ValueLights Reviews 255

Bought ValueLights Pair Of Modern Brushed Chrome Bedside Touch Table Lamps With Grey Shades from the B&Q web site. Didn't see that I had to scroll right to the bottom of the page to get details and... See more

I purchased a modern Mother and child 2 way floor lamp, it arrived in a couple of days but unfortunately the main shadw was broken. I sent a message to inform the supplier of the problem and had a res... See more

I bought two extra-large lampshades from Value Lights which arrived when they said they would. They were packaged extremely well but upon opening I discovered one was faulty. I contacted the company a... See more

First order arrived late but both lamps were fab! Second order arrived very quickly but was covered in a strange chemical smelling substance so I darent turn it on in case it is flammable. Excellent c... See more

Recently used value lights for a number of light fittings. Service is excellent, very helpful, they reminded us that we would need bulbs and delivery was prompt. We are really pleased with the light... See more

Amazing customer service and support. At a stressful time Lily sorted out an issue we had and resolved it easily and quickly . Was so refreshing to get this type of service as I find this is not the c... See more

First time using ValueLights, and it won't be the last. The lamp I ordered is just what I wanted. Through my own stupidity, I had to deal with customer service, Lily could not have been more helpful... See more

Im rating 3 stars based solely on the difficulty in assembling...trying to hold the top and frame together and put screw in was a drama.... The lamp itself I would rate 5 stars.....decent height...... See more

Fantastic customer service. Great products fast delivery. Original item lost in transit - sent replacement next day delivery and was with me in 20hrs from my call (Thanks Lee)

I needed some help on a bulk buy so rang the customer support and spoke to Mike he basically did the whole process for me he was so helpful made the process 100% easier

Immediate response to communications. Very prompt delivery. There was a manufacturing fault in product, which is NO fault of ValueLights. I sent a photograph. Customer service sorted this out the sam... See more

Can’t fault them for the price. Yes you can buy better but you can also pay a lot more. I bought an uplighter light and for the price it’s beautiful again you can get better when up close but hey for... See more

Pleasantly surprised! Purchased a gorgeous light, it arrived pretty quickly and a few days before their latest estimate. We had built the entire light only to realise one last little leg wasn’t th... See more

Thoroughly pleased with the products, prices and customer service of Value Lights. I bought some similarly-priced lights from a well-known online retailer and was so disappointed that I did more re... See more

The order was for a pack of 2 lamps, they arrived quick but when tried out one didn't work. Value Lights sent another unit out immediately which did work fine. Very pleased with the swift resolution t... See more

I ordered 2 sets of 'Hollywood mirror style' lights, that had 5 globes each. One of the globes shattered as I was fixing it to the light bar (the globes came very well packed, so they were not damaged... See more

I have received a Tiffany type floor lamp from Value Lights, a part of LSE Group of companies. The light looks exceptionally good but there was an issue with a couple of things caused by producers pac... See more

I ordered the 'Amber' glass ceiling shade. I wanted to check the dispatch date and received an email response super fast so the customer service side is great. Tracking and delivery was also perfect.... See more

Used Value Lights since back when they were iconic lights. The light fittings are a great price. People always compliment us on them. And now, a new order for lamps has been lost by Evri, Value Ligh... See more

Probably one the best online shopping experiences! The free delivery was extremely quick, under 24 hours for the first parcel. The quality of what I have received is wonderful and just like pictu... See more

Great lights with fast delivery. When we had an issue with the lights, the one year warranty covered it. Value lights immediately responded to our query and offered replacement lights without issue... See more

Great company to deal with. I judge service when you have a problem. I ordered quite a bit of gear and 1 garden light was problematic. The service I received from Lily was second to none. The replace... See more

Love the lamp it’s just perfect. I did have a problem however there was a small dent in the base of the lamp when I unpacked it. I was a bit frustrated but decided to still set it up as the base would... See more

Order arrived in 3 days!!!!! Great communication within 24hrs of sending an email which was acted on straight away. Two wall lights came well packed and of great quality. Very good price too. Woul... See more

I am delighted with the table lamps I ordered. They were delivered quickly and exactly as described. There was an issue with one of the bulbs received, however this was resolved immediately. I will... See more

After communication with this company about ordereding some extra bits for my bubble lamp . The fantastic service I got from lily was outstanding well worth five stars . I didn't have to wait long f... See more

Great quality products. Customer service is fantastic - actually had an issue where my order wasn’t delivered. I emailed and got a response back almost immediately from a girl called Lily. She resolve... See more

We saw a similar light in Dunelm for a lot more money. Decided to try this site. The lamp is good quality. Arrived in good condition. Some issues with timing of delivery but this was raised with custo... See more

First time I’ve ordered from Value Lights and very happy with the overall experience. Nice quality, good value lights delivered quickly. One light did have a minor defect that prevented installati... See more

A good selection of lamps and very prompt service. Sadly, we had to return our purchase because the recommended bulbs did not give us enough light. The return was excellently handled with a prompt ref... See more

Superb quality tripod lamp for under £60. Had to contact customer service when only one part was delivered and they couldn’t have been more helpful and very friendly. Wouldn’t hesitate to recommend va... See more

I ordered two floor lamps and they arrived pretty much the next working day. Unfortunately one was damaged but the customer service responded very quickly and offered me a refund or replacement. I wen... See more

I purchased a tripod lamp which is absolutely beautiful however the shade was slightly damaged on arrival. I emailed customer services and within minutes had an email back from Siobhan, apologising an... See more

Updating my score to reflect the very efficient and excellent customer service I received following the problem below, which on reflection falls on the delivery company used rather than value lights... See more

I have bought a fabulous floor standing lamp from this company that I hadn't used before. The delivery was so fast and such a great price, it looks so much more expensive that what I paid for it. Ju... See more

Very happy with our tall light. Took about ten minutes to assemble after discovering we had to remove plastic protectors. Packaging was excellent. Lights looks modern and stylish.

I brought a Dulcy floor lamp which arrived promptly and was just as beautiful as the description on the website. The instruction to set up is easy to follow and the product is of a high standard.... See more

Ordered a floor lamp which arrived with the shade damaged... Emailed the company and a replacement was sent out the same day... Brilliant service, would use again... Think they need to work on the pac... See more

Easy to navigate the shop online. Great value on the perfect lights I wanted for my hallway. Email confirmation and expected delivery time constantly updated. Didn’t wait long at all, less than a... See more

Ordered a black tripod floor lamp. Then I came across the negative reviews, so was a bit worried. However, delivery time was good ordered on the Wednesday about 6PM and was delivered on the Saturday... See more

Excellent! Ordered a lampshade for the living room, 2 large steampunk lights for the dining room and kitchen and a beautiful lamp! Great quality and look way more expensive than they are. We paid £123... See more

very good company to deal with - ordered a cabinet ,needed to return it as too big. Arranged collection FOC, and price matched the replacement that I had seen for £15 cheaper on another site. great se... See more

Excellent - super duper fast delivery service. Item arrived in 3 days (including a bank holiday day) and absolutely love it - quality is great for fantastic prices. Very happy and have adored the rest... See more

Value lights have always been the best place to purchase bargain lamps and lights. I’ve had several over the years, and always arrived super early and the prices are amazing! Customer service is very... See more

It's always a bit of a gamble with some online companies because of the after sales care and what happens when things go wrong. This was a hassle free transaction with no issues. Quickly dispatched... See more

Quick response as sent a lantern back which was not to my liking to request refund. Emailed customer services to check status of this and they got back to me within the 1 hour and gave since proces... See more

I ordered a lamp many months ago for my new house that was not ready until many months later than planned. The item I received did not have all correct parts, I asked for a replacement and after a cou... See more

I have just spoken to a very pleasant young man in the customer service department at value lights his name is Lewis. The saga began when I purchased a product of their through Debenhams. Unfortunatel... See more

Fabulous customer service and deal with any issues immediately and the lamps I ordered were really lovely, all packaged well and dm very happy. Would definitely use again.