The Specialist Audio Company Limited Reviews 1,834

Hi I’m remodeling my bathroom and wanted to add a bit more 5 star hotel to it I decided that laying in the bath with my music playing is what I wanted to add My electrician recommended t... See more

After spending considerable amount of money on a bathroom the last jewel in the crown was to have ceiling recessed speakers. I must of bugged with about five phone calls plus emails but his knowledge... See more

Tom and Jason provided expert guidance, which was just what I needed after having been given 'opinions' from another retailer that were more skewed to sales vs what I required for my sound set up.... See more

Great price, very easy to order from the online shop. Super quick delivery (even arrived on a Saturday morning) and kept informed every step of the way. They are a shining example of how all e-commerc... See more

Excellent service, highly knowledgeable, great product and fantastic price. I called because I had some techy questions about my ceiling speaker / Hi-fi install. Tom was patient and very knowledgeab... See more

Found the website easy to use and the delivery was as stated, on time and packaged really well. For me they went above and beyond as I purchased a pair of speakers for the garden, one active and one... See more

This company gave me banging service, great advice and super quick next day delivery. I haven't unpacked the parcel yet as I am not quite ready to yet and I want to keep them safe, but the auditory an... See more

A very competitive price with fast delivery. Based on past experience, customers service is excellent. When I wanted to return a product because my son had changed his mind, they were very responsive... See more

I recently purchased ceiling speakers from a specialist audio company, and I am beyond impressed with the service so far! Tom was incredibly helpful throughout the entire process. He took the time... See more

I’m a returning customer after having a great experience with my first purchase. Jason was very helpful with both orders ensuring I was getting what I wanted and needed. My new speakers are absolutel... See more

This is probably the 6th or 7th time i have used The Specialist Audio Company and each and every time they have been incredibly helpful, with help and advice, and recommending excellent products to su... See more

First time using The Specialist Audio Company. After contacting Flexson directly regarding the product I wanted, and getting zero response, I came across The Specialist Audio Company online. They had... See more

Brilliant service. Highly recommend this company for communication, client service and speed of delivery. Special shout out to Jason who dealt brilliantly with my Q’s and order. Thank you.

Ordered 8PM, collected 2PM the following day. Great advice both before and after and couldn’t have been more helpful … not to mention price match of Sonos Sale.

We always find the team very responsive and knowledgeable. As well as offering us prompt despatch of product on the day of our enquiry.

I couldn’t be more pleased with the service received from Jason and the team I purchased a system from them last year everything went well I had a warranty problem with one of my speakers just recentl... See more

I had never used them before, but as they had a good offer and offered the best price, I placed the order with them. Everything worked like a clock. The order was sent as promised, and I received my o... See more

Spoke to Tom, who specified all the products. His product knowledge was fantastic, I'm so please with all the equipment. Would highly recommend.

Cheapest price with the fastest of shipping. Couldn’t be happier with the service. I’ve bookmarked this retailer for future purchases. Thank you.

I bought a pair of Kinetik E130-LP speakers back in April from Ceiling Speaker World (A trading name for The Specialist Audio Company) and was super impressed with the customer service. I... See more

Great personal service from a very knowledgeable person who guided me to the right product, arranged the order and then the products were shipped that day. I will use SAC again.

Great service, product delivered on time and was exactly as described at a very competitive price. I would highly recommend dealing with this company.

Exceptional customer service! Good advice and quick turnaround! As a client you get the clear feeling that the Specialist Audio team cares about your order.

Tom was extremely helpful with product knowledge and I found exactly what I needed at a very good price. Many thanks, will be buying more soon. Would highly recommend.

Havent opened the product yet as it is a present. But I asked for a refund in retrospect as I bought 2, the second one 2 days later. This was implemented. so obviously a great team.

Arrived in perfect condition 20 hours after ordering. Nice chat with salesman. Best price in U.K.

I was shopping around and didn't totally know what I was looking for, gave these guys a call and was speaking to someone called Jason, got great advice, a brilliant price and the order was delivered t... See more

Great product range. Fast delivery with outstanding after sales customer service and technical support. A great company to do business with.

Good price and while there was a short delay to the expected delivery date, the goods arrived in good shape and as expected.

Spoke with Tom, really knowledgeable with great advice. Highly recommend.

Great service and value. Technical advice and support spot on

Great price and fast shipping. No extra cost for delivery to BT postcodes was very nice to see from a GB company. As completely online purchase, I cannot give more than 4 stars due to the lack of i... See more

Repeat customer. Product showed next day delivery. Didn't turn up for two days. Raised with customer care. £5 refund but no explanation or apology. Product (cable) needed for a job. Impact o... See more

Overall it's been a good experience dealing with this company. We were advised expertly on the product suitable for our needs and we were very happy with the end result. Our amp did fail within its fi... See more

We just purchased the Vast WiFi audio system with four speakers and can now connect our mobiles to play our music without a visible music installation! Sound is great, speakers are small and non-obtru... See more

I order some deli in-wall and in-ceiling speakers, plus a subwoofer, a blue ray and an AV receiver. It took 3 weeks to arrive because they didn't have some equipment and it needed to come from Germany... See more

I made an enquiry and received a prompt call back from a speaker expert. We were able to sort out my requirements for 2 different rooms in a short call. The speakers and additional items required arri... See more

The products are great and were despatched on time. I finally retrieved them from a random local shop where the courier deposited them over a week later which was also several days after my installer... See more

Speakers swiftly delivered and all as expected. Not had them installed yet so can't comment on sound quality. I've seen some comments about the wire grilles being difficult to get off, but these can... See more

I was very happy with dealing with Ceiling speakers - I phoned in as was unsure of what I needed and I got a lot of good advice. I haven't rated as 5 stars as I haven't yet installed the speakers, but... See more

Very speedy delivery - placed order lunch tim and arrupuved next day. However ordered set of speakers for my husband for Christmas as a SURPRISE! Hoped franking machine did not have obvious Company na... See more

Great service in finding a replacement for a unit i had bought a few years ago (blew when I tried pumping too many watts through it!) and they delivered timely and on a day that suited me. No hes... See more

I ordered a couple of speakers on-line in the weekend, but because of some technical reason the web-site crashed after payment. Still, the staff was very responsive on Monday and my order was shipped... See more

very quick service. However I had to search a few times to notice any deals. Also I felt that UPS should have emailed me or text me to inform me my delivery was at a collection point and not at my del... See more

The only improvement is in the packaging. It was obviously recycled boxes sliced and diced together with various tapes. The products were protected it just looked messy and unprofessional.

Ordered an instock item for next day delivery.Received an email two days later saying due to a technical fault my order had been missed. Finally arrived 3 business days later