Canadian Security Professionals Reviews 32

CSP has been one of our trusted partners for years. Their pricing is competitive, and their service is excellent. My inquiries are always taken care of quickly, and any issues are resolved immediately. A great choice for business security solutions.

We’ve been using CSP for almost 5 years now. We recently moved and they made the transition to our new home easy and seamless for us. They were so accommodating. With a baby at home, we feel safe, comfortable and happy to have a security team as responsive and professional as CSP. Highly recommend!

I required additional sensors and cameras for my home, and the team at CSP was amazing as usual. Anas helped me select what I need, Rabah came and did a stellar job, and now my home is more secure than Fort Knox. CSP makes it so easy to get my home secured, and that’s why I’ve used them across three properties in the last 8 years. Best in the business!

This is our second time using CSP, previous home and our current new home. We just love their quick service turn-around and prompt customer service. Our installer Tamim was very clear with explaining everything during the install and was very quick. Highly recommend this amazing local company.

Exceptional service from start to finish! The team at Canadian Security Professionals went above and beyond to ensure my home was fully secure. The installation was seamless, and the technician was incredibly knowledgeable, walking me through every feature with patience. The security system itself is top-notch, with user-friendly controls and 24/7 monitoring that gives me total peace of mind. I couldn’t be happier with my decision to go with CSP– they truly prioritize customer satisfaction and security.

Be careful with the alarm company Canadian Security Professionals!
After 28 years of alarm services at our office from the respectable but expensive Chubb, I found this Canadian Security Professionals on the Internet. Their account manager named Katie promised me a lot of attractive things by email. However, when I received the draft contract, I saw that some points in it did not fully correspond to her promises. I asked to include in the contract everything she promised me in emails. She refused, but at the same time stated that I can use her e-letters as confirmation of her promises. But, I always carefully read the small print. And I saw that section 14 of their standard contract says that any promise, representation, condition or warranty made by sales representatives or consultant of Canadian Security Professionals are not valid if they are not written in the contract. In other words, their consultants can promise you anything in a conversation or even in correspondence. This has no legal significance.
I made a last attempt to resolve this incorrect situation. I asked Katie to connect me with the owner of the business. But she refused to do this too.
I thank God that he did not let me sign an alarm contract with these people.

I was with ADT who were taken over by Telus. I needed a new system as mine was 15 years old. Was not impressed with Telus and went to CSP and was treated with care & consideration. They helped me understand what I would need and where it should be placed and what everything cost. The base package was free but I wanted an additional item. The installer was excellent and took the time to explain how to use the base unit. It is very user-friendly, any time I've had questions they've been answered within 24 hours, and the unit has functioned beautifully for 6 months so far. I delayed writing a review because I wanted to see what happened over time. Five stars for system, usability, and service and support.

Great customer service, Patrick was very knowledgeable and answered all my questions and showed me how everything worked, had to have them come back as I had some connectivity issues, but they responded very quick and have zero issues right now. Great company, highly recommend.

Couldn’t be happier dealing with CSP. I have had my security monitoring with them for many years and have always had excellent service from their team.the staff is very knowledgable and the overall experience has been amazing!

They lock you into a contract and do not offer the services that they promised and then argue with you or hang up the phone when you need help.

Stay away! and their prices are extremely over priced

I left Adt to come to CSP Alarms and have experianced nothing but incredible service. 100% the best decision I made to leave a company with no interest in giving a customer satisfaction to come to CSP. The sales/customer service is great and installer was incredible. Happy customer so far.

I would like to take this opportunity to thank you for installing our alarm system. The job was done neatly, and we were very impressed, especially since others told us that a hard-wired system would be messy and time-consuming. We thank you for making our house a priority over other jobs since you knew about our problem with time. With an alarm system from CSP, you will have peace of mind knowing that your home is secure.