Michael Portman

Great umbrella company. Excellent value for money and they do a lot for their (very reasonable) fee. They always pay on time, and the right amount, with a full and detailed payslip. They do much more than that, but even these "basics" are things other brollies struggle with. Highly recommend.

We've used HP laptops for our business for years and ordered a new one a couple of weeks ago. It keeps overheating and shutting itself down. We must be at fault for using the Internet or Word I suppose... no, that was a joke, much like HP who have obviously been skimping on build quality for years. Folks, let the free market do its work and shop elsewhere.

Since November 2017 we have been fighting an unfair parking charge. I'm glad we stuck with it because the charge has timed out and it's (I hope) cost them hundreds in legal fees. Same story as with others. Improper parking charge. Somehow they failed to receive or acknowledge our online response - despite them writing to us a "notice to driver" which means it MUST have been received. Complete failure to respond to a subject access request. We're only writing this review now because the opportunity for them to take us to court has passed. This company is non-compliant with its legal duties, non-compliant with its contracts with landowners and unprofessional. Our advice is (a) keep records of EVERYTHING (b) dispute the charge using their procedures (c) take pictures of where your vehicle was parked - both sides of the road, any parking signs (enough to be able to read the detail - their signs are crap so it will help), and double yellow or white lines etc. (d) make a subject access request every time they, their debt collection agents or solicitors contact you (e) report them all to the ICO when they fail to comply and (f) be hyper aware of the inconsistencies in all their letters. Stick to your guns and you will win - all their letters cost money :). NB original charge was Nov 17 but it is six years for these charges to time out.