Faisal Khan

United Kingdom

Reviews

Review of Bosch


Rated 1 out of 5 stars

I spent close to £8,000 on Bosch and…

I spent close to £8,000 on Bosch and Neff appliances earlier this year, expecting premium service to match the premium price. Unfortunately, when I tried to register for the extended warranty a few months later, I was told I was outside the registration window – despite spending thousands with their brand. It feels ridiculous that after investing this much in their products, there’s no flexibility or goodwill for genuine customers who simply forgot to register on time. I expected better aftercare and a brand that values its customers.

July 31, 2025
Unprompted review

Reply from Bosch

Hello, thank you for taking the time to write your review.

We’re sorry to hear of your disappointment. Our extended warranty offer is a complimentary promotion, which requires registration within 28 days of purchase.

This time frame is clearly stated in the terms and conditions, and we’re unable to apply the warranty retrospectively as doing so would be considered fraudulent.

We do appreciate your custom and are sorry we couldn’t meet your expectations on this occasion.

Thank you again for your feedback.
Lucy, Bosch UK Team

Review of NEFF Home UK


Rated 1 out of 5 stars

I spent close to £8,000 on Bosch and…

I spent close to £8,000 on Bosch and Neff appliances earlier this year, expecting premium service to match the premium price. Unfortunately, when I tried to register for the extended warranty a few months later, I was told I was outside the registration window – despite spending thousands with their brand. It feels ridiculous that after investing this much in their products, there’s no flexibility or goodwill for genuine customers who simply forgot to register on time. I expected better aftercare and a brand that values its customers.

July 31, 2025
Unprompted review

Reply from NEFF Home UK

Hello, thank you for taking the time to write your review.

We’re sorry to hear of your disappointment. The extended warranty offer with Bosch is a complimentary promotion, which requires registration within 28 days of purchase. This time frame is clearly stated in the terms and conditions, and Bosch are unable to apply the warranty retrospectively as doing so would be considered fraudulent.

We do appreciate your custom and are sorry we couldn’t meet your expectations on this occasion.

Thank you again for your feedback.
EJ
NEFF Home Appliance Customer Service

Review of The Specialist Audio Company Limited


Rated 5 out of 5 stars

Bespoke Guidance and exemplary service

I recently purchased ceiling speakers from a specialist audio company, and I am beyond impressed with the service so far! Tom was incredibly helpful throughout the entire process. He took the time to listen to my needs and guided me to the perfect speakers for my setup. His expert advice and approachable manner made the whole experience a breeze.

The delivery was super quick, arriving well ahead of the estimated time, and the packaging was secure and professional. While I haven’t installed the speakers just yet, I’m already confident that they will live up to the high expectations set by this amazing company.

If you’re looking for exceptional products and top-notch customer service, look no further. Huge thanks to Tom and the team for their outstanding support—can’t wait to get these speakers up and running!

November 26, 2024

Reply from The Specialist Audio Company Limited

Hi Faisal

Many thanks for taking the time to leave us a review. We really appreciate the feedback. I'm glad I could help recommend the right speakers for your requirements, and I'm sure they will sound great once installed. If we can be of any assistance with further projects in the future please don't hesitate to get in touch.

Kind regards

Tom
The Specialist Audio Company

Review of Buyagift


Rated 1 out of 5 stars

Scam- Contribute to a gift is more fitting a name for this company

Awful company.

You have to pay on top for all vouchers.

So it’s essentially a scam.

Should be called contribute to a gift .com

May 17, 2024
Unprompted review

Reply from Buyagift

Hi Faisal

We understand your frustration and disappointment regarding the additional costs associated with our vouchers. We sincerely apologize for any confusion or inconvenience this may have caused. Our intention is to provide a platform that facilitates gifting experiences, and we regret that our pricing structure did not meet your expectations.

We value your feedback and will take it into consideration as we continuously strive to improve our services. Thank you for taking the time to share your thoughts with us.