United Kingdom
Review of Sofology
Came to look at sofa’s
Didn’t have anything that suited us.
There was a reduced rug which I asked colleague if she could help. She was polite and helpful. Very slow system to make one purchase. Not the colleagues fault.
Not a great section of sofa choices. Went to DFS
Reply from Sofology
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Review of DFS Furniture
Member of staff was helpful and made the experience of our purchase very easy explaining the process. All our questions were answered regarding the products.
Reply from DFS Furniture
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Review of Plumbworld
Really pleased with product and fast delivery. Would recommend
Review of Halifax
Absolutely awful so far!
We took this policy out approx 2 years ago (after being recommended by our mortgage advisor). We have never claimed on home insurance.
We had a leak in the bathroom caused by crack in the shower tray. My husband called the insurance and explained we had water come through the ceiling. He was told he had to log it on their system. And they would contact us. This was on the Monday, by Thursday we still hadn’t heard anything. I called the insurance company and I was immediately told I would have to pay excess, which we were fully aware of and that my insurance premium would probably go up next year. I was made to feel like I was causing a problem the colleague then told me that sanitary wear was not included. When we looked at the policy it clearly says it does. She told me I would need to organise a plumber to assess the situation and upload photos etc which we did and a quote.
Again we did this. Nobody contacted us. So I called the following Tuesday and spoke to a lady who was a little more helpful. She said the plumber needs to put it in writing why the tray broke! I explained he’s not a detective I don’t even know why it has cracked.
I explained I was surprised as an insurance company they didnt send someone out. She was surprised and apologised I hadn’t been offered this. She said she would log it and I would hear from a surveyor within 24 hours this was Tuesday it now Saturday.
The colleague also said she would raise this with the complaints team. All I’ve had is a text message!
Worst customer service ever!
Review of webuyanycar
Didn’t want the hassle of selling privately. The colleague explained the process well. Great service would definitely recommend. If you don’t want the stress of selling privately especially in the current circumstances.
