PayStream Reviews 4,190

My husband and I have been using PayStream for many years as both umbrella and PSC contractors, and can highly recommend their services. The portal provides a one-stop shop for managing expenses, pay... See more

I used PayStream’s services for a number of years prior to retirement. I always found them to be extremely professional, responsive, and trustworthy. Quick to answer my questions, providing accurate a... See more

Peter was absolutely outstanding! I had some complicated invoicing queries, and he went above and beyond to resolve them. He took the time to carefully read through all the email chains to fully un... See more

I’ve had an outstanding experience with PayStream. The entire process was smooth, transparent, and incredibly efficient. Their team is always professional, friendly, and quick to respond to any quer... See more

Professional yet personal and friendly service from the team. Paystream have looked after my accounts for years and are very trustworthy. Their online portal is excellent for maintaining information a... See more

PayStream have been great to work with. The team are helpful, payments are always on time, and everything is clear and easy to understand. I’d definitely recommend them to other contractors!

I spoke with Peter in customer care who was so helpful. He was able to answer any queries I had regarding my pay with great efficiency and was so polite. I highly recommend PayStream and if everyone i... See more

Called customer care prior to my contract restarting after a three month break and spoke with Nicola. She just confirmed to me that overall, all Pay Stream staff are truly committed to customer care!... See more

The onboarding with Paystream has been seamless and very straightforward. The initial form filling and provision of information was very straightforward, and this was followed up with phone call from... See more

Payroll made errors and I ended up paying too much tax.After my review , paystream woke up and came to me to support which they could have done it before review. Hence, I am keeping this review. I hav... See more

Sameer at PayStream has been a pleasure to work with. He responded promptly to my request and managed everything with great professionalism. I truly appreciated his effectiveness and clear communicati... See more

I was with Paystreem for over 3 years to process my payroll as an umbrella company and never had anything to complain. Simply Outstanding and very prompt response. On time payment, email confirmation... See more

PayStream made contracting easy! Have used PS for years now, and everything went perfect, from setting up all documentation with clients, to payments and customer care. I'm beyond happy to recommend t... See more

Completing and submitting timesheets in their app was simple. They always paid me promptly. They also organised and paid my salary sacrifice into my SIPP at a very reasonable cost. The salary sacrifi... See more

Throughout the year PayStream have kept me updated with a schedule of when things need to be completed. They are currently walking me through the transition from Limited Company to sole trader. All my... See more

Having worked with Paystream on a number of contracts in the past and even now, I can say they are consistently professional, efficient and considerate. You pick up the phone, call them, and t... See more

I am working as a contractor for the first time and have had an excellent experience. I found the website easy to use with clear information, and payslips were provided promptly. Customer service were... See more

I have been using Paystream since 2016. Their team has been responsive, professional, and extremely knowledgeable and provide information in an easy to understand way. The ease of use of their portal... See more

I spoke to Alex in Customer Care and he is very knowledgeable about Tax Code and HMRC. It was a pleasure speaking to him and he went " to the nth degree" to assist me. Nothing was too much, just gentl... See more

Top class service! The team at Paystream provide a very detailed and hands-on service, providing expert accounting service and advice. Ollie went beyond the extra mile to ensure everything I needed... See more

Proactive and Professional. I am with Paystream from a long time and the staff working has been amazing. I recently had a query and some action that had to be taken by Paystream. Emma was super hel... See more

I have used PayStream as my umbrella provider for 2 years and the service has been excellent from day one, particularly from the My Max Exec Team. Emails are responded to very quickly and respon... See more

I have used Paystream for both Umbrella services & also to be Accountants for my limited company and in both cases the service I reveived was beyond my expectations. They are efficient (timely warni... See more

Jordan did a great job to resolve my queries around Tax breakdown. Very calm and understanding and provided clear next steps. Thank you for a great experience.

Great payroll service, every query was answered immediately and they answer the phone when you call them or respond when you email them. If only the rest of the service industry was as capable. I woul... See more

Jordan was super helpful today when I rang to notify of a change in employment circumstances, everything was actioned straight away. Paystream are the best umbrella company I have dealt with, exce... See more

I’ve been with PayStream for over 10 years, and they’ve been nothing short of brilliant. I’d especially like to commend Liam for his expertise and clear guidance, which have made complex HMRC and payr... See more

Paystream provide a fantastic service. Their portal is clear to understand and in all my dealings with them, I have always found them extremely reliable, informative and helpful. If you are looking... See more

Explained things well, was able to answer all questions and have generally been very responsive and prompt with responses.

PayStream are a good and reliable umbrella company to use especially for beginners they make everything easy to use with their app and downloading payslips. Their customer support team are always very... See more

Sophie was excellent at helping me with my issue and getting back to me with an update. My PayStream experience has been brilliant since joining them.

Their communication is great - always pick up the phone or my emails straight away. They explain everything clearly to me as someone setting up a business for the first time.

First time using PayStream and they are excellent - very professional and take time to explain everything clearly. A huge thanks to Sophie for the onboarding support.

Katie H was very helpful and knowledgeable and was friendly and engaging. In fact everyone I've dealt with at PayStream seems very professional and extremely helpful.

Excellent! My go to Umbrella provider. Very efficient, answer phones quickly, and never really ever got any of my payroll admin wrong. If I could rate them more than 5 out of 5 I would.

Really good service for a new contractor. Clear guidance and ever available assistance. Prompt payments. Suspect may have underestimated my tax but my situation is complicated!

Great company, fast responses, good call centre. Great communication, when I go back to Contracting I will definitely use again

Paystream are very easy to deal with. They offer a friendly professional service

Very simple to be onboarded. Any support enquires were quickly responded to and resolved. Would highly recommend as an umbrella company.

Quick phone answer (not on hold for ages) and Nicola was very friendly, helpful and efficient in dealing with my enquiry. Thanks!

Prompt response of phone call, put me straight through to the relevant person, who managed my call query and details really efficiently.

I was give the information I needed in a clear and concise manner by Ash who was very conscientious.

UK based customer support that I can actually understand and know what they are talking about

Great service provider and very responsive. Explains everything to me and appreciate the team that supports me.

The people over at PayStream are always very professional, respond to queries in a timely manner and provide informative information on any issues you may have.

Great experience to onboard. Very informative and upfront. Looking forward to working with them.

I've had a great experience working with PayStream. They're incredibly helpful, always patient with my questions, and take the time to explain things clearly. I never feel rushed or confused, which ma... See more