United Kingdom
Review of Churchill Knight
I highly rate Churchill Knight for the service they provide. My account manager Eram responds very quickly to any of my requests which I appreciate. I believe they provide an excellent compliant service for a very reasonable fee. I’ve had no complaints from any of the individuals that I place. Keep up the excellent work😊
Review of Tradesafer
Complete Scam, phone calls every day trying to persuade you to invest more money. Decided I wanted to withdraw some money and was told I have to pay them £800 to set this up. Reported to Action Fraud. Stay away please.
Reply from Tradesafer
Dear Nigel,
We appreciate your feedback. However, we couldn't locate your account in our database. Your experience is concerning, and we want to investigate further. Please provide additional details so we can assist you promptly.
Best,
Review of Wolf & Badger
Thanks to Melinda at Wolf & Badger for assisting with my return and sorting out the refund for me. I had been away on holiday for 2 weeks and despite being just over the 14 day window for cash refunds Melinda kindly arranged this on this occasion. Great efficient service and a pleasure to speak to. Thanks Melinda and I wish you a very Happy Christmas. Thanks Nigel
Review of Marcohyder
I suspect this is a scam site based on the contact page does not work and despite subscribing to email updates I never received anything. No way of contacting the company.
Review of AKD furniture
Wow, what a surprise to be absolutely delighted with my new desk that I ordered from AKD. It’s perfect and amazing quality. There is not a sign of any damage or mark. Despite the shipping delays due to Covid I cannot fault the company. Isobel and Andy kept me informed throughout, how often does that happen these days! Keep up the great work. Kind Regards, Nigel
Reply from AKD furniture
Thank you so much for your kind words and I have passed these onto the carpenter and staff.
Thank you once again and wish you and your family a very Merry Christmas (even in these trying times!).
Review of Gravelmaster
Absolutely appalling service from this company. Placed order on the 15th of June for 2 bulk bags of pebbles and it’s now the 9th of July. Despite being given numerous delivery dates nothing ever arrives! They are almost impossible to contact by phone and don’t answer emails. Be warned.
Reply from Gravelmaster
Hi Nigel,
We have just chased this up with the delivery team. Your goods are at the delivery depot now and will be in touch first thing in the morning,
Sam
Review of British Gas
It’s hopeless even trying to give a meter reading. Have tried a few times online and then get emails saying they cant accept my reading due to a technical problem. Am then told I can phone but the number provided is no longer in use! Does anyone at BG actually do any testing of anything!
Reply from British Gas
Hey there - Please get in touch over Facebook or Twitter with your details & include #Trustpilot in your message if you need anymore help at all. If you don't have access to do this, you can use the live chat option via the website or app. Thanks, James
Review of Virgin Atlantic Holidays
what a joke Virgin holidays are. you can spend a small fortune on your holiday but you can't book your plane seats until you have paid the deposit for the holiday. Too bad if you can't sit together with your wife, you just have to put up with it. Super businessman Branson could learn a lot from Easyjet who do know what customers want. I guess once he has your money why should he care!
Review of Virgin Experience Days
DON'T BOTHER WITH THE GIFT ENVELOPE OPTION
This review is not about the actual experience but about the gift envelope and presentation. I purchased a gift experience for my niece for christmas and rather than printing it out at home I decided to tick the option for a gift envelope. Taking this option adds £2.49 to the cost. When it arrived I was very disappointed to find that the packaging was very bland and didn't include any real information or pictures of the experience. I phoned Virgin to pass back my comments and was told that the £2.49 was for postage not for the gift envelope. Since when has an 80g A5 envelope cost £2.49, as far as I am aware its 65p and thats at the standard Post Office rate, Virgin will get a discount anyway for the amount of mail they send. If you don't have a printer then fine, otherwise you are paying £2.49 for something that you can print yourself. Be warned.
