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Rated 1 out of 5 stars

They say the key is good for worldwide use. What they give you is an Indian key and instructions for a VPN. Even with the VPN, it does not redeem, because my account is a UK account and Microsoft know... See more

Rated 2 out of 5 stars

So for starters, their pricing is dishonest. Most stores list their final price, Gaming Dragons is not one of those, there's an unlisted transaction fee you'll only see when you go to checkout. O... See more

Rated 5 out of 5 stars

I am still waiting for delivery & a response from there customer service team it has been yet 53 hours since I ordered my game and not had anything. All payments are done, only a order details emai... See more

Rated 3 out of 5 stars

So after two promised hours still no purchased code. No answer from support, i feel cheated and will start procedure to get back my money. My fault because didnt read review first. EDIT:Code ar... See more

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Company details

  1. Gaming service Provider
  2. Hobby Store

Information provided by various external sources

Video games and software distribution since 2011


Contact info

2.5

Poor

TrustScore 2.5 out of 5

827 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Keys do not work, and it does not feel legal.

They say the key is good for worldwide use. What they give you is an Indian key and instructions for a VPN. Even with the VPN, it does not redeem, because my account is a UK account and Microsoft knows that. When you explain this to them, they start asking to remote in to your computer. I went to Paypal and got a refund instantly. Do not trust this company, they are not legitimate.

September 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Totally unserious

Totally unserious. They wanted me to sent in my ID etc even though they already took my money. Immediately filed a refund and PayPal gave me my money back in seconds.

November 25, 2024
Unprompted review
Rated 1 out of 5 stars

Unbelievable scam/WORST possible support

Made a big order for a few cd keys, the amount was above 80 euros.. The only thing that I got from this site was a "please wait" message, as my transaction was already submitted. I waited a while, but nothing. I checked my bank-app, and the payment was already completed, but keys nowhere to be found!

I contacted their support, explained the issue, provided them with a screenshot of the transaction, of a bank statement(!!) and any other info that they wanted me, and after a few back and forth, instead of manually granting me the keys or at least put the amount back in my account to do the order again (you know, just in case they dont want to lose money), they deny everything!! Suddenly not a single proof of mine is a reason for a refund! Unbelievable "support".

BIGGEST SCAM, STAY AWAY! I AM DISPUTING THIS, AND I WILL REPORT THEM ALSO!

October 26, 2024
Unprompted review
Rated 3 out of 5 stars

Key delivery was a little slow but it…

Key delivery was a little slow but it was sent to my email in the end, they handily linked a free VPN extension that took about 30 seconds to add to my browser and no further problems, key is redeemed. Not as bad as some people seem to make out here, made me anxious for nothing?...

July 12, 2024
Unprompted review
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Rated 2 out of 5 stars

Product not delivered, dishonest pricing

So for starters, their pricing is dishonest. Most stores list their final price, Gaming Dragons is not one of those, there's an unlisted transaction fee you'll only see when you go to checkout.

Ordered product, listed as in stock with their 5 minutes to 2 hours promise. Two hours later? Nothing. The following morning there's a Paypal email notifying me of a refund without a word of explanation.

The only reason I'm rating two star rather than one is that I didn't have to go chasing the refund myself like so many others apparently have.

December 1, 2023
Unprompted review
Rated 1 out of 5 stars

Ridiculous!

Ridiculous!! asking me copy of ID. Seriously???
maybe want may credit card details too? I did purchase a game £10 worth or a gun or don't know kind of secret stuff? What a heck??? Money was taken off my paypal send me a code!! What confirmation of my personal details would do??? Why this wasn't told me before I placed an order or before confirming purchase? Like the thing about VPN????

November 3, 2023
Unprompted review
Rated 1 out of 5 stars

I wanted to buy super mario party for…

I wanted to buy super mario party for the switch. the payment went very well. However, when I tried to activate the game on the Nintendo EStore, they tell me that the code has already been used.
So far I've asked for a refund but haven't heard back yet.

February 14, 2023
Unprompted review
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Rated 1 out of 5 stars

Changed the product title after sale

Sold a region-locked product that needed a TOS-breaking VPN to redeem, without clearly stating that this was the case on the product page, besides an incredibly vague note that "additional instructions for redeeming in your region" will follow, how does that make clear the use of a VPN will be needed? It doesn't - it's shady and the company knows full well it is.

Need evidence for such? After my complaint and dispute on PayPal they changed the name of the product to include "[VPN Activation]" and used it against me, forgetting that their order emails include the full title of the products purchased, where a mention of VPN is nowhere to be seen. Oops!

I was contemplating dropping the case as it's not worth my energy, but after seeing so many people here go through the same thing and then them emailing back to deny changing anything, that was the final straw - now it's about principle.

Give me my money back and stop deceiving customers to make your products seem more attractive. If it needs a VPN to redeem outside of a specific region, STATE THAT - don't drop vague hints and point to it as if you were being transparent.

Companies like yours need to disappear, there is no room for your deceptive business practices.

UPDATE: They continued to act like I'd missed obvious warnings (added after the sale) and made desperate threats to have my accounts banned and lawyers contacted, all to avoid admitting fault and doing the right thing.

The irony is if they'd just held their hands up and refunded me, that positive outcome could potentially have convinced me to return as a customer in future, here they lost their money and a return customer.

Because yes, PayPal obviously refunded me. This is a message to anyone else dealing with their bullying and harassment and thinking of dropping the case, DON'T. PayPal know a scammer when they see one and they will refund you, no questions asked.

February 5, 2023
Unprompted review
Rated 1 out of 5 stars

Well I ordered a game from this…

Well I ordered a game from this website, didn't get my key after a 3 hour wait. I tried to contact support but no response. I searched online since this was a new store and saw the bad reviews.

Luckily I bought the game through paypal and requested a refund which funny enough they immediately paid out.

After I got my refund I got an email from the website that I disrupted the payment and should contact them for support.

December 20, 2022
Unprompted review
Rated 1 out of 5 stars

Shocking service

Shocking service, avoid this company. I bought an XBox game from them and when they contacted me they tried to make me use a VPN to pretend to be in Argentina to claim it. Had to threaten them with Paypal and MS reports to get a refund.

EXTREMLY DISHONEST and condescending company to deal with, use one of the many good companies instead.

August 20, 2022
Unprompted review
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Rated 4 out of 5 stars

Es fiable

He adquirido 2 juegos hasta el momento y no tengo queja.
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I’ve purchased two games so far, no complaints.

May 8, 2021
Unprompted review
Rated 1 out of 5 stars

Didn't receive key

I bought The Legend of Zelda: Breath of the Wild Expansion Pass for Switch and the key was never sent to my email.

February 21, 2020
Unprompted review
Rated 5 out of 5 stars

Clean and clear

The moment i set an order for GTA 5 the key came to my email in a blink of an eye its amaziing!! Best service by far, hm hm this experience here surpassed the G2a experience i had, well done Gaming dragons :clap: :clap: :D

July 13, 2018
Unprompted review
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Rated 3 out of 5 stars

Technically you get what you pay for

Technically you get what you pay for, but the effort you have to put in is at best questionable.
I guess I can't really complain, since I got the key in the end, but I had to dispute the purchase via PayPal before getting any reaction.
I would not buy from them again, but it will probably work for you, just prepare for a long wait.

November 1, 2017
Unprompted review

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