United Kingdom
Review of Sofology
A huge thank you to Rich at Hove sofology. He was warm, informative and funny. A welcoming store with a great service.
Reply from Sofology
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Review of AIT Home Delivery UK Ltd
Reply from AIT Home Delivery UK Ltd
Thank you for your feedback. We're genuinely sorry to hear that your experience did not meet your expectations, and we're committed to resolving your concerns. I can see that you have provided your order details. A member of our customer care team will reach out to you soon to discuss your complaint in detail and work towards a satisfactory resolution. Thank you for your patience!
Review of Wunderlabel
Easy to use, super fast delivery. Good quality. Been using this company for years.
Review of Dobell
Reply from Dobell
Hello valued customer,
Thanks for taking the time to leave your review and such positive words.
This review process is key in us continuously improving our Formalwear brand, so you can continue to have confidence in both our Services and Products.
We look forward to servicing your Formalwear needs again in the future and in the meantime if you need anything please don’t hesitate in getting in contact.
All the best
Dave Butcher
Customer Service & Operations Manager
Review of ASK Craft House
Review of The Fabric Guys
Review of Dobell
Always excellent. Speedy dispatch, unrivalled quality. Wouldn't go anywhere else!
Review of YuMOVE
I subscribed because I have two pugs with mobility problems. My oldest has arthritis and daily You Move is helping his mobility.
Review of britishsewingcentre.co.uk
I love my machine. It unfortunately had an immediate fault but it was taken away, repaired and returned within days.
Communication between departments needs improvement but you can't fault those prices.
Review of Kite Packaging
The boxes did not fold well and the logo was too big and obtrusive.
Reply from Kite Packaging
Hello Helen,
We are sorry to hear that you are disappointed with your recent order, and we would like to apologise for this.
Our Customer Services team has contacted you to discuss the issues you raise in your review. We would like to highlight that we do state on our website that our white postal boxes do have branding that can appear on the outside or inside of the boxes once folded. We do try to provide relevant product information and descriptions so that our customers can make informed decisions.
If you would like to, you can return any unopened and unused, full pack quantities of boxes back to us by following our returns process, details of which can be found on our website or our team have provided a link for you in the email correspondence.
If you require any assistance or would like to discuss this further, please contact our Customer Services team by emailing service@kitepackaging.co.uk or call 02476 420065, and select option 3.
Best wishes,
Kite Packaging
