Steve

This is a great company, the products are superb and they were delivered on time. If you need a high protein diet you can't fault this company to support you. Their Salt and vinegar high protein snacks are just sublime as well.

I ordered a PC game, Black and White 2 Battle of the Gods which needs an install code on the manual. Lo and behold the item was delivered without the manual and is therefore useless. I contacted CEX who, after 'looking into it' for many days, came back to me.

They basically said (even after photo evidence was supplied) that because the store said they sent a manual they can't accept a return or replacement request. This is OF COURSE illegal under UK law and I have now pointed this out to them and will be filing a written official complaint at both their head office in Watford and also reporting the matter to Trading Standards today.

Be VERY careful with CEX, they clearly either don't train their staff or don't check their trade ins at all and I have had many issues with this.

Shocking service, avoid this company. I bought an XBox game from them and when they contacted me they tried to make me use a VPN to pretend to be in Argentina to claim it. Had to threaten them with Paypal and MS reports to get a refund.

EXTREMLY DISHONEST and condescending company to deal with, use one of the many good companies instead.

Deea at 123-reg helped me with my domain issues quickly and professionally, I was totally satisfied with the process. Well done Deea

Great job fitting my awkward run flat tyre to my 535 BMW. Cant fault them.

Superb customer service from this company I always feel like they have my back!