I found the “free shipping” claim misleading. Orders ship with Royal Mail, which then hands off to local postal services. These are often unreliable and much slower than premium couriers. Th... See more
Company replied
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I found the “free shipping” claim misleading. Orders ship with Royal Mail, which then hands off to local postal services. These are often unreliable and much slower than premium couriers. Th... See more
Company replied
I have used vegetology products for some time now. They are always good quality and arrive promptly. My reason for writing this review is that I had a query recently about one of their products and I... See more
Company replied
I have been a customer of Vegetology for many years now and my experience has been great so far. Problems that have arisen (mainly at the customs after Brexit) were solved promptly and professionally.... See more
Company replied
I’ve been using these wonderful products for almost 2 years. I’ve followed a vegan diet since I was 11, I’m 48 now and in excellent health, but it’s hasn’t always been easy to find quality (and afford... See more
Company replied
Written by the company
Creation House, 50-72 Gauntley Street,, NG7 5HB, Nottingham, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
Easy to order hopefully delivery won't take a,week
Reply from Vegetology
The products are high quality, at a very reasonable price.
The shipping process is perfect: fast, effective, no customs to be handled by the customer.
Reply from Vegetology
Great quality products and great customer service! I ran into some customs problem with my package, having to pay additional fees despite orders being taxes and duties pre-paid. Customer service was very quick to respond and reimburse the fee I had to pay for customs to release my package.
Reply from Vegetology
Always well-priced; great products; not 'in our face' too much re: emails, etc.; we feel good about purchasing from this company!
Reply from Vegetology
I mistakenly wrote the address incorrectly, so the package was returned to the sender. However, when I contacted the Vegetology team, they were very kind and sent me the package again at no additional cost to the correct address. I am very grateful for this! The unpleasant situation was resolved quickly, easily, and pleasantly. I sincerely thank you again and apologize for any inconvenience I may have caused.
Reply from Vegetology
Gave me a feeling of confidence that I could trust I was buying a good product.
Reply from Vegetology
Excellent product, very happy with purchasing from the UK to Australia, was quicker than I thought. Vitamin D is so easy to use and hardly any taste. Great customer service too. Highly recommend.
Reply from Vegetology
Reply from Vegetology
Reply from Vegetology
Something on the website wasn't clear. I had to go back and forth, remove the quantity then order another quantity. Something wasn't clear about the bundle. Aside from that, love the product and the speedy delivery.
Reply from Vegetology
Great service and fantastic products! I am from South Africa and when ever I travel to Europe I stock up on your vegan Omega!
Reply from Vegetology
Reply from Vegetology
Good quality product.Useful information on the website.Quick delivery.
Reply from Vegetology
the problem isn't that it took more than 2 weeks
the problem is that the post in Romania doesn"t deliver - you have to go yourself at a post office
wich when you go to work everyday - it's a problem
it should have come by courier
thank you anyway
paula
Reply from Vegetology
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