I found the “free shipping” claim misleading. Orders ship with Royal Mail, which then hands off to local postal services. These are often unreliable and much slower than premium couriers. Th... See more
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I have used vegetology products for some time now. They are always good quality and arrive promptly. My reason for writing this review is that I had a query recently about one of their products and I... See more
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I have been a customer of Vegetology for many years now and my experience has been great so far. Problems that have arisen (mainly at the customs after Brexit) were solved promptly and professionally.... See more
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I’ve been using these wonderful products for almost 2 years. I’ve followed a vegan diet since I was 11, I’m 48 now and in excellent health, but it’s hasn’t always been easy to find quality (and afford... See more
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Company details
- Vitamin and Supplements Store
- Fitness and Nutrition Service
- Health and Beauty Shop
- Nutritionist
- Wellness Center
About Vegetology
Written by the company
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Getting the nutritional balance right all of the time isn’t always easy, no matter what diet you choose to follow. We provide high quality, UK made supplements to support your body with the key nutrients it needs to thrive. It’s our passion to create incredible, unique nutritional formulations that supplement health in an eco-friendly, ethical , sustainable way. All our products are sustainably produced using plant-based supplements, making them suitable for Vegans and Vegetarians.
Contact info
Creation House, 50-72 Gauntley Street,, NG7 5HB, Nottingham, United Kingdom
- 0800 170 0184
- help@vegetology.com
- vegetology.com
4.0
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Verified
Reply from Vegetology
Hello,
Thank you so much for leaving a review, we really appreciate it! We are super happy that our products are working for you and so happy you are part of the Vegetology family.
Have a great day!
Customer Service Team
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Reply from Vegetology
Hello Lindsay,
Thank you so much for leaving a review, we really appreciate it! We are so happy you are part of the Vegetology family.
We look forward to seeing you again soon!
Customer Service Team
Verified
Great turnaround!
I am in Australia and this is the second time I have purchased o/s. I was concerned with how long I would have to wait but was pleasantly surprised how quickly my order arrived. Happy to keep buying from Vegetology for my vegan approved supplements.
August 17, 2023
Reply from Vegetology
Hello Kerry,
Thank you so much for leaving a review, we really appreciate it! We are super happy that our products are working for you and so happy you are part of the Vegetology family.
Have a great day!
Customer Service Team
Verified
Reply from Vegetology
Hi Roy,
We really appreciate your positive review! We look forward to seeing you again soon!
Customer Service Team
Verified
My subscription experience
My subscription was dispatched and arrived in my country swiftly. Unfortunately the customs office here ignored the sticker on the box stating that duty was paid and my package got held up. The Vegetology team resolved the issue with customs and my vitamins were delivered to my home. Wonderful customer service. The subscription service is easy to use and easily amended to current needs. Great website. Thank you.
July 16, 2023
Reply from Vegetology
Hello Jane,
Thank you for your wonderful review. We are so pleased to hear that you enjoy shopping with us, it’s great to have you as part of the Vegetology family.
Best wishes,
Customer Service Team
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serious and trustworth
Shipping is quick and products are great. I also appreciate the packaging, which is important for those who, like me, need to leave the bottles on display in order to remember to take the supplements daily.
July 17, 2023
Reply from Vegetology
Hello Angela,
Thank you for your kind words, they are so appreciated and we love hearing how our products have helped our customers.
Have a great day,
Customer Service Team
Verified
Good quality vegan omega 3 liquid-…
Good quality vegan omega 3 liquid- tastes good and reasonably priced. Delivered on time and with care every couple of months.
July 17, 2023
Reply from Vegetology
Hello Rachael,
Thank you for taking the time to leave us a review. We absolutely love hearing how our products are helping our lovely customers. We’re so pleased our Omega-3 liquid is working so well for you.
Have a great day!
Customer Service Team
Verified
my interactions with Vegetology…
my interactions with Vegetology purchases over the years have all been very good. purchasing was simple, and delivery from overseas quick.
July 17, 2023
Reply from Vegetology
Hello Remigijus,
Thank you for taking the time to review us! We really appreciate it. I am delighted to hear you have bought from us for several years. We are so glad you are part of the Vegetology family!
Thanks again,
Customer Service Team
Verified
Bundles
Bundles make it easy to choose, maybe more variety within the bundles?
Arrived nicely packed!
July 16, 2023
Reply from Vegetology
Hello Soraia,
Thank you so much for leaving a review. We are so pleased to hear that you are enjoying your products, it’s great to have you as part of the Vegetology family.
Best wishes,
Customer Service Team
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Managing menopause symptoms
This supplement has the key vitamins and minerals to help women cope with menopause symptoms. We should also add omega 3 which is also available in Vegetology.
July 16, 2023
Reply from Vegetology
Hi Lara,
Thank you so much for leaving a review, we really appreciate it! We are super happy that our Menopause supplement is working for you and so happy you are part of the Vegetology family.
Have a great day!
Customer Service Team
Verified
Reply from Vegetology
Hi Barbara,
We are really sorry to hear you had a reaction. We do not expect any interactions with our Menopause supplement. However, when on prescribed medication eg L-Thyroxine, as is the case for you, please always consult your Doctor before taking any supplements including natural ones like ours. Your Doctor can consider your individual status and medical history to advise accordingly.
Best wishes,
Customer Service Team
Been using them for years BEWARE
Been using them for years. The recent "sleep support" was a big fat nothing. I wrote a negative review to that effect. It never showed up. As indeed many others have said elsewhere.
I now suspect all they are is snake oil sales people cashing in on our vulnerability and abusing our trust. We wont be back. If they cheat on the reviews they willc heat on the truth and reality. BEWARE.
June 12, 2023
Unprompted review
Reply from Vegetology
Hi,
I'm sorry to hear that you haven't received your order yet. If you email help@vegetology.com with your order number our team will look into it for you and either refund you or get a replacement sent to you.
Have a great day,
Customer Service Team
Verified
Reply from Vegetology
Hello Ausra,
Thank you for taking time to leave a lovely review. We love hearing about how our supplements are making a difference to the lives of our wonderful customers. I'm delighted to hear that our Omega-3 is working so well for you.
Thanks again
Customer Service Team
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Reply from Vegetology
Hi Dolly,
Thank you so much for taking the time to review us. We really appreciate it! I'm delighted to hear you are enjoying your Vegetology supplements. It's great to have you in the Vegetology family.
Have a great day,
Customer Service Team
Verified
Offer unique health products for Vegan…
Offer unique health products for Vegan alternatives at a reasonable price! unheard of in the health supplement market.
The monthly mail order is also consistent. THANK YOU!
May 18, 2023
Reply from Vegetology
Hello Darlene,
Thank you for your lovely feedback. We're so happy to hear that you are enjoying your subscription and supplements. We are so glad you are in the Vegetology family.
Have a great day!
Customer Service Team
Verified
The package is broken
The package is broken. One glass bottle Vitashine broke on the way by royl mail.
I am very sad and angry when I picked up the package at the post office today. NEVER MORE
May 16, 2023
Reply from Vegetology
Hi Jitka,
I'm so sorry to hear that one of the Vit D3 bottles was broken! I appreciate how disappointing this is and not the experience we want for our wonderful customers. One of our team is contacting you so we can resolve this for you.
Have a great day,
Customer Service Team
Verified
It’s really refreshing to be able to…
It’s really refreshing to be able to order products that are entirely vegan, without having to scrawl through ingredients. Thanks very much
May 16, 2023
Reply from Vegetology
Hi,
Thank you so much for taking the time to review us. We really appreciate it! I'm delighted to hear you are enjoying your Vegetology supplements. It's great to have you in the Vegetology family.
Have a great day,
Customer Service Team
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A reliable company
A reliable company who always deliver on time. We take the vegan Opti 3 Omega 3 capsules regularly.
April 16, 2023
Reply from Vegetology
Hello Shirley,
Thank you for taking the time to leave us a review. Thank you for being such a loyal customer. We’re so pleased Omega-3 is working so well for you.
Have a great day!
Customer Service Team
Very bad customer service. Poorly functioning online ordering system.
Tried ordering 6 bottles of their Omega 3 capsules, paying with ApplePay on my macbook. Payment was confirmed on my iphone, but their website gave no indication that the order was placed or that the payment went through. I emailed them and only got an automated response that made me feel worse. It says that the mail service in England has been hacked! So now I have to keep an eye on my bank account! They have very limited customer service hours, so I couldn't contact them. They have no 800 number. No chat help. You can only contact them via email. This company is in England. I am in the U.S. They claim to sell to U.S. customers. If they want to sell to customers in other countries, they should have customer support for those countries. My experience with Vegetology has been very bad and has been very unnerving.
April 28, 2023
Unprompted review
Reply from Vegetology
Hi Ikelay
I know our Customer Service team has been in contact with you but I'm really sorry you are unhappy with our service. We are a UK company and manufacture all our products in the UK. Our automated e-mail is just to let you know we have received your query and to let you know once our team is back in the office we will get back to you. We need our beauty sleep so we don't answer through the night but you can call us at +44 (0) 800 1700184 during the day (UK time).
Have a great day,
Customer Service Team
Verified
I love the transparency of this company…
I love the transparency of this company and the fact that they publish the assays of the DHA and EPA for each batch of oil that they produce. I’ve been an overseas customer for 10+ years and my shipments always reach me quickly and in minimal packaging. I take a megadose of omega-3s and my HDL cholesterol values have improved dramatically. So much so that the risk factor from my overall elevated cholesterol is negligible.
March 17, 2023
Reply from Vegetology
Hello Susanne,
Thank you for taking the time to leave us a review. We absolutely love hearing how our products are helping our lovely customers. I'm delighted to hear that our Omega-3 is working so well for you.
Have a great day!
Customer Service Team
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