I highly rate Churchill Knight for the service they provide. My account manager Eram responds very quickly to any of my requests which I appreciate. I believe they provide an excellent compliant servi... See more
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I have worked with Churchill Knight for several years now. They have been so helpful throughout. From helping me obtain a mortgage by providing the relevant documents to support this. They have also h... See more
Company replied
Friendly and Transparent. Chatted to Amy on the phone after being recommended Churchill Knight and making an enquiry online about working with them as my Umbrella Company. She was friendly, personable... See more
Company replied
In my role as associate for an organisation, I was forced to move from sole trader to either limited company or PAYE status. I was resentful and uncertain what to do. CK gave me good advice which real... See more
Company replied
Company details
Written by the company
We've been helping contractors and freelancers with their payroll since 1998 - we provide a range of services including limited company accountancy and umbrella payroll. Please contact us if you have any questions about our service.
Contact info
Suite G, First Floor Offices, 230 High Street, EN6 5BL, Potters Bar, United Kingdom
- 01707 871610
- marketing@churchill-knight.co.uk
- www.churchill-knight.co.uk
4.7
Excellent
419 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
highly rate Churchill Knight
It’s always a pleasure working with Churchill Knight and especially with Eram Tauqir, highly professional and reliable. I’d definitely recommend their Services.
January 1, 2025
Unprompted review
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I highly rate Churchill Knight for the…
I highly rate Churchill Knight for the service they provide. My account manager Eram responds very quickly to any of my requests which I appreciate. I believe they provide an excellent compliant service for a very reasonable fee. I’ve had no complaints from any of the individuals that I place. Keep up the excellent work😊
September 10, 2025
Unprompted review
Serious payroll error and poor support
I used Churchill Knight Umbrella and discovered that they calculated my taxable income incorrectly when reporting to HMRC. As a result, I’ve been paying more tax than my actual take-home salary.
When I raised this by email, they dismissed it, saying I had “entered the 40% tax bracket.” This completely ignored the fact that UK income tax is structured — some income should be tax-free, then 20%, then 40%, with only the highest portion taxed at 45%. Instead, my entire income was taxed at an effective rate above 45%.
I also provided my P45 to them, which they assured me had been sent on to HMRC. When I later contacted HMRC directly, they confirmed they had not received it from Churchill Knight. HMRC also told me they had no idea how Churchill Knight had calculated my tax, but confirmed that it was wrong.
I sent multiple emails back and forth, but they didn’t properly investigate the issue or recognise the red flags. Only when I called them directly did they agree to look into it - I’m still waiting on a resolution.
On top of that, I explicitly opted out of the workplace pension in order to continue with my private pension, but they still enrolled me into their scheme against my instructions.
This has wasted me hours dealing with issues that were entirely caused by their mistakes. For a company that specialises in payroll and charges for this service, the lack of accuracy and attention is very concerning. I expected professional handling of something as important as tax, but instead I’ve had stress, overpayment, and poor communication.
August 28, 2025
Unprompted review
An Excellent start to an ongoing contract.
Joined today, was a very pleasant and easy experience.
Amy Holland , was so helpful and offered excellent advice.
Looking forward to our ongoing partnership.
,
August 22, 2025
Unprompted review
Great umbrella company
Great umbrella company. Excellent value for money and they do a lot for their (very reasonable) fee. They always pay on time, and the right amount, with a full and detailed payslip. They do much more than that, but even these "basics" are things other brollies struggle with. Highly recommend.
August 14, 2025
Unprompted review
Reply from Churchill Knight
Hi Michael,
Thank you for your kind words and recommendation. We’re so pleased to hear you feel we provide great value and that our service meets your expectations every time. Paying accurately and on time is something we take great pride in, so it’s wonderful to know this has been your experience.
We really appreciate you taking the time to share your feedback and for trusting us as your umbrella company.
Best Regards
Churchill-knight
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Simple and easy to deal with
Simple and easy to deal with, and they always know the answer to every question. I have had the best customer experience with Churchill Knight and wouldn't go to anyone else. So easy to speak to a real human over the phone, and they always reply to emails promptly. My last phone call was with Regan Stocks who was all round great, friendly and helpful. I've also dealt with Hayley White many times over email and she's so patient and good at explaining things. Thank you to the whole team at Churchill Knight. Love you guys!
July 30, 2025
Unprompted review
Reply from Churchill Knight
Hi Nicky,
Thank you so much for your wonderful feedback. We’re delighted to hear that you’ve had such a positive experience with our team. Regan and Hayley will be thrilled to know their efforts made such a difference, and I’ll be sure to pass your kind words on to them.
We truly appreciate your loyalty and are so pleased we’ve been able to support you. Knowing you’ve had the “best customer experience” means a lot to us.
Best Regards
Churchill-knight
First time working with Churchill
First time working with Churchill, I was guided through the process with Amy, she made everything easy and stress free.
Thanks
August 14, 2025
Unprompted review
Reply from Churchill Knight
Hi Jake,
Thank you for your kind words. We’re so pleased your first experience with Churchill went smoothly and that Amy was able to make the process easy and stress-free. We’ll be sure to share your feedback with her.
Best regards,
Churchill-Knight
A bit of a slow and shaky start but…
A bit of a slow and shaky start but once onboarding complete v good
August 13, 2025
Unprompted review
Reply from Churchill Knight
Hi Dart,
Thank you for your honest feedback. We’re sorry to hear things felt a little slow at the start, but we’re so pleased that once onboarding was complete you had a very good experience. Your patience means a lot, and we’re glad to have you with us.
Best regards,
Churchill-Knight
Excellent service
Excellent experience with Churchill Knight. Our account manager Eram is excellent. She communicates regularly with us and is quick to resolve any queries. Happy to recommend
August 6, 2025
Unprompted review
Reply from Churchill Knight
Hi John,
Thank you so much for your kind words and for sharing your experience. We’re delighted to hear that Eram has been providing such excellent support and clear communication. We’ll be sure to pass along your feedback to her as she will be thrilled to know her efforts are appreciated.
Best Regards
Churchill-Knight
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Churchill-Knight support
I have always had excellent support and service from Churchill-Knight. Today I had a number of administrative issues to address and reached out for assistance. I was dealt with by Regan who was very helpful and provided me with almost instant response and provided the information I required in an accurate manner. A very good service indeed. Thank you Regan.
August 1, 2025
Unprompted review
Reply from Churchill Knight
Thank you so much for your kind words and for taking the time to share your experience. We’re so pleased to hear you’ve consistently received excellent support from Churchill Knight. Regan will be delighted to know their help made a difference today. We’ll be sure to pass on your feedback. If there’s anything else you need, we’re always here to help.
Best wishes,
Churchill Knight.
Great umbrella company we have worked…
Great umbrella company we have worked with for years. Eram has been great since taking over our account.
July 25, 2025
Unprompted review
Reply from Churchill Knight
Hi Arronne,
Thank you so much for your kind words! We're really pleased to hear you had a great experience with us.
Your feedback means a lot to the team and reminds us why we do what we do. If you ever need anything in the future, we’re always here to help.
Thanks again for taking the time to leave a review!
Best wishes,
Regan, Churchill Knight.
very professional and helpful
First time working with Churchill Knight so the registration process, like all agencies and payment companies, took a while and a few emails.
All went smoothly tho especially with the help of Amy Holland.
At the end of the phone or email to quickly answer my question.
Thanks Amy.
July 24, 2025
Unprompted review
Reply from Churchill Knight
Hi Mick,
Thank you so much for your kind words! We're really pleased to hear you had a great experience with us.
Your feedback means a lot to the team and reminds us why we do what we do. If you ever need anything in the future, we’re always here to help.
Thanks again for taking the time to leave a review!
Best wishes,
Regan, Churchill Knight.
Friendly and Transparent
Friendly and Transparent. Chatted to Amy on the phone after being recommended Churchill Knight and making an enquiry online about working with them as my Umbrella Company. She was friendly, personable, and explained everything clearly so that it all felt very transparent/upfront. Look forward to working via them.
July 10, 2025
Unprompted review
Reply from Churchill Knight
Hi Hattie,
Thank you so much for your kind words! We're really pleased to hear you had a great experience with us.
Your feedback means a lot to the team and reminds us why we do what we do. If you ever need anything in the future, we’re always here to help.
Thanks again for taking the time to leave a review!
Best wishes,
Regan, Churchill Knight.
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Prompt service
I have been with CK for few weeks now and I had really positive experience so far. Payments were always prompt, my queries were handled in time. Recently spoke to Regan (and other CK members in past), they all have been very helpful on all occasions.
July 15, 2025
Unprompted review
Reply from Churchill Knight
Hi Kapil,
Thank you so much for your kind words! We're really pleased to hear you had a great experience with us.
Your feedback means a lot to the team and reminds us why we do what we do. If you ever need anything in the future, we’re always here to help.
Thanks again for taking the time to leave a review!
Best wishes,
Regan, Churchill Knight.
Highly recommend
I have worked with Churchill Knight for several years now. They have been so helpful throughout. From helping me obtain a mortgage by providing the relevant documents to support this. They have also helped with resolving issues when I have requested support. Most recently Regan has helped with resolving my move from an umbrella company to a permanent role. I would recommend Churchill Knight for anyone requiring an umbrella company to manage their payroll needs.
July 15, 2025
Unprompted review
Reply from Churchill Knight
Hi Janine,
Thank you so much for your kind words! We're really pleased to hear you had a great experience with us.
Your feedback means a lot to the team and reminds us why we do what we do. If you ever need anything in the future, we’re always here to help.
Thanks again for taking the time to leave a review!
Best wishes,
Regan, Churchill Knight.
Helpful and easy to contact
Churchill-Knight were very helpful throughout my time of employment between February and October 2024. In particular Sarah Cardy who resolved any issues in a timely manner.
October 11, 2024
Unprompted review
Reply from Churchill Knight
Hi Euan,
Thank you so much for your kind words! We're really pleased to hear you had a great experience with us.
Your feedback means a lot to the team and reminds us why we do what we do. If you ever need anything in the future, we’re always here to help.
Thanks again for taking the time to leave a review!
Best wishes,
Regan, Churchill Knight.
Slick, Simple and Nice
Thanks to Alan Lee and the operations team for making onboarding with CKU so easy and being nice people too. Start to finish in under 2 hours.
July 8, 2025
Unprompted review
Reply from Churchill Knight
Hi Hugh,
Thank you so much for your kind words! We're really pleased to hear you had a great experience with us.
Your feedback means a lot to the team and reminds us why we do what we do. If you ever need anything in the future, we’re always here to help.
Thanks again for taking the time to leave a review!
Best wishes,
Regan, Churchill Knight.
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Very helpful and friendly
June 30, 2025
Unprompted review
Reply from Churchill Knight
Hi Greg,
Thank you so much for your kind words! We're really pleased to hear you had a great experience with us.
Your feedback means a lot to the team and reminds us why we do what we do. If you ever need anything in the future, we’re always here to help.
Thanks again for taking the time to leave a review!
Best wishes,
Regan, Churchill Knight.
Review
Great customer service; the team were very helpful in getting everything set up and responded promptly to my queries. Particular thanks to Alan Lee and Regan Stocks.
June 30, 2025
Unprompted review
Reply from Churchill Knight
Hi Martin,
Thank you so much for your kind words! We're really pleased to hear you had a great experience with us.
Your feedback means a lot to the team and reminds us why we do what we do. If you ever need anything in the future, we’re always here to help.
Thanks again for taking the time to leave a review!
Best wishes,
Regan, Churchill Knight.
Reply from Churchill Knight
Hi Az,
Thank you so much for your kind words! We're really pleased to hear you had a great experience with us.
Your feedback means a lot to the team and reminds us why we do what we do. If you ever need anything in the future, we’re always here to help.
Thanks again for taking the time to leave a review!
Best wishes,
Regan, Churchill Knight.
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