Churchill Knight Reviews 419

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I highly rate Churchill Knight for the service they provide. My account manager Eram responds very quickly to any of my requests which I appreciate. I believe they provide an excellent compliant servi... See more

Rated 5 out of 5 stars

I have worked with Churchill Knight for several years now. They have been so helpful throughout. From helping me obtain a mortgage by providing the relevant documents to support this. They have also h... See more

Company replied

Rated 5 out of 5 stars

Friendly and Transparent. Chatted to Amy on the phone after being recommended Churchill Knight and making an enquiry online about working with them as my Umbrella Company. She was friendly, personable... See more

Company replied

Rated 5 out of 5 stars

In my role as associate for an organisation, I was forced to move from sole trader to either limited company or PAYE status. I was resentful and uncertain what to do. CK gave me good advice which real... See more

Company replied

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Company details

  1. Accounting Firm

Written by the company

We've been helping contractors and freelancers with their payroll since 1998 - we provide a range of services including limited company accountancy and umbrella payroll. Please contact us if you have any questions about our service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

419 reviews

5-star
4-star
3-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours


Rated 4 out of 5 stars

Good Service

At the beginning I had a few issues but that was down to naivety on my part, but CK I would say are very good at reacting to my emails etc (and my moans). Thankyou for everything.

March 13, 2025
Unprompted review
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Reply from Churchill Knight

Hi Stuart,

Thank you for taking the time to leave us a 4-star review! Your feedback is extremely valuable.

Kind regards,

Sarah

Churchill Knight

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Rated 5 out of 5 stars

I needed an umbrella company…

I needed an umbrella company due to IR35 regulations and can’t praise the initial discussions enough. That convinced me to go ahead and use Churchill Knight. The fees are competitive and the fact that pay is paid almost immediately is refreshing compared to some companies I spoke to.

February 28, 2025
Unprompted review
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Reply from Churchill Knight

Hi JPW,

Thank you for taking the time to leave us a 5-star review! Your feedback is extremely valuable.

Kind regards,

Sarah

Churchill Knight

Rated 5 out of 5 stars

Kylie was super helpful!

Most of us would rather not have to use an umbrella company. But with IR35 reaching further into our industry they have become essential.
My experience with Churchill Knight was very positive. They were exceptionally helpful and quick answer or help with any issues. My dealings with Kylie from the accounts department stood out, I found that she was friendly and efficient and just a real pleasure to speak to.
I you really have to use an umbrella company I would recommend these guys.

February 25, 2025
Unprompted review
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Reply from Churchill Knight

Hi Raymond,

Thank you for taking the time to leave us a 5-star review! Your feedback is extremely valuable.

Kind regards,

Sarah

Churchill Knight

Rated 4 out of 5 stars

Good experience with Churchill Knight umbrella

Good experience with Churchill Knight umbrella - I'd previously worked on two assignments with Umbrella.co.uk, so this was my first experience working with a different umbrella company.
Prompt payments and seamless onboarding. P45 was also issued promptly, although I had to ask for it.

January 16, 2025
Unprompted review
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Reply from Churchill Knight

Hi Nat,

Thank you for taking the time to leave us a 4-star review! Your feedback is extremely valuable.

Kind regards,

Sarah

Churchill Knight

Rated 5 out of 5 stars

Had a comprehensive over view of…

Had a comprehensive over view of process as I have not used services of Umbrella company.
All the information was promptly provided and Ann-Leigh helped very much in the onboarding process.

January 10, 2025
Unprompted review
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Reply from Churchill Knight

Hi Vipul,

Thank you for leaving us such a kind review! We've passed your feedback to Leigh-Ann and hope you continue to enjoy your time with our umbrella company.

Kind regards,

Andrew

Churchill Knight

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Rated 5 out of 5 stars

Competitive Margin

Much more reasonable margin than competitors. Was guided by the super helpful Leigh-Ann Rutter.

January 8, 2025
Unprompted review
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Reply from Churchill Knight

Hi Daniel,

Thank you for taking the time to leave us a 5-star review! Your feedback is extremely valuable.

Kind regards,

Andrew

Churchill Knight

Rated 5 out of 5 stars

First time using an umbrella company

First time using an umbrella company, still getting the hang of what it all is.
Leigh Ann helped me get set up and was very good

January 3, 2025
Unprompted review
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Reply from Churchill Knight

Hi Laura,

Many thanks for your 5-star review! We've passed your feedback to Leigh-Ann and we hope you continue to enjoy your experience with us.

Kind regards,

Andrew

Churchill Knight

Rated 5 out of 5 stars

Been with them for 18m+ First class…

Been with them for 18m+ First class experience through the umbrella company. I use sacrificial salary into my SIPP and nothing but professional, flexible and helpful. I have had the odd error on payments in but resolved within 24hrs. Highly reccommended.

December 19, 2024
Unprompted review
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Reply from Churchill Knight

Hi Ian,

Thank you for your 5-star review and valuable feedback. We hope you continue to enjoy your time with our umbrella company.

Kind regards,

Andrew

Churchill Knight

Rated 5 out of 5 stars

I've had a positive experience with…

I've had a positive experience with them through the Umbrella Company UK brand. Sarah and Daniela in particular have been extremely helpful.

November 29, 2024
Unprompted review
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Reply from Churchill Knight

Hi,

Thank you for taking the time to leave us a 5-star review! We're delighted you're enjoying our umbrella service.

Kind regards,

Andrew

Churchill Knight

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Rated 5 out of 5 stars

I spoke to Sarah in payroll and the…

I spoke to Sarah in payroll and the service she provided was both prompt and efficient thankyou so much.
All the best,
Helen.

November 4, 2024
Unprompted review
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Reply from Churchill Knight

Hi Helen,

Thank you for taking the time to leave us a 5 star review. We are so pleased that you have had an excellent experience using our services.

I have passed along your kind words to Sarah, who was delighted!

Kind regards,

Kayleigh

Churchill Knight

Rated 5 out of 5 stars

Churchillknight are 10/10!

I have been with Churchillknight for a few years now and always recommend them to other professionals in my industry. They are easy to work with, super transparent and everyone is always so helpful and professional. Kylie in the payroll team is always saving the day for me with helping get all my expenses sorted as easy and as fast as possible which any contractor can appreciate is not always an easy task and that can be very time consuming.

November 4, 2024
Unprompted review
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Reply from Churchill Knight

Hi Teresa,

Thank you for your fantastic 5 star review. We are delighted that you have had a positive experience with our umbrella service over the years and that you would recommend us.

I have passed your kind comments to Kylie, who was very pleased!

Kind regards,

Kayleigh

Churchill Knight

Rated 5 out of 5 stars

Efficient and straight to deal with

Efficient and straight to deal with. Kylie Cripps was very prompt, polite and really patient when I had a small issue needing attention.

October 29, 2024
Unprompted review
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Reply from Churchill Knight

Hi Mary,

Thank you for a wonderful 5 star review! We are always happy to help whether the issue is big or small.

We passed your praise onto Kylie, who was delighted with the feedback.

Kind regards,

Kayleigh

Churchill Knight

Rated 5 out of 5 stars

Reliable and efficient

I've been with Churchill Knight Umbrella for around 6 years. I've always found them to be reliable and efficient. I'd happily recommend them.

October 28, 2024
Unprompted review
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Reply from Churchill Knight

Good afternoon,

Thank you for leaving Churchill Knight a 5 star review - we really appreciate it! It's great to hear that you've had a great experience with our company and would recommend our service.

Kind regards,

Clare

Churchill Knight

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Rated 5 out of 5 stars

Great Umbrella Company!

I've only been with Churchill Knight for 2 months but so far my experience has been fantastic. Very smooth onboarding when I first joined and any questions I've had since then have always been answered quickly. I recently asked to setup a salary sacrifice scheme and Sarah Cardy was very helpful and made it straightforward to sort out with my pension provider.

October 25, 2024
Unprompted review
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Reply from Churchill Knight

Hi Josh,

Thank you for leaving Churchill Knight a 5 star review! I’m delighted to hear that you've had a fantastic experience with our company since joining the umbrella service.

I’ve passed your kind feedback on to Sarah, who was delighted to help!

Kind regards,

Clare

Churchill Knight

Rated 5 out of 5 stars

Great first experience with an umbrella company

This is my first experience of working through an umbrella company and I have been very pleased with the support Churchill Knight have provided. Everything has been very straightforward and, on the couple of occasions where there have been issues with payments from my customer, Sarah Cardy in Churchill-Knight's Payroll team has been very responsive in helping me quickly get them resolved. Many thanks, Sarah.

October 7, 2024
Unprompted review
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Reply from Churchill Knight

Hi Mark,

Thank you for leaving Churchill Knight a 5 star review and such fantastic feedback. I'm delighted to hear that you've had a great experience with our company and have received the high level of customer service which we strive to offer.

Kind regards,

Clare

Churchill Knight

Rated 5 out of 5 stars

Good customer service

I emailed Sarah Carey at lunch time today with regards to my accrued leave payment and this was sorted within an hour which was very quick.

October 25, 2024
Unprompted review
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Reply from Churchill Knight

Good afternoon,

Thank you for leaving Churchill Knight a 5 star review. I'm delighted to hear about your positive experience with our company and the support you've received from Sarah.

Kind regards,

Clare

Churchill Knight

Rated 4 out of 5 stars

Polite, helpful and patient payroll staff

Kylie Crisps was very helpful, polite and patient in assisting me to sort out the issues I was experiencing with submitting my expenses declaration form. I was very grateful for her support, she is an asset to this organisation.

October 25, 2024
Unprompted review
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Reply from Churchill Knight

Hi Yvonne,

Thank you for taking the time to leave Churchill Knight a review. I'm delighted to hear that you've had a great experience with our company. I have passed your kind comments on to Kylie, who was very pleased.

Kind regards,

Clare

Churchill Knight

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Rated 5 out of 5 stars

Excellent, helpful staff

I've been with Churchill Knight since 2018 and have always found their staff responsive, helpful and efficient. Sarah Cardy always does her best to help with any queries as quickly and effectively as possible. I wouldn't hesitate to recommend their umbrella company services.

October 2, 2024
Unprompted review
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Reply from Churchill Knight

Hi Chris,

Thank you for leaving Churchill Knight a 5 star review and such fantastic feedback. It's great to hear that you've received the high level of customer service which we strive to offer.

I have passed your fantastic feedback on to Sarah, who was thrilled!

Kind regards,

Clare

Churchill Knight

Rated 5 out of 5 stars

Outstanding and excellent customer services

I’ve been using their services for the past two years and can confidently say that Knight is an excellent umbrella company. The team is always quick to respond, very helpful, and resolves any issues efficiently. Payments are consistently on time, and I highly recommend them to anyone looking for dependable umbrella services.

September 20, 2024
Unprompted review
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Reply from Churchill Knight

Hi George,

Thank you for taking the time to leave us such a fantastic review - we really appreciate it! It's great to hear that you are happy with the service and have had an excellent experience with our umbrella service.

Kind regards,

Clare

Churchill Knight

Rated 5 out of 5 stars

Good customer service from Natalie…

Good customer service from Natalie Hadjiloizou. She explained everything to me very well, making it easier to make an informed decision

September 11, 2024
Unprompted review
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Reply from Churchill Knight

Good morning,

Thank you for taking the time to leave us a 5 star review and such great feedback - we really appreciate it!

Kind regards,

Clare

Churchill Knight

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