Update...recieved a call from Nick who explained the item would be with them in the next week... See more

Company replied

Rated 5 out of 5 stars
Verified

Item arrived both promptly, well packaged and as described. I have previously bought from this supplier and have found them as above to be quick at shipping out the item(s) ordered.

Company replied

Rated 5 out of 5 stars

Staff are always friendly and helpful , knowledgeable about the products they have . Prices are competitive and it's good to support a family business

Company replied

Rated 5 out of 5 stars
Verified

Really good correspondence, really fast delivery absolutely no problem whatsoever from start to finish . Product works perfectly Will definitely buy from you again.

Company replied

Rated 5 out of 5 stars

First time I had been to data tools and the response and helpfulness's I got was fantastic I couldn’t rate the guys highly enough the prices were very good and I wouldn’t hesitate to recommend them... See more

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Rated 5 out of 5 stars

Top quality service every time from andrew , Dan & Phil . I’ve been shopping at data for 35yrs , best place in the south wales for all your fixings and tools . 😃👍

Company replied

Rated 5 out of 5 stars

Great customer service by all the staff at data. I bought my first nailgun here and the knowledge and the assistant which they provide is second to none.

Company replied

Rated 5 out of 5 stars
Verified

Fantastic service, thank you all at Data. I would recommend this company. I'm really pleased with my new tools

Company replied

Rated 3 out of 5 stars
Verified

The problem lies with the carriers really as they were 3 days late delivering. The product is great.

Company replied

Rated 5 out of 5 stars

David and James in the Cardiff store couldn't be more helpful, and they have great product knowledge. Great customer service.

Company replied

Rated 5 out of 5 stars
Verified

The quality of the pole for my Dewalt hedge trimmer, fitted perfectly.

Company replied

Rated 4 out of 5 stars
Verified

Ok, so I wrote a not so nice review because my item got stolen off my doorstep and after emailing them I’d not had a reply 2 days later. Turns out it was DPD who I actually emailed (no response from... See more

Rated 3 out of 5 stars
Verified

Brought a brand new Record bandsaw, received the next day unfortunately the saw was faulty and wouldn’t even start. I have now had the saw collected for a repair while data have been good in quickly o... See more

Rated 4 out of 5 stars
Verified

I ordered my bandsaw but there seems to have been some problem registering the order on their end. On contacting Data Powertools & speaking to a very nice person, the problem was swiftly sorted. So fo... See more

Rated 5 out of 5 stars
Verified

Ordered online the Makita DLX6075M 18V 4.0Ah Li-Ion LXT Cordless 6 Piece Kit from you online for my Grandson Christmas present, as he has just started a builders apprenticeship. You took the ord... See more

Rated 5 out of 5 stars
Verified

Great service and very competitive pricing. I purchased a Makita tool bag for my drill and the information available on the website was great. The delivery was really quick too!! Will definitely use... See more

Rated 4 out of 5 stars
Verified

Data power tools, have been very honest and professional with me, calling me to say that what I ordered was out of stock and keeping me updated as to when my items will arrive. I have bought quite a... See more

Rated 5 out of 5 stars
Verified

My first online purchase from Data Powertools as the Bridgend store was out of stock of Makita 18V 3ah batteries. A great price and free next day delivery and I couldn’t fault the service. I will defi... See more

Rated 4 out of 5 stars
Verified

Product arrived as advertised and swiftly. Postage reasonably priced unlike some vendors. Have alread placed the 2nd order - see if they can repeat the service

Rated 5 out of 5 stars
Verified

Fantastic service. Personal thank you from manager for purchase and also repaired impact driver for free. Will be my only tool supplier from now on.

Rated 5 out of 5 stars
Verified

Quick delivery in tough times, competitive pricing, one very happy son with his new top of the range Makita radio, sounds awesome!

Rated 5 out of 5 stars

Data Power Tools in Cardiff is hands-down the best place for tools and equipment in South Wales. Their range is incredible—from power tools and accessories to top-tier industrial gear—and everything i... See more

Company replied

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Company details

  1. Tool Store
  2. Fastener Supplier
  3. Home Improvement Store
  4. Protective Clothing Supplier
  5. Safety Equipment Supplier
  6. Tool Repair Shop

Written by the company

"Established in 1969, Data Powertools Ltd has grown from a small power tool repair center into a trusted retailer and service provider for power tools, hand tools, woodworking, and metalworking machinery. Over the years, we’ve built our reputation on delivering high-quality products, exceptional customer care, and expert service, refusing to compromise by stocking cheap imports or inferior brands. At Data Powertools, we go beyond just power tools. Our diverse product range includes hand tools, machinery, fixings and fastenings, tooling and accessories, health and safety equipment, workwear, and janitorial supplies. By acquiring and merging with similar companies, we’ve expanded to meet the needs of professionals across industries like construction, woodworking, metalworking, and engineering. We proudly serve local authorities, educational institutions, serious hobbyists, and DIY enthusiasts. Our commitment to being a true ‘one-stop shop’ extends beyond products. We provide technical advice, practical solutions, spare parts, in-house repairs, product training, and safety certifications. Whether you’re a professional tradesperson or a passionate DIYer, you’ll find everything you need under one roof, backed by the knowledge and support of our expert team. With over 50 years of experience, Data Powertools remains dedicated to helping our customers succeed with top-quality tools, machinery, and unmatched service. #MoreThanPowertools"

Quality tools from quality brands!

Written by the company

The Team to Trust!
We pride ourselves on customer service and our reputation! Our friendly customer service team are always on hand ready to to give product advice and ready to help our valued customers resolve issues.

Fast shipping!

Free deliveries for orders over £50 ex vat on our website

Free deliveries for orders over £50 ex vat on our website
Hassle free returns!

Contact info

Promotion box for Data Powertools Ltd

FREE NEXT DAY DELIVERY

GB orders over £50 ex vat before 3pm weekdays


4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Super fast delivery

Fantastic, helpful company.
Super fast delivery. Highly recommend.

April 22, 2025
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Thanks very much for your order and kind words!

Many thanks,

DPT

Rated 1 out of 5 stars

1 star

1 star, i wanted to give u 0 and i ll tell u why: 5 amp battery is 59£ excluding VAT, really? If u google it u ll find out from the competitors that u can buy for 55 max 60£ with VAT a 5 amp battery.

Why? Why we need to know prices without Vat, we still paying it. But your prices are really really high. Google it , or check your competitors

April 30, 2025
Unprompted review
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Hi there,

I'm sorry to hear that you feel like our pricing on a certain item is an issue, we always show each item before and after VAT on each item page and it fully totals up at checkout as well once you have picked your delivery option. Of course we won't always be the cheapest on all 4,000+ stock lines but we do our best to keep our prices as low as possible for our customers. On many stock lines we will be cheaper than elsewhere. We also need to check you are comparing exactly the same product as you have seen advertised at a lower price.

Please give us a call on 02920 595710 or email us at sales@datapowertools.co.uk if you would like to discuss this with us further as we are always happy to help and we can check if a promotional price can be applied to this stock item.

Best Regards

Rated 5 out of 5 stars
Verified

Really helpful team

Really helpful team, top notch.

April 14, 2025
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Thank you very much for your order and for taking the time to leave us feedback. Much appreciated!

Rated 5 out of 5 stars
Verified

great company

I was really impressed when I ordered my new lathe there was a problem with it so it was delayed a cpl of days but had fantastic contact with them they explained what happened and they were waiting for a new delivery 2 days later lathe turned up

March 31, 2025
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Thanks for the great review Colin!

Regards,

DPT

Rated 5 out of 5 stars
Verified

Quick dispatch

Quick dispatch, items arrived in good order

March 30, 2025
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Thanks for your review Rory!

Rated 3 out of 5 stars

No next day delivery as promised - still waiting

Claim next day delivery - so far I've had no order status update and not received my items. If I knew I wasn't getting the delivery when advertised I would of ordered elsewhere. Project stuck not moving now! :-(

April 11, 2025
Unprompted review
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Hi Ian, really sorry to hear this! Can you provide us with your order number so we can urgently investigate for you?

Rated 5 out of 5 stars
Verified

I emailed an enquiry after hours

I emailed an enquiry after hours, then received a phone call 8am the following day answering my questions. That never happens so I was really impressed. Customer care seems a really big thing for these guys, which is first class. Answered my questions and helped me out so they got my custom. Will defo be using them again 👍

March 27, 2025
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Thankyou for your review Chris, much appreciated!

Rated 5 out of 5 stars
Verified

Router

Did online order - no issues

February 14, 2025
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Thanks very much for your review and order!

Regards,

DPT

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Called them on a Friday to enquire about one of the products I was after which wasn't in stock and after chatting with one of their team members I decided to place an order same day around 3pm.
Everything I ordered was delivered next Tuesday, even if I was told that it may take up to a week because of the product that they didn't had in stock.
What else can you ask for?!
Great customer service and competitive prices, will definitely used them again and recommend them to anyone!
Thank you for a great online shopping experience!

February 7, 2025
Unprompted review
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Thank you for taking the time to share your positive experience with us. We are delighted to hear that our team was able to assist you efficiently and that your order arrived sooner than expected. Providing excellent customer service and competitive pricing is at the core of what we do, and your feedback reinforces our commitment to these values.

We truly appreciate your recommendation and look forward to serving you again in the future. If there is anything else we can assist you with, please do not hesitate to reach out.

Regards,

DPT

Rated 5 out of 5 stars
Verified

All round great experience

Super quick to fulfill the order, great price, helpful team in the Cardiff store.

February 18, 2025
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Thanks for your review and order Michael!

Regards,

DPT

Rated 5 out of 5 stars
Verified

5 star reviewer

No matter what I go there for, (repair, purchase or just information) the guys there are absolutely wonderful, intelligent and very very polite and friendly,, I cannot be so amazed at the service you get there 100% genuine,, A very rare place in this day and age, I am so blessed to have this business near me,,I tell everyone that I know or who would benefit from a place like this (ie tradespeople, or even tool fanatics,,5 stars(deserve 10)

August 14, 2024
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Thanks you for such a great review Andrew, we hope to see you again soon!

Regards,

DPT

Rated 1 out of 5 stars
Verified

Item didn't arrive

Item didn't arrive

February 4, 2025
Data Powertools Ltd logo

Reply from Data Powertools Ltd

Sorry to hear that! We have been trying to contact you to resolve this but have not had any joy. Please call our sales director Nick on 07970 990339 at your earliest convenience.

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