Sofology - Hove Reviews 1,978

Great service so far. Ordered our new sofa and chair.
Vanessa was very thorough, making everything clear.

A huge thank you to Rich at Hove sofology. He was warm, informative and funny. A welcoming store with a great service.

The store as very well laid out; there is a very large range of sofas in many different styles, from traditional to modern, Scandi & mid century. Sofas also available in a wide range of colours fabrics, and sizes.
The staff were very professional, friendly, knowledgeable and helpful and i was very happy with my experience. I would highly recommend Sofology to anyone considering purchasing a new sofa.

Great service and not pushy we had time to think cheers

We were just happy with the way the staff helped us .Carl was so helpful and explained everything to us . The end result was that we only went to look but in the end we brought two sofas .

As soon as we entered the building we were welcomed. We were not pestered at all and had a good look around. We left to look at other places but returned to check on a sofa we liked. We left to have a think. We returned again and was greeted. We spoke to a young man each time who was brilliant. We chose two sofas and paid. Everything was so easy. A great experience.

Fantastic help with no pressure to buy

Rich was great and super knowledgeable and really helped us select the right sofa for us. Would definitely recommend! Also the sofas are all so comfy!

Helpful, polite, non pushy knowledgeable staff plus very nice sofas and chairs

Karl was great with information and not pushy at all.
Very pleasant experience, hence why we bought.

Drew very helpful and informative

Customer service

Drew was fantastic. Best service around.

Richard was very friendly knowledgeable. Made the experience of buying a sofa very easy

We are very pleased with the purchase of our new sofa. The quality and comfort are excellent, and it has been a great addition to our space. The service provided by the team was outstanding, in particular Richard, who was exceptionally professional, attentive, and helpful throughout the entire process. We truly appreciate his support and would highly recommend both the product and the company.

Vanessa was extremely helpful and helped us decide between 2 sofas both of which we liked. Our point of delivery is extremely challenging for the delivery of large items and she was very thorough in the checking of all dimensions so we could place the order with confidence. She was extremely pleasant to deal with.

James at Hove made the whole process very easy and was a pleasure to deal with. There was an extensive range of sofas in the shop giving us almost too much choice. James took the time to draw out what we were looking for, when we weren’t too sure ourselves, and made suggestions and offered considerations we hadn’t thought of and ultimately decided on the perfect sofa. All in all it very positive experience, both with James and the range at the Hove store.

James was incredibly helpful and patient. Friendly with a sense of humour and instantly made us feel relaxed which helped as I find choosing a sofa sometimes overwhelming. Fantastic salesman - nothing was rushed so we felt confident in our selection.
Fabric choice was a little restrictive and the complimentary cushions need to be enlarged.

Came to look at sofa’s
Didn’t have anything that suited us.
There was a reduced rug which I asked colleague if she could help. She was polite and helpful. Very slow system to make one purchase. Not the colleagues fault.
Not a great section of sofa choices. Went to DFS