Biketart Reviews 8,363

Never had a problem with my order. Returns were straight forward too. Only thing is their delivery/processing leading to delivery. 2-3 day delivery is more like a week from ordering unfortunately. Pr... See more

Bought a pair of Madison turbo bib shorts. Delivery prompt but when I tried these on, they were OK for size, but the pad is not as comfortable as expected and the straps kept falling down over my shou... See more

Bought a Santa Cruz Bullit S. Amazing customer service - good communication throughout and pulled out all the stops to make this a seamless and enjoyable process. Bike arrived well packaged with i... See more

Order placed Wednesday, received Saturday. Kept informed of progress throughout. A cancellation form listing each item bought was included with the initial confirmation email which, obviously, would... See more

Cannot recommend this website/store enough. Great prices, and impeccable customer service from Andrew. I'll be back next time I need something for sure. Many thanks.

Ordered the wrong mount for my brake which was entirely my fault however I was easily able to exchange it for the right one. Could not reccomend them enough

I've recently built myself a new bike for bike packing, so have researched various components and online retailers. I don't like to give a review until I have committed, or for whatever reason it ha... See more

I ordered a new bike from Biketart and their communication and service was fantastic. They got in contact soon after I ordered and asked for more information for suspension set up and bike buil... See more

Great bike shop. Placed one fairly big order and another cycle to work order and overall the experience was really good, there was a couple of problems but they were swiftly sorted out . Speedy... See more

Consistently first rate service across multiple orders. I ordered a made-to-order Hope wheel through Bike Tart and received it 72hrs later. Recently ordered another and changes to the order were handl... See more

Fantastic service from this company I spoke to the lovely Shannon having explained I should have upgraded the postage as I was getting pestered by my 14 year old son which they did and the bits turne... See more

Ordered an enduro top that stated was ordered from supplierl. Site started it would take 2-3 days from supplier then normal delivery after that. Item received in 4 days total. Happy with service.

My wife ordered a gift for me from Biketart, unfortunately, the wrong item was dispatched. Although there was some initial confusion over how to rectify the issue the customer service team (specifical... See more

What can I say, responsive, fast shipping, dealt with more than one of the team. All helpful and reason I’ve used and will continue to use and recommend them. A simple example of one issue where a... See more

After speaking with Chris from bike tart Canterbury (Barham) and asking for help and advice with our budget in 2x emtb. He was extremely helpful with spec and help with setup. Even being in a queue.... See more

Chain snapped on me in North Elham. Home miles away. Got myself to Biketart as a walk in. Sorry, I can’t remember the name of the member of staff who mainly served me. He was excellent from start to f... See more

Brilliant Service I was riding past and had some issues with my gears and cogs not working properly, within minutes they had my bike up on a stand and had fixed the issues and then I was on my way ag... See more

What a great online store this is. Great selection of products at great prices. It was very easy to navigate and super fast delivery. Ordered my product and had it within 2 days. Will definitely be us... See more

Ordered 16 brake cables from them. Phoned first to check on stock and was told they would have to order the total from the supplier. Delivered in 5 days. Great service and customer service you can ac... See more

New customer with Biketart. Has been an easy and painless process. The website is good, prices are competitive and the order was delivered on time in full. Keep up the good work.

Excellent service. Bought a Helmet which was great value & cheapest across 20+ websites. Arrived swiftly & tracked via RoyalMail. Recommended!

Fast delivery and products as described. Ordered on Sunday arrived on Tuesday. 12 speed Ultegra cassette and pads. Thanks.

Instant response to query on an order I made, super helpful and efficient. Would highly recommend.

Had two orders in last month and both came within 4days

Wheel delivered to Glasgow in two days ....great price and service Thank you ,John

Buying a bike from biketart was a great experience no issues at all, Michael communicated delivery and servicing the bike prior to my delivery mechanic name Pablo set up the bike for me it was literal... See more

Fast delivery. Would use again

Originally looked good, price paid was good and quick delivery, needed to return and requested an exchange for a larger size, had to pay over £10 to return item (because of size) they simply refunded... See more

Never used Biketart before. They come from my native County, Kent. The staff were very polite and helpful on the phone. They delivered a rear derailleur and shifters on time nicely packaged to Manches... See more

The customer services team is great. They reply promptly to queries and work swiftly to resolve any issues someone may have. I had a query about the MTB shoes I bought and the shoes were comfortable b... See more

Hummvee trousers ordered on 31st Dec.20 , supposedly, in stock awaiting dispatch. Phoned on 11th Jan. to enquire where they were, advised that they were coming from warehouse that day. Arrived today-... See more

Sorry for late opinion. I have received my order after apropos two weeks when It was arrived at my postoffice. Pros: fast delivery Good packed Return labels Cons: There was no... See more

Very disappointed that they would not refund my return postage as the cycling shoes were much smaller than stated size. I did order another pair which they cancelled as day after I ordered they said... See more

Items exactly as ordered (bike visor cleaning kits) and very well packaged. The parcel arrived well before I expected it and I very much appreciate that Biketart have gone to the trouble of putting... See more

Never heard of these guys before it popped up in a Google search. Glad they did, fantastic service, email notifications all the way and quick delivery! What more do you need. Highly recommended! 👌... See more

Great communication - Speedy delivery = Great service

Delivery times are not correct at all they must order the parts in before shipping them out I've been waiting 5 days for some new bars that should have been with me 2 days ago and they haven't even be... See more

Great item, speedy delivery.

Ordered a new rockshox fork for my son’s birthday, they were dispatched same day and delivered the next! Top class service. I emailed and received a reply very promptly. Don’t be put off from the bad... See more

Great site and fast service

Great service. Order arrived promptly .

Great helmet, does exactly what it says and looks good. Brilliant price from Biketart and was informed when in stock, recommend them to others 👍👌.

I’ve came on time everything was all there 175 pound order, I didn’t look at the reviews on here till after. I’ve seen a lot of bad ones that made me question weather my stuff would come. But like a... See more