Stewart Golf USA Reviews 888

I give the Vertex a solid 5 for performance, ease of handling and overall quality. I treated myself to an electric push cart (trolley) for my 70th birthday. Totally worth the money!! Marking down to a... See more

Love the follow mode however it's only good in open areas. If I use it merely down even a wide cart path it jitters off course. Also when I'm stearing with the remote downhill it doesn't have a sl... See more

I paid to have my remote and that was very successful. It’s working perfectly but I am curious to know what the actual problem was. They didn’t specify.

Ellie was great 5 stars but it took too many trys before I reached someone to help me so process is 5 stars. Had a problem with the electric box cable from box to battery on my XIX trolley. I used t... See more

Love the follow feature. However, the device has broken already, in the first few months. Ordering replacement parts/ service is a huge pain. Website is unfriendly. Replacement parts cannot be shi... See more

Upgraded from the XX Follow to the Q Carbon and the quality of material is a game changer. It also seems to have a more responsive remote and follow mode. It is obviously more compact for the trunk. I... See more

I appreciate the prompt service. In would like to see if possible some sort of mesh attachment that fits in the vee made by the upright so there would be a carrying place for small items. The insulate... See more

Fast shipping and easy install of all four wheels. I sure hated throwing the old ones away! Seems like y’all could refurbish with new tires as the wheels were in perfect condition. Love my trolley and... See more

Order came as expected. Have had the new cart out on my course 3 rounds. So far so good. My course is very hilly with many sections of cart path only. Cart handling is good. The only issue is th... See more

Support staff has been great for the 4 plus years I've owned my X10 Follow. It's a quality product. When parts are needed the shipments have been prompt. Really good company. Couldn't be happier about... See more

Great carts but even better customer service. Run don’t walk to one of your considering it.

I researched and asked fellow golfers about Stewart and a couple other electric cart competitors. I purchased the Q-Follow after my questions and watching fellow golfers carts. and am totally... See more

I got a Q follow recently. What works well is its battery time, charging convenience, compactness and remote functions. What could improve is its ability to follow without sudden movements and jerks.... See more

Saw your ads on Facebook, did some research, visited your website and others that reviewed. Took several days considering alternatives then placed an order. Not more than 10 minutes later I got an of... See more

Bought a VERTX but before I ever used it, decided to upgrade to a Q Follow. Used it for the first time today. It was AWESOME!!! You can't totally tune out your clubs, but it was so much more fun than... See more

Want to share my experience with Stewart Q Follow. Golf life is better than ever. I didn't realize how much I missed walking the course. I've dropped my HCP down from a 14 to an 8 and I believe it... See more

Product worked as intended. Shipping is a little annoying. I had to pay extra to have it held at a UPS store for me to pick up because it required me to sign for the item and I work away from home ve... See more

I ordered the refurbished Q Follow Black Carbon model with the 36 hole capacity battery. The unit arrived in perfect condition. I was able to successfully practice with the unit in my backyard (draw... See more

First round with my new Vertx "trolly" and I was impressed. My course (Garden of the Gods) in Colorado is very hilly and the cart handled it with ease. Very stable going up and down hills while main... See more

The Jerky steering either by remote or follow is a bit un-nerving especially on pavement. I cannot see my tires lasting more than a couple seasons. While weebles wobble and dont fall down, the same... See more

Ordered XIX wheel replacement kit. Received on time. New back wheels worked fine and easy install. Front wheels don’t fit. Watched video on installation but my axle diameter is a little to big and... See more

Had an issue with my Follow Q. Stewart Golf USA went above and beyond. They upgraded (at no charge) several items on my trolley while in repair. Even sent me a shipping box to send my trolley. Their s... See more

The battery operated buggy I purchased from Stewart is great! It has made walking the golf course a great experience. It handles good on all terrains. My course is rather hilly in several places. I ca... See more

I have had good experience with customer service and really enjoy my Q-Follow. I had been thinking of purchasing a Q-Follow for about 3 years and finally after various sale promotions did it. A great... See more

I’ve played three rounds with the Q Follow and it took a few holes the remember where the buttons were on the remote. I’ve enjoyed using it but my bag has fallen down and pulled over the cart twice. T... See more

It was really snappy on turns, follow mode didn't always work. Downhill seemed to have no breaks, concerned with rollback if uphill and stopped. It def feels premium from the base but as you... See more

Cart performs as advertised, I spent a lot of time researching electric carts before this purchase and Stewart Golf has exceeded my expectations. take aa round or two to get used to it, but it is well... See more

I originally posted an average review of my Stewart. Now, after 3 months of using it everyday, I love it! The key is to have a heavy golf bag. I load up my bag with waters and sand bottles and it b... See more

Disappointed that you don't deliver to PR and i have to order and ship myself from FL. But the service was quick and easy. Recieved promptly. Thank you

I would have given a 5 star rating except for one thing. Communications. The Houston operation seems to only respond to emails once a day. In some cases that's okay, but other times it only slows down... See more

I love my caddy, however they don’t ship to Hawaii. I understand not shipping the batteries, but non-batteries I’m willing to pay more, but the company refuses to mail to Hawaii probably because i... See more

**Update 1/25: Stewart responded admirably to my concerns and provided service to update the parts that had failed. True test of an organization/product is how they respond when there's an issue, an... See more

I have been using my Stewart Vertex nearly everyday for 2 weeks. I was not a big walker before I received the Vertex. I have found it is much easier to walk the course with the Vertex than pushing a... See more

I am very satisfied with the support and services I have received from Stewart Golf USA. Once we were able to get on the phone and discuss the problems with my cart and the options available to me we... See more

I communicated with Ellie and Nathan about the rear cover for my X10 and they were exceptionally helpful. They got me squared away and shipped the part out quickly. Amazing customer service!! Thank... See more

I had a problem with my battery and they replaced it within a week. Great service. Not sure what was wrong since the battery was only 1 year old. They were very prompt and I was happy with the service... See more

I've kept an eye on Stewart Golf for over 8 years. I play about 60 rounds a year, walk/carry/push. But now I'm slowing down in my 60s and there is no turning back. I'm a retired technologist havin... See more

Great communication and responsive. Had a piece of the upper arm of my Q-Follow break, resulting of me not being able to properly use the trolley. Emailed customer service and had the piece replaced w... See more

It is a responsible and trustworthy company. I resolved the problem quickly.

Love my new Q Follow. It almost feels like a real caddy on the course. It just doesn’t hand me the right club when at the ball. The only hiccup I have is on a rare occasion when I push the stop button... See more

The timeliness and specificity with which your advisors addressed my issue. Always extending themselves to make the process easier and quicker

This is the 2nd cart I’ve purchased, the first was a V7 in 2013 and I love it, really helped my game and my back! I love to walk and a mobile cart is the way to go. I just purchased a V10 and used it... See more

I had an issue with my remote on an older Stewart X9 Follow and reached out to Stewart Golf USA for assistance. customer service was excellent, responding promptly (both by email and follow up via pho... See more

Love the cart but I think for the price umbrella holder, accessory clips, etc. should have been included.

Other then a little difficulty contacting customer service( never answers the phone), very accommodating and helpful in resolving the issues that plagued the new unit.

The package was delivered in great condition.

Rick is great He just gets things handled fast with no nonsense

Everyone at Stewart were helpful and concerned with solving issue in a timely and comprehensive solution.

Great customer service: your timely communication couldn’t have been better.

Delivery was fast after ordering (4 days).