Boobalou Reviews 16

I'm leaving a review because after I ordered from this company I checked the reviews and seen a few negative ones so I was slightly worried. But I'm happy to say that I received my order and am happy with all the products and would definitely order again.

Dishonest store.
I bought a Mason Jar Soap Dispenser Adaptor, gave it a negative review on boobalous product page, because it rusted in a week or two, it rusted so badly that my soap was turning brown... its supposed to be stainless!
They contacted me, that they will delete my review. But why i ask? It was hones reviev of a bad product, thats the point of reviewing things?

I got a gift voucher last year but forgot to redeem it after it expired. So I emailed Boobalou to see if it could be extended, they responded promptly and extended it with no problem. I managed to use up the voucher easily as they stock many nice things which are not commonly found on high street. Waiting for my delivery now but so far impressed with the friendly and quick customer service I got.

What an amazing retailer. A small business making an positive impact on our environment through their daily conscious choices of sustainability. Not only do I love absolutely everything Boobalou stands for, but their service is 5* too. Pricing, delivery time, communication, 100% recyclable packaging, all fab. I love supporting small businesses, especially a business like this. Their conscious decisions make this a standout business for me. If only all others would follow suit. They are the entire is package.

I ordered a number of items and I’m really pleased with the quality and value of them all. Service was efficient, delivery was speedy and I would definitely recommend to others and use them again.

Really good selection of eco friendly products. I loved the option for reusable packaging. Good prices and fair delivery costs.

The round the head face masks are FANTASTIC!!! For people who wear hearing aids they are the BEST face masks on the market.So comfortable and easy to wear for long periods. I will be buying more designs.

Exceptional customer service and product range!

Brilliant, sustainable packaging, quick delivery, local, vegan, eco friendly! Thank you!

Brilliant service from this company. Absolutely no issues at all.

I am new to purchasing eco-friendly products, but found Boobalou to have an amazing range of products. I have kitted out my kitchen with lots of eco swaps and I am thrilled with the quality of it all. The parcel arrived after 3 days of ordering and it was great to see no plastic used at all. I shall certainly be returning to Boobalou.

Fast delivery, eco packaging with the minimum of recyclable wrapping papers and the products that I ordered were exactly as described on the website.No plastic, no waste, products eco-friendly. And on top the company has a partnership with Eden Forest. I will definitively keep ordering my products with Boobalou!

No complaints with the quality of stock - my item arrived in perfect condition. However, I paid £7.50 for a DPD Next Day service and the company didn’t dispatch until two days after my order date. This meant that the item I had purchased for someone’s birthday present did not arrive in time.
After explaining to customer services, they refused to refund my postage cost as a goodwill gesture. No good! Won’t be shopping there again.

excellent selection of Eco gifts and excellent service.

Here are the details of my first order with boobalou, I have provided detailed information so that you can see why I chose to give 5 stars and you can see if what is important to me is important to you when choosing a company to shop with...

1. Initially I searched Google and found what I was looking for at a company with a different name, but I could not figure out how to add it to basket as there were no add to basket buttons.
I contacted the company explaining what I wanted and that I needed it for Christmas.
They replied letting me know I had made it to their wholesale site and should try Boobalou, and spookily on some more Google searching I had made it there myself too.

2. Their website was easy to use, I am disabled and use a screen reader so that is saying something.

3. The items were listed as in stock and available for delivery before Christmas - ideal information to have so you know what you are doing.

4. In Christmas shopping panic mode I noticed the items had not been shipped ( according to the tracking info provided by boobalou so I contacted them again. Do not be put off if you cannot reach them on the phone, just email them, they reply really quickly.

5. They replied and explained that I had shopped during a software update and that she could see that not only had try been shipped but we're due for delivery the next day.

6. They were delivered the next day, packaged really well, in just enough recyclable materials and I am very happy with my purchases and so will the intended recipient and be delighted.

7. Speaking of packaging , they also give you the option not only of regular or vegan products, but also whether they are shipped in any plastics, I chose without.

So to recap:

website - easy to use, lots of choice good pricing, choice of delivery speeds and packaging.

customer service - great - handled a panicked shopper very well, friendly and full of useful information, and accurate too.

Delivery - fast

packaging - Eco friendly.

therefore 5 stars and I would recommend shopping with boobalou.

I hope this is useful.

Poor customer service and you can't write negative review about products on the page which I found unfair :(

Ordered twice now. Fast delivery both times, packed in environmentally friendly packaging. Fantastic products, good prices. Will continue to shop with Boobalou.