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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. People appreciate the platform for providing a welcoming and supportive community where they can connect with others, share their feelings, and receive emotional support. Many reviewers highlight the positive impact 7 Cups has had on their lives, both as listeners and members, citing personal growth, improved communication skills, and a sense of belonging. The accessibility of the platform, with its 24/7 availability and various support options like forums and chat rooms, is also frequently praised. However, some consumers have expressed concerns regarding the website and staff. Also, some people have reported instances of users misusing the platform, which impacts the overall experience.

Based on these reviews

Rated 4 out of 5 stars

So far best app 🤩✨This helps me alot to deal with people who have anxiety and depression or loneliness and any else mental issues.. best app for that psychology career

Rated 4 out of 5 stars

Honestly, most of it is great. It’s got a great concept and quite a lot of great people. The issues come in two forms, technical issues and people abusing this site. I am Spanish, for at least a week... See more

Rated 4 out of 5 stars

7Cups has helped me learn many things and improve myself; I have more patience, can manage the time better, and am seeing myself be more compassionate. They absolutely practice what they preach. Their... See more

Rated 4 out of 5 stars

This has been truly rewarding. I've been a Listener for a vouple months now. The people I've come accross members and Listeners alike have been kind and compassionate. The community is very supportiv... See more

Rated 2 out of 5 stars

7 Cups is no longer reliable for LGBTQ+/MOGII persons, as the platform discontinued their 24/7 chatroom support, no longer include/mention LGBTQ+/MOGII (option) in their surveys/feedback(options).... See more

Rated 5 out of 5 stars

As a listener and recent internship graduate, 7 Cups has brought such a meaningful impact to my life. I love the community, the mission, the solid but empathetic grip we are taught to have over each s... See more

Rated 5 out of 5 stars

I'm a listener at 7Cup of tea and I went in not fully understanding the purpose of what was required by me the post held. But the more I engaged with members is the more it came to me and brought foug... See more

Rated 5 out of 5 stars

as a listener in this platform, i really like how loving and caring this community is. the fellow listeners are amazing people, all providing a good impact on someones life out there! not only are the... See more

Rated 5 out of 5 stars

7 Cups has empowered me by helping me to improve my active listening skills and providing an opportunity to compassionately support others. It's a great solution for people who are seeking free coun... See more

Rated 5 out of 5 stars

This experience showed me how to become a leader and grow a community. I learned ways to keep people engaged and how to manage discussions. I also learned just how important groups are and the diversi... See more

Company replied

Rated 5 out of 5 stars

As a Listener at 7 cups I have discovered my own strengths while helping out an entire community of amazing people who have become a daily part of my life despite having only known them for a short wh... See more

Rated 5 out of 5 stars

I've really enjoyed being a verified listener on 7 Cups. It's been awesome connecting with both fellow listeners and members. The platform has such a positive and welcoming vibe--it's clear that every... See more

Rated 5 out of 5 stars

It is an amazing app and site to connect with people. I feel like I belong to this community. There are many ways to connect with people and also enables me to understand diverse perspectives. It pro... See more

Rated 5 out of 5 stars

I work as a therapist on 7 Cups. I really enjoy and appreciate this opportunity to keep expanding my skills as a mental health provider. However my job at 7 Cups would be much harder if Lisa Meig... See more

Rated 5 out of 5 stars

7cups has been pivotal teaching me important skills regarding active listening and counseling. As someone who wants to enter a field with counseling, 7cups has helped me feel prepared and grow in conf... See more

Rated 5 out of 5 stars

7 Cups has been like family since I started back in November 2024 and it has been a great experience for me. It is helping me to grow and be a better listener. Thank everyone at 7 Cups for your suppor... See more

Rated 5 out of 5 stars

I know people who have been personally helped through some really dark times thanks to 7 cups, which is what brought me there to become a listener. As an aspiring psychotherapist, it has given me inva... See more

Rated 5 out of 5 stars

Safe space for people who need to talk about their issues without being judged. Good listener training programs that teach you how to understand others better.

Rated 5 out of 5 stars

I have been a listener/member with 7cups since 2017 and it has been a wonderful journey for me. It gives me a feeling of satisfaction and accomplishment to be able to utilize my caring personality... See more

Rated 5 out of 5 stars

I'm a listener and this is the best mental health platform, The design, the programs to enhance the skills of listener, the forum posts and everything is just so well managed and swiftly done. I am gr... See more

Rated 5 out of 5 stars

7Cups is a place everyone should be because asides being a listener or being a member, you get to learn a lot from the training courses, get access to variety of resources. It's a warm place to be.

Company replied

Rated 5 out of 5 stars

7 Cups is an amazing platform! I have learned so much about myself in the short time I have been a listener on 7 Cups. I have seen myself and my communication skills grow. Not only am I seeing the... See more

Rated 5 out of 5 stars

7 Cups has been an absolute game-changer for me. This platform is more than just a place to talk. it’s a safe, supportive community where people truly care. As a listener, I’ve had the privilege o... See more

Rated 5 out of 5 stars

7 cups is space for growth, it's been great since I started as a listener and I have seen an impact in my life. It's a free space, welcoming for everyone, great resources.

Rated 4 out of 5 stars

I connected with a listener to get support. He really talked and helped me through the situation I was going through and reminded that I am strong and capable of anything. It has other support option... See more

Rated 4 out of 5 stars
Redirected

Excellent platform for meeting and helping people grow. However, there are some people who come in looking for more lewd subjects and it makes me uncomfortable and I have no way of reporting these acc... See more

Rated 5 out of 5 stars

This is a wonderful platform for people to connect and share what’s happening with them. The emotional support that is provided by listeners and verified listeners is tremendously helpful. I feel so f... See more

Rated 5 out of 5 stars

I've always enjoyed the opportunity to chat and connect with people. I enjoy being a listening ear for someone when they need it. I also enjoy being able to "vent" and get something off my chest. The... See more

Rated 5 out of 5 stars

I got a chance to practice my listening skills and feel like I've made great advances in my ability to. 7 cups trains listeners like me to be empathic, non judgemental and to not give advise but to tr... See more

Rated 5 out of 5 stars

I've recently joined 7 Cups as a listener and my only regret is that I wish I found this site sooner. Not only does it allow me to help others by offering a listening ear to situations they are going... See more

Rated 5 out of 5 stars

i joined as a listener and found 7 cups a great platform to share openly with members and listener's , best part is no one judges here when you share or vent out.... i leant lot form 7 cups , best is... See more

Rated 5 out of 5 stars

7cups is a really supportive and inclusive website. I am both a member and a listener here, and I found most interactions here extremely warm and safe. Hope 7cups can help you in your journey of heali... See more

Rated 4 out of 5 stars

Great company for those who just need that tiny bit of support who can't afford or don't want to go to a formal institute. Can always look for the right person to talk to based on the problem you have... See more

Rated 5 out of 5 stars

Hello!! Verified Listener here. It's been 2 years since I've became a listener and the level of volunteering is next level. The courses provided to listeners and the resources are very helpful. Everyo... See more

Rated 5 out of 5 stars

7 Cups is a unique and accessible platform that offers emotional support and mental health resources for anyone who needs it. Whether you're going through a tough time, struggling with anxiety, or jus... See more

Rated 5 out of 5 stars

Therapy at 7 Cups has really helped me to improve my overall well-being. I love the ease of access and how quickly you can book a session with an experienced therapist. I highly recommend 7 Cups

Rated 5 out of 5 stars

I found 7 Cups at a time when I really needed someone to talk to, and I’m so glad I did. The platform is simple, but what makes it special are the listeners—real people who give you their time wit... See more

Rated 5 out of 5 stars

5 Star review for Dr. Melissa Berquist. If someone is looking for a caring, open minded, empathetic, smart cookie of a therapist to work with I highly recommend working with her. She has helped m... See more

Rated 5 out of 5 stars

As a verified trained listener at 7 cups , I had the ability to listen and support listeners across the world. My overall experience as a listener has been positive and I feel supported as part of... See more

Rated 5 out of 5 stars

I recently became a listener last year and it really accessible to be a volunteer. I say this because I'm a quadriplegic since birth and I've always wanted to help people. So this gives me a platform... See more

Rated 5 out of 5 stars
Verified

Being a listener on 7 Cups has been a great experience. The platform is easy to use, and I feel supported with lots of helpful resources and training. It’s rewarding to listen to people and offer them... See more

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Company details

  1. Mental Health Service
  2. Psychologist
  3. Psychotherapist

Written by the company

7 Cups offers a free and anonymous way to connect with trained listeners anytime, anywhere. Feeling overwhelmed, stressed, or just need someone to talk to? 7 Cups provides a safe, confidential, and easily accessible space to share what's on your mind. It's a great resource for everyday struggles and a helpful first step for anyone exploring mental wellness. The 24/7 availability and mobile-friendly platform make it easy to get support when you need it most.


Contact info

  • Camino Real South 1040, 23456, Virginia Beach, United States

  • www.7cups.com

3.4

Average

TrustScore 3.5 out of 5

686 reviews

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1-star

Replied to 17% of negative reviews

Typically replies within 24 hours


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Rated 5 out of 5 stars

Therapy at 7 Cups has really helped me…

Therapy at 7 Cups has really helped me to improve my overall well-being. I love the ease of access and how quickly you can book a session with an experienced therapist. I highly recommend 7 Cups

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

I had the weirdest experience

I had the weirdest experience, we were all sharing and out of nowhere this girl sally came and scolded us, that we must follow the rules, that we should only talk 7minutes, and we were all like but we werent even talking for 7minutes as yet, and she got me banned from the 7cups registration after I called her out on it and then got rude.

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

Scammy

Scammy! Please stay away

I went to check out the website after a Google/ChatGPT search and they somehow managed to loop me into a subscription and change my card 12.99 despite never having used their services.

The customer service is opaque, they told me weeks ago they would refund but since have disappeared.

I would definitely advise against.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

7cups likened to Social media

No transparency into listener ratings, and the very system of listener ratings using a 5-star system is very one-dimensional. More criteria should be involved, instead of a generic 5-star system. Feedback to listeners is not immediately available - they constantly advertise you to join their coaching program, along with more verified listening programs, tests and etc... The passive-aggressive marketing of their courses and programs to listeners doesn't stop. Ratings are also biased, as they reflect the member's personal opinions. It should come to notice, that there is the concept of different therapeutic styles within listening skills, and that not everyone will fit the same cup.

September 7, 2025
Unprompted review
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Rated 5 out of 5 stars

I found 7 Cups at a time when I really…

I found 7 Cups at a time when I really needed someone to talk to, and I’m so glad I did. The platform is simple, but what makes it special are the listeners—real people who give you their time without judgment. It feels comforting to know there’s a safe space available 24/7, where you can share your thoughts and not feel alone.

The community aspect is also wonderful; you realize that so many others are going through challenges too, and that brings a sense of connection. I appreciate how respectful and supportive everyone is—it genuinely feels like a caring environment.

If you’re looking for a place to talk, feel supported, or even just vent in a healthy way, 7 Cups is an amazing resource. It’s not therapy, but sometimes just being heard makes a huge difference. Truly grateful for this platform.

September 1, 2025
Unprompted review
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Rated 5 out of 5 stars

This is a wonderful platform for people…

This is a wonderful platform for people to connect and share what’s happening with them. The emotional support that is provided by listeners and verified listeners is tremendously helpful. I feel so fulfilled both as a member and as a listener. Highly recommended for people who are struggling with mental health issues or just having a tough time. There are various group chats moderated by qualified moderators who give chance to air out your issues. You will feel a sense of community as a lot of people can empathise and sympathise with you.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

7th Cloud experience

i joined as a listener and found 7 cups a great platform to share openly with members and listener's , best part is no one judges here when you share or vent out.... i leant lot form 7 cups , best is patience and empathy, which was missing in me earlier

July 30, 2025
Unprompted review
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Rated 5 out of 5 stars

An amazing website

An amazing website, it has connected me with a lot of great people. I feel that a lot of people in the world would benefit from using this site.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

7 cups is space for growth

7 cups is space for growth, it's been great since I started as a listener and I have seen an impact in my life. It's a free space, welcoming for everyone, great resources.

July 30, 2025
Unprompted review
Rated 1 out of 5 stars

Impossible to get a refund

Impossible to get a refund. Copy paste responses, and never used the services but paid for it. Very dissapointed. I sent about 10 emails and they only offered a partial refund and never actually process it. It's been going on for over a month. I will never recommend or use 7cups due to this.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

What the ...... ?!

I went through an emotional crisis and wanted to talk to someone. It was a Friday afternoon in Europe and I subscribed to be allocated a therapist in due course. In the meantime I wanted to chat to a listener. The first one told me that he did not deal with my issues and that after we had talked for a while and the second said: Something went wrong I am going to have a nap..... draw your own conclusions

July 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Improve active listening

I got a chance to practice my listening skills and feel like I've made great advances in my ability to. 7 cups trains listeners like me to be empathic, non judgemental and to not give advise but to try and understand a person fully. There are a lot of practice and training opportunities as well as real world practice here, where you can develop active listening as a skill.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

I'm a listener at 7Cup of tea and I want to say listening is not just a healer it's walking path towards togetherness!!!

I'm a listener at 7Cup of tea and I went in not fully understanding the purpose of what was required by me the post held. But the more I engaged with members is the more it came to me and brought fought and overwhelming feeling! Helping others just being there in the smallest way can surely impact in the biggest way! This site keeps a culture of togetherness and socialization that is earnest on building a asylum, positivity and mental stability to all it's members and listeners alike. I salute to the great effort and energy the 7Cup brings!!!

July 13, 2025
Unprompted review

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