Bishopsgate Law Reviews 3,948

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the team's friendly and responsive approach. Consumers appreciate the staff's ability to explain complex matters clearly, ensuring a smooth and stress-free process. The company's commitment to ethical practices is also a recurring theme. People express satisfaction with the company's contact methods and the speed of their responses, noting that the team is always quick to address any questions or concerns. Reviewers also value the team's proactive approach, with staff frequently going above and beyond to ensure a positive outcome. Overall, individuals highly recommend the business for its professionalism, efficiency, and dedication to client satisfaction.

Based on these reviews

Rated 5 out of 5 stars

I highly recommend the Bishopgates Law! They supported me all the way along my intended house purchase. In the end the deal has fallen through due to the horrible agency not revealing crucial informat... See more

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Rated 5 out of 5 stars

Olivia B and Jasmin H did an outstanding job managing the sale of my flat. They were highly responsive, consistently providing prompt answers and always available to address any questions I had. They... See more

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Rated 5 out of 5 stars

Levent Erol assisted us with our first house purchase. I am pleased we chose Bishopsgate Law after searching around and looking into many conveyancers. Levent and Angela were quick to respond to any q... See more

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Rated 5 out of 5 stars

I recently purchased a property with the help of Jayden Gjuzi and James Johnson, and I couldn’t be happier with the service I received. From the very beginning, they were professional, transparent... See more

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Rated 5 out of 5 stars

I recently used Bishopgate Law for our first property purchase, and I have to say, I was really impressed! Holly, in particular, went above and beyond to help us. She took the time to explain everythi... See more

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Rated 5 out of 5 stars

One thing everyone warned me about when engaging with solicitors was their lack of responsiveness. Levent Erol has completely proved them wrong. He replies within minutes, is always incredibly helpful... See more

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Rated 5 out of 5 stars

Highly recommend Bishopsgate Law! From the start they were informative, professional and friendly. No question was a stupid question and they explained things in a way we understood as it was our firs... See more

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Rated 5 out of 5 stars

James Johnston was extremely helpful for us. We had a long and complex process, but he answered all our questions along the way and kept us regularly updated and informed on the progress. We really ap... See more

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Rated 5 out of 5 stars

Debora acted as my conveyancer for my house sale and I wouldn't hesitate to request her services again. Communication was really quick and clear. I was always kept up to date, and other parties were c... See more

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Rated 5 out of 5 stars

We’ve had a great experience with Bishopsgate Law from start to finish and would recommend them to anyone. It has been great communicating with them. They always replied quickly to any questions... See more

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Rated 4 out of 5 stars

The girls in the lease department were on the ball they kept me informed on what stages we were at all through the process One lady called Zaynab was extremely helpful . I would highly recommend them... See more

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Rated 5 out of 5 stars

We read reviews online and decided to use Bishopsgate Law for our first house purchase. From the start they were so helpful and clear in explaining everything needed and the process. We had Olivia... See more

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Rated 5 out of 5 stars

We had a great experience with Bishopsgate's team right from the first phone call we had with them. The documents required from our side were communicated well in advance with clear instructions and... See more

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Rated 5 out of 5 stars

We saw good things online regarding Bishopsgate Law and decided to try them for our house move. The prices were very competitive and the initial conversations were positive to know that we were in goo... See more

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Rated 5 out of 5 stars

Rahul and Charlie were wonderful to work with. They communicated clearly with us, they were timely, and when we had some urgency around exchange they did everything they could to meet the need. They w... See more

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Rated 5 out of 5 stars

I was a little hesitant to select Bishopsgate Law at first purely because they are not local to where my property was being sold, however I’ve been blown away by the very organised nature and prom... See more

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Rated 5 out of 5 stars

Farah and Evie were great throughout the process of us buying our first flat. They were very thorough and responsive to emails/queries. They put us as ease through what could have been a stressful ex... See more

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Rated 5 out of 5 stars

I honestly cannot put into words how amazing Bishopsgate were with handling our house sale and purchase. And in particular Sam and Kaya! We had previously instructed another soliciting firm and had a... See more

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Rated 5 out of 5 stars

Bishopsgate Law assisted us when we bought our first house. Our solicitors (Claire Ryles and Yana Cox) were extremely helpful, very responsive to any requests, and they reviewed all available document... See more

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Rated 5 out of 5 stars

Angela was so helpful throughout the buying of two properties. Responses were always quick and her service was very thorough throughout. Will use again in future!

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Rated 5 out of 5 stars

I had amazing support from my solicitors. It was an absolute pleasure to work with James and Jayden; they helped me chase different counterparties regarding the exchange. My process wasn't the smoothe... See more

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Rated 5 out of 5 stars

Evie and Farah were absolutely brilliant. They were so thorough, and efficient. The sale proceeded very smoothly, and quickly. I really appreciated just how responsive they both were, and how they... See more

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Rated 5 out of 5 stars

I had the pleasure of dealing with Bishopsgate Law for the sale of my current property, and the purchase of a new one. Despite the many challenges experienced along the way with chains falli... See more

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Rated 5 out of 5 stars

We recently sold and purchased a home with help from Bishopsgate Law and would recommend. The process was fairly straightforward and Debora was very prompt to respond to our questions and resolved enq... See more

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Rated 5 out of 5 stars

We have just sold and bought a house using Bishopsgate for our conveyancing. Mathew Jackson and Kim Malyan were brilliant! They were easy to get hold of and replied incredibly quickly. They were more... See more

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Rated 5 out of 5 stars

Sherrie and Aferdita were nothing but outstanding in helping me with my property dispute. They expertly handled my case with sensitivity and care from beginning to end. They both have superb attention... See more

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Rated 5 out of 5 stars

Very impressed with the service - I prefer to use email to communicate so did not attempt (or need) to speak with anyone for the majority of our purchase, but our lawyer called us towards the end of t... See more

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Rated 5 out of 5 stars

I recently completed a sale and purchase with Jayden and James and am very happy with the process. They were quick, efficient and always available for queries. The quote was slightly higher than other... See more

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Rated 5 out of 5 stars

One of the best decisions we have made in the house purchase journey has been to choose BishopsgateLaw. Rahul and Charlie have been absolutely fantastic - super prompt in actions and responses, very... See more

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Rated 5 out of 5 stars

The very stressful event of house moving was made simple, easy and without fuss, a big thank you to Gabby and Riffa who made it a breeze. nothing was too much trouble and every interaction had a quick... See more

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Rated 5 out of 5 stars

We used Bishopsgate Law for our recent house sale , Yazmin handled our sale with minimal fuss, responded to our emails quickly when we had any questions , totally recommend Bishopsgate Law for your C... See more

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Rated 5 out of 5 stars

I've used Bishopsgate Law a couple of times and have always had a great experience. Most recently, Angela S. handled the purchase of a property for me, and she was fantastic - friendly, responsive, an... See more

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Rated 5 out of 5 stars

James Johnston and Jayden Gjuzi were instrumental in getting our leasehold purchase over the line. They were diligent, professional and had a thorough understanding of the legal landscape. We rece... See more

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Rated 5 out of 5 stars

James and Jayden were responsive, thorough and friendly throughout our home purchase process. They were great to work with and we'll look them up again next time we're in the market.

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Rated 5 out of 5 stars

Bishopsgate Law handled the conveyancing for my property sale and made the whole process smooth and stress-free. The onboarding was quick and straightforward, and Yazmin was fantastic - always friendl... See more

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Rated 5 out of 5 stars

Efficient — that’s the best word to describe Bishopsgate Law! We worked directly with Kumari and Yazmin during our house purchase, and they were consistently supportive, efficient, and firm when advo... See more

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Rated 5 out of 5 stars

Communication was excellent, Marianna kept us updated every day. Mostly everything was handled for us, which made this a very simple and stress-free process.

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Rated 5 out of 5 stars

A big thank you to Nidhi, Laura and the team in Northampton for the efficient and professional handling of the sale of my Father's house.

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Rated 5 out of 5 stars

We dealt with Angela Solovastru and she was fantastic over a very drawn out commercial lease reassignment prospect. She was very helpful and communicated extremely efficiently and effectively. Would d... See more

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Rated 5 out of 5 stars

Our house move went extremely smoothly and Levent was fantastic throughout the whole process. Thank you very much!

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Rated 5 out of 5 stars
Verified

Great experience. Helped us through the whole process of purchasing our home.

Company replied

Rated 4 out of 5 stars

We originally didn't feel we got a great experience, which had surprised us given the stellar reviews. However, after seeing this, they conducted a thorough review of what happened, ap... See more

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Rated 5 out of 5 stars

Great experience with Bishopsgate Law from start to finish - could not recommend them more!

Company replied

Rated 5 out of 5 stars
Verified

Good communication. Rebecca was very helpful and answered my questions swiftly.

Company replied

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Company details

  1. Law Firm
  2. Conveyancer
  3. Estate Planning Attorney
  4. Executor
  5. Legal Services
  6. Real Estate Attorney

About Bishopsgate Law

Written by the company


Bishopsgate Law is a firm of solicitors with offices in London, Hertfordshire and Northampton, and a national client base.

We started in 2016 and aim to provide cost-effective, high-quality services while managing to be thoughtful and attentive.

We are proud to have more than eighty qualified lawyers and over two hundred talented staff working in two main areas:

• Property Law – including residential conveyancing, transfers of equity, lease extensions, enfranchisement, commercial property, property disputes, construction disputes and more.

• Wills, Trusts & Probate – providing executor services, bespoke wills, lasting power of attorney, estate planning, and more.

We are regulated by the SRA and have achieved the Law Society's Conveyancing Quality Scheme (CQS) accreditation. We have outstanding cyber security and have been awarded Cyber Essentials Plus.

While we take feedback very seriously, we will only be moved to act by fair and accurate criticism or praise. We take pride in giving a great service and genuinely care about the lives of our clients.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
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1-star

Replied to 95% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

Please avoid!

As first-time buyers, we expected some level of guidance and efficiency — instead, Bishopsgate Law (Kaya and Sam) made the entire experience stressful, disorganised, and full of avoidable errors.

There were serious issues throughout the process. For example, they tried to charge us £4,000 in stamp duty on a £300,000 house — when no stamp duty was actually due. A basic, costly mistake that we thankfully caught ourselves. You have to wonder how many other people don’t spot things like this.

We sent all our financial documents as requested — PDFs, bank statements, everything. Then, two days before completion, they suddenly claimed we owed them money, despite having signed off the finances three weeks earlier. Even worse, the day before completion, they chased us for money we’d already transferred three weeks prior. It was chaos, caused entirely by poor tracking and internal disorganisation.

We had agreed a date for exchange, which they confirmed — only to find out the person handling our case was suddenly out of office with no notice, causing further delays and stress.

They repeatedly asked for documents we’d already sent, showing zero internal coordination. They also got my partner’s name wrong in the legal documents — something as basic as copying it from ID. It’s hard to understand how that level of inaccuracy is possible.

Communication was appalling. We’d ask multiple questions and receive replies that barely answered one, with no follow-ups, no detail, and almost never any call-backs — about 99% of our calls were ignored or not returned. We had to chase constantly just to get any clarity or movement.

They even tried to charge us twice for a mortgage report that wasn’t needed. That only got resolved after we complained.

The mortgage deed process was another disaster. I sent it in and confirmed everything was correct — only to be told weeks later, just two weeks before completion, that it was wrong. They’d had it sitting with them for 3–4 weeks and hadn’t even looked at it. Even after we sent the corrected version, we had to chase again to confirm they’d received it.

And finally, on moving day, they told us via email that the funds had been transferred and the keys were ready. Except… the email was scheduled and didn’t arrive until the following Monday, three days after we’d already moved. That said it all, really.

There was no support, no care, and no accountability. If we hadn’t been on top of things ourselves, this process could have completely fallen apart.

They did issue a partial refund after all the problems we raised, which we appreciated — but that doesn’t change the fact that the entire process was stressful, error-filled, and badly managed.

If you want a smooth, professional experience — especially as a first-time buyer — I would absolutely not recommend Bishopsgate Law.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Bishopsgate Law

Just completed on a property whilst overseas! Thanks to Farah and Evie who were handling my case. They were prompt in responding to enquiries, tactful when handling the seller's solicitors. In fact, everyone I came in to contact with at the Bishopsgate's team proved to be consummate professionals from client care, reception, legal team and accounts. Thank you!

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Olivia and Jasmin

Olivia Bernham and Jasmin Hornsby were the best team we could have asked for, for the sale of our old home and purchase of our new home. They were responsive, professional and friendly and made this stressful process a lot easier for us. Thank you for everything

October 15, 2025
Unprompted review
Bishopsgate Law logo

Reply from Bishopsgate Law

Hi Erin,

Thanks so much for this brilliant review about Bishopsgate Law and for specifically commenting on the efforts of Olivia and Jasmin, this is truly appreciated.

Kind regards,

The Bishopsgate Law team

Rated 5 out of 5 stars

I would really recommend Bishopsgate…

I would really recommend Bishopsgate Law. We are currently buying our first house, have just exchanged and they made it really easy. Special thank you to Levent and the rest of the team for all their hard work!

October 15, 2025
Unprompted review
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Reply from Bishopsgate Law

Hi Matt,

Thanks so much for this brilliant review about Bishopsgate Law and for specifically commenting on the efforts of Levent, this is truly appreciated.

Kind regards,

The Bishopsgate Law team

Rated 5 out of 5 stars

James and Jayden were very efficient…

James and Jayden were very efficient and professional and always responded quickly to questions about the property purchase - excellent service, highly recommended.

October 14, 2025
Unprompted review
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Reply from Bishopsgate Law

Hi Ray,

Thank you so much for this brilliant review about Bishopsgate Law and for specifically commenting on the efforts of James and Jayden, this is truly appreciated.

Kind regards,

The Bishopsgate Law team

Rated 5 out of 5 stars

Good Service

Debora Da Silveira and David Madams were very informative and responsive, and worked quickly throughout the process.

October 10, 2025
Unprompted review
Bishopsgate Law logo

Reply from Bishopsgate Law

Hi Henry,

Thanks very much for this excellent review about Bishopsgate Law and for specifically commenting on the efforts of Debora and David, this is truly appreciated.

Kind regards,

The Bishopsgate Law team

Rated 5 out of 5 stars

Used Bishopsgate twice in a year

This year, I have had two house sales handled by their Potters Bar office (Marianna, Sophie, Jyoti & Abdulrazig) and both sales were excellent in quality and value for money. The team followed up and were proactive on chasing buyer. Would definitely recommend, and will use them on future conveyancing

October 1, 2025
Unprompted review
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Reply from Bishopsgate Law

Hi there,

Many thanks for this excellent review about Bishopsgate Law and for specifically commenting on the efforts of Marianna, Sophie, Jyoti and Abdulrazig, that is very much appreciated.

Kind regards,

The Bishopsgate Law team

Rated 5 out of 5 stars

Fantastic support from Charlie and…

Fantastic support from Charlie and Rahul. Prompt responses to all our queries and really drove the purchase and sale through!

Many thanks

October 14, 2025
Unprompted review
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Reply from Bishopsgate Law

Hi Craig,

Thanks so much for this excellent review about Bishopsgate Law and for specifically commenting on the efforts of Charlie and Rahul, this is truly appreciated.

Kind regards,

The Bishopsgate Law team

Rated 5 out of 5 stars

Excellent Service

Donna Williams and her team were incredibly professional, helpful and took all the stress out of selling our property. We will definitely be using them again. Highly recommended.

October 3, 2025
Unprompted review
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Reply from Bishopsgate Law

Hi Teresa,

Thanks so much for this brilliant review about Bishopsgate Law and for specifically commenting on the efforts of Donna and the team, this is truly appreciated.

Kind regards,

The Bishopsgate Law team

Rated 5 out of 5 stars

Superb Service from Bishopsgate Law

Rahul and Charlie were so supportive when we sold/purchased property. No question was left unanswered and done so in a clear way for us non-legal people to understand!
They were always available by phone and email with no delays. We have transacted with several other conveyancers over time but this service was by far the best and we would highly recommend and use again (but hopefully not too soon as we have just moved!). Many thanks

October 9, 2025
Unprompted review
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Reply from Bishopsgate Law

Hi Helen,

Thanks so much for this wonderful review about Bishopsgate Law and for specifically commenting on the efforts of Rahul and Charlie, this is very much appreciated.

Kind regards,

The Bishopsgate Law team

Rated 5 out of 5 stars

Debora Da Silveira did a fantastic job

Debora Da Silveira did a fantastic job, particularly rushing through our purchase when we needed to complete in one day…so a big thank you to Debora and the team for such a great job.

October 13, 2025
Unprompted review
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Reply from Bishopsgate Law

Hi Carmen,

Thanks so much for this brilliant review about Bishopsgate Law and for specifically commenting on the efforts of Debora and the team, this is truly appreciated.

Kind regards,

The Bishopsgate Law team

Rated 2 out of 5 stars

Disappointing

Disappointing. Very difficult to get hold off, impossible via phone, and most emails get ignored. The actual legal parts of our house purchase seem thorough, but the communications and customer care was very poor

September 27, 2025
Unprompted review
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Reply from Bishopsgate Law

Hi there,

Thank you for your review, although we are of course concerned to read its contents here.

We would like to investigate exactly what has happened here, however we are unable to identify your matter. Please would you kindly respond to our request for further information and/or email complaints@bishopsgatelaw.com with full details of your transaction so that a member of our Operations Team can review your matter and reach out to you to discuss further.

Kind regards,

The Bishopsgate Law team

Rated 5 out of 5 stars

10/10 experience- thank you Nidhi and Laura!

I’m a first time buyer and the process could not have been easier, the only stress came from the sellers side with a last minute completion deadline for their onward purchase that Nidhi and Laura (Northampton office) dealt with exceptionally. Communication was brilliant, Nidhi and Laura are lovely, they explained everything thoroughly and I always felt they were acting in my best interest despite external daily pressure. It was reassuring to know that they wouldn’t rush things through at my expense to meet this deadline. Their workload was doubled when the seller changed solicitor but I was again reassured that the original quote would remain the same with no extra fees. I chose to spend an extra couple hundred to go with Bishopsgate Law because of the reviews rather than the absolute cheapest option and I am more than happy with this decision. Would recommend to anyone and everyone! Thanks again Nidhi and Laura for all your hard work and help x

October 10, 2025
Unprompted review
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Reply from Bishopsgate Law

Hi Alexa,

Thank you so much for this wonderful and positive review about Bishopsgate Law and for specifically commenting on the efforts of Nidhi and Laura, this is greatly appreciated.

We look forward to no doubt assisting you again in the future.

Kind regards,

The Bishopsgate Law team

Rated 5 out of 5 stars

Angela was so helpful throughout the…

Angela was so helpful throughout the buying of two properties. Responses were always quick and her service was very thorough throughout. Will use again in future!

October 10, 2025
Unprompted review
Bishopsgate Law logo

Reply from Bishopsgate Law

Hi Elaina,

Thanks so much for this excellent review about Bishopsgate Law and for specifically commenting on the efforts of Angela, this is greatly appreciated.

Kind regards,

The Bishopsgate Law team

Rated 5 out of 5 stars

We used Bishopsgate Law for our recent…

We used Bishopsgate Law for our recent house sale , Yazmin handled our sale with minimal fuss, responded to our emails quickly when we had any questions , totally recommend Bishopsgate Law for your Conveyancing.

October 10, 2025
Unprompted review
Bishopsgate Law logo

Reply from Bishopsgate Law

Hi Philip,

Thanks so much for this brilliant review about Bishopsgate Law and for specifically commenting on the efforts of Yazmin, this is truly appreciated.

Kind regards,

The Bishopsgate Law team

Rated 5 out of 5 stars
Verified

Good communication

Good communication. Rebecca was very helpful and answered my questions swiftly.

October 10, 2025
Bishopsgate Law logo

Reply from Bishopsgate Law

Hi there,

Many thanks for this excellent review about Bishopsgate Law and for specifically commenting on the efforts of Rebecca, this is truly appreciated.

Kind regards,


The Bishopsgate Law team

Rated 4 out of 5 stars

Renewing your lease

The girls in the lease department were on the ball they kept me informed on what stages we were at all through the process One lady called Zaynab was extremely helpful . I would highly recommend them .

October 10, 2025
Unprompted review
Bishopsgate Law logo

Reply from Bishopsgate Law

Hi there,

Thanks so much for this great review about Bishopsgate Law and for specifically commenting on the efforts of Zaynab, this is very much appreciated.

Kind regards,

The Bishopsgate Law team

Rated 5 out of 5 stars

Jayden & James!

I recently purchased a property with the help of Jayden Gjuzi and James Johnson, and I couldn’t be happier with the service I received. From the very beginning, they were professional, transparent, and highly responsive. Both Jayden and James made what could have been a stressful process feel smooth and straightforward.

They kept me well-informed at every stage, answered all my questions promptly, and genuinely went the extra mile to make sure everything stayed on track. Their communication and attention to detail really stood out.

I’d highly recommend Jayden and James to anyone looking to buy or sell a property, they’re reliable, knowledgeable, and a pleasure to work with.

September 24, 2025
Unprompted review
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Reply from Bishopsgate Law

Hi there Michaela,

Thank you so much for this wonderful review about Bishopsgate Law and for specifically highlighting the efforts of Jayden and James, this is very much appreciated.

Kind regards,

The Bishopsgate Law team

Rated 5 out of 5 stars

Rahul and Charlie were wonderful to…

Rahul and Charlie were wonderful to work with. They communicated clearly with us, they were timely, and when we had some urgency around exchange they did everything they could to meet the need. They were always professional and kind. A pleasure to work with!

October 3, 2025
Unprompted review
Bishopsgate Law logo

Reply from Bishopsgate Law

Hi Catherine,

Thanks so much for this excellent review about Bishopsgate Law and for specifically commenting on the efforts of Rahul and Charlie, this is truly appreciated.

Kind regards,

The Bishopsgate Law team

Rated 5 out of 5 stars

Efficient

Olivia B and Jasmin H did an outstanding job managing the sale of my flat. They were highly responsive, consistently providing prompt answers and always available to address any questions I had. They went above and beyond to accommodate my needs, ensuring I could exchange within a tight deadline, giving me ample time to prepare for the completion date. I highly recommend their services.

September 23, 2025
Unprompted review
Bishopsgate Law logo

Reply from Bishopsgate Law

Hi there Hoi,

Thanks so much for this wonderful review about Bishopsgate Law and for specifically commenting on the efforts of Jasmin and Olivia, this is truly appreciated.

Kind regards,

The Bishopsgate Law team

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