I ordered several hundred dollars of frames and received this email several days later, but still haven't received a refund. Do not order from here - despite the site being up and running, it... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
I ordered several hundred dollars of frames and received this email several days later, but still haven't received a refund. Do not order from here - despite the site being up and running, it... See more
Company replied
I ordered $400.00+ worth of frames from them almost 2 months ago. I got confirmation of the order, but have never received the order itself. I have not been able to track it, and customer service does... See more
Company replied
I ordered 4 gold 8x12 frames from Vossington. They looked great when they came in, but the deep frame made it difficult to hang them. I used Ook 30 lb professional picture hangers and ended up having... See more
Company replied
A classy and nicely made frame, beautifully packed and shipped. Easy to install art. After hours of searching, by car and web, yours is an elegant, relatively economical solution for a 16 x 24” poster... See more
Company replied
Exclusive picture frames online.
United States
Replied to 100% of negative reviews
Typically takes over 1 month to reply
They sent me the wrong color frame. I received no response to multiple emails I sent to customer service over 5 days.

Reply from Vossington
This is the 2d time I ordered from Vossington and I am satisfied with the frames I ordered. They are light-weight, exactly as described online, and with plexiglass instead of glass that could shatter. The frames are designed well and packed very well for shipping.

Reply from Vossington
Thank you so much for the frames.Theybate the perfect addition to my home and excited to share.

Reply from Vossington
Frames arrived with plexiglas damaged. Heard back from Vossington promptly to address the issue.

Reply from Vossington
I found my newest favorite frames! I love how this thin frames fits into my traditional-style home. It’s made of lux materials too!

Reply from Vossington
All frames I have purchased are beautiful to behold. The green frame was questionable, but once I inserted my poetry piece, "Life With Nature, Hand in Hand", it popped. I can't take my eyes off of it!

Reply from Vossington
Frames arrived in a flash! Love the thin wood, so stunning—and the extra large sizes were perfect for my dining space.

Reply from Vossington
The frame I ordered and received is just what I wanted, and just as described. It arrived quickly and in perfect condition. Very satisfied.

Reply from Vossington
Frame arrived broken and no one will call me back about it.

Reply from Vossington
I bought the 11x14" Decorative Frame, White and it is so cheaply made for the price. Can find way better at Home Goods for a fraction of the price! It was also so hard to put together, I almost broke my finger.

Reply from Vossington
Frames are absolutely gorgeous and the perfect color. They came wrapped so well in shipping and quick! Love the new gallery wall - it makes such a huge statement!

Reply from Vossington

Reply from Vossington
The quality of the frame is what made us choose your brand - the backing, the securing clips, and the frame itself. We are very impressed.

Reply from Vossington
The product was high quality and made very well. Vossington's website was easy to navigate and portrayed all of their products perfectly so that I knew what to expect. Vossington as a brand was very easy to work with, and they provided assistance throughout every stage of the process.

Reply from Vossington
good quality, fast shipping, great customer service!

Reply from Vossington
I didn't like the style of frame I'd ordered when I put it with the photos I'm framing. I promptly ordered a style that will work and contacted customer service about making a return. Sophie was responsive, professional, and got my return authorization to me pronto! I've ordered frames from Vossington in the past and been similarly satisfied with both the high quality of the product and the superior service. Free returns are a big plus, too! I will definitely continue to buy my frames from Vossington!

Reply from Vossington
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