Steve Hester

Whenever I have had to contact Customer Support they have been very knowledgable, polite, curious and great trouble shooters. It is rare to receive such great support.

Delivered a perfect watch, made in the UK with a lovely face design.

Rachel was once again excellent in finding great flights at a time convenient to our needs

Great service from Rachel, we had a few iterations to get a final booking. Rachel was always responsive, great suggestions and found a great price for us. Highly recommended

Easy to contact and quick to respond. The service on the night was great from Mark our driver. He made the experience even better

Bought a cycle helmet and was told it would arrive within a week, 2 weeks on and no word from Balfe’s bikes about where it is but they were happy to take the money 2 weeks ago. Very poor customer service

Great design and product quality. The London corner sofa is really comfortable and looks great in the garden. Shame they don't provide or supply any cover for the hanging Malibu chair so had to source a generic cover which doesn't match the cover Maze did supply for the London set

I had a number of issues when we installed Lightwave sockets and light switches through out the house (76 devices) Roly was the guy to talk to to understand what the electrician needed to do to get 2 way switching sorted and a few other odd issues which he helped us fix. Great support from Roly.

Great selection of man and a van to chose from, good rating system and at the end of the day our van and a man turned up on time, were brilliant in moving our stuff out of storage and very considerate when moving them into our new house. Great service

I had a great viewing with Sam Meadows from Draker. I brought my 20 mth yr old daughter and he totally understood the need for a child friendly and made us both feel very welcome. Great guy, honest and trustworthy. He understood my requirements and the flat we saw was really good.

It worked but I would I to have real time updates once the auction had started and the final price that won the auction took 3 hours to appear

So easy to find what you are looking for, great to see some expectation of the price to pay and great to have top quality images of the product

Easy to use and convenient

I had to make a change and after I made it realised I had made a mistake. I quickly got back to them through their contact us link and they corrected my error. Great service

The only improvement is in the packaging. It was obviously recycled boxes sliced and diced together with various tapes. The products were protected it just looked messy and unprofessional.