Great customer service
I had an issue with my remote on an older Stewart X9 Follow and reached out to Stewart Golf USA for assistance. customer service was excellent, responding promptly (both by email and follow up via phone) to my inquiries and quickly diagnosing and solving the problem. Truly excellent customer service. My only concern was the customer service department’s inability to leave a telephone number that would get the customer in touch directly with customer service rep who is handling the matter—rather, all calls must go through a central line where the customer must request a return call.
Reply from Stewart Golf USA
Thank you for leaving a review and sharing your experience. We’re so pleased to hear our customer service team was able to respond quickly and resolve the issue with your X9 Follow. It’s great to know their support made a real difference, and we’ll be here whenever you need us again.