SmartBuyGlasses Reviews 4,865

Speedy delivery and perfect product. I had an issue with the case that was delivered and they resolved it very quickly and promptly. Definitely my go to platform for buying glasses / sunglasses.

Original products, quick delivery, beat price and responsive and quick support! What else one would need!

I ordered some optical inserts and got exactly what I ordered and on exactly the day they said they would arrive. Well priced, well executed, perfectly done.

I had issues with a product I bought a while back. I contacted customer service who handled the situation very professionally. Reply was really fast and efficient - especially Romar from the serv... See more

Remember delivery time may be long, but from my experience the customer service was nice and helpful. 5 starts from me there. Website and shopping experience isn’t good. Unless it has been updated... See more

These new glasses of mine are excellent for driving, as they really help me see things and signs clearer on the long distance. But close up, they are not so good. So I can’t wear them walking on the s... See more

Great price and nice quality lenses. Decently fast shipping, although the package got picked for a routine check in Holland. One of the lenses is a bit loose though which I will probably need to get... See more

Great choice of sunglasses, good prices and fast delivery. Ordered multiple times and super happy about each purchase

Excellent service, even called me to double-check my prescription settings. Very pleased with the results

I purchased prescription glasses for all-day use and received excellent quality with very fast delivery to my apartment. I highly recommend this service.

- At the best prices. Also glasses that are hard to find elsewhere. Responsive customer service.

Great service, fast response, fast delivery! The glasses are good quality and fits perfectly.

Nice service... Replacement of broken glasses, and everything went smooth...

Nice and helpfull customer service, and I got my order how I wished it to be.

Fast reliable shipping , great product for the best price available.

Fast service, great products

Exceeded my expectations and it was on time.

Hi.i will be honest with you.there were a few issues regarding customs duty which made a lot of trouble for me and a whole lot of emails.but in the end customer care solved the ussue..so please make s... See more

This was my first experience with SmartBuyGlasses. Fast efficient service. Glasses are a perfect fit. I have a very small face and adult glasses DO NOT fit me properly. I have bought two other glasses... See more

I was quite impressed by the quality of the frame and the speed at which the lenses were added and the arrival. I live in Canada so that might be the reason. I'm yet to receive feedback from the optic... See more

I am absolutely inlove with my frames! They came within a week during COVID-19. It was efficient and my frames fitted perfectly and looked better than I could have expected. So happy and would definit... See more

I’ve ordered from smartbuyglasses 4 times now. 3 times from the USA and once from South Africa. The company is in Hong Kong and you will have to wait a few weeks. But the quality brand names and servi... See more

I've been ordering lenses from here for years. They are a bit slow sometimes on delivery because the products are from Shanghai, but their customer service is really polite and nice. Great service, bu... See more

Would rate it 5 stars if the delivery service was faster. I have already suggested to them to possibly change the courier. One thing is to wait two weeks for your original order but it gets worse when... See more

The only reason I didn't give 5 stars is that the domain from where I ordered the goods was a South African domain I. E. Where I live, and as it said the goods were in stock. So I expected a quicker t... See more

It worked fine, I got my glasses and they were exactly what I expected. It took about 2 weeks. The only negativ thing I have to say about it is that they could have updated the tracking link a bit bet... See more

When the item I wanted was no longer being made they gave me wonderful alternate choices at lower prices and many appologies. They are eager to help/please, and helpful every step of the way. I LOVE... See more

It took about 14 days before I got my glasses. When I ordered the glasses i thought it would take few days. If smartbuyglasses.dk just told me that it would take some time, it would be okay. Before I... See more

I was very happy that I could get exactly this model of Ray-Ban from Smartglasses since it's not to be found anywhere else on the internet in Europe or in stores in Denmark (too expensive to buy from... See more

I ordered my Ray Ban RB2132 New Wayfarer in the easter and got the glasses delivered two and a half week later. They even send me a cleaning kit with my glasses. Lovely company. The reason why they "o... See more

complained about not receiving glasses after 10 days, which was poor! Got contacted by smartbuyglasses right after and it seems they did their best to help me by complaining to the handling company.... See more

Dear Serviceteam at SmartBuyGlasses, Thank you very much we have received the sunglasses so everything is well here :O)) Even though we had to wait till after our summer holiday to get the glass... See more

Authentic, Legit. Cheaper than any other online store, I'm happy because i got a big discount than to buy in the mall plus free shipping and arrive earlier than expected. The virtual try on really hel... See more

I have ordered 2 pair of glasses from SmartBuyGlasses over the past 6 months and have been delighted with them. The service is superb, especially as you can track your order to your door. Will gladl... See more

Despite reading negative reviews I thought I'd give it a shot. I am from South Africa, shipment was quick and on time. Great communication. Glasses are really cool and work well for prescription at m... See more

Just excellent. Agreed to replace defective lenses 5 months after the warranty period expired. You won't get that anywhere else! I expected a massive haggle but instead Ronald addressed my concerns i... See more

My most recent purchase from Smartbuy was excellent. The manufacturing process achieved a quality result- flawless. I received my order in less than one week after placing it. Fantastic price - unbeat... See more

I can recommend this company, had doubts because I have progressive glasses and astigmatism, but ordered anyway. Glasses perfect, sight perfect, prescription accurate! So pleased. Unfortunately have t... See more

I ordered a nice pair of Kate Spade glasses, and my prescription was accurate. But, unfortunately, I decided to return them because they felt too heavy on my face. But the customer service was prompt,... See more

BEWARE taxes will be added once you recieve your glasses! (could be made more clear on their webpage!) Otherwise - glasses and delivery time was fine UPDATE: Got the tax refunded from SmartBuyGl... See more

The product is great, the price was great but I didn't know that I had to pay duty in the United Arab Emirates. The prices on the localized website smartbuyglasses.ae should include the custom duty.... See more

I ordered two packs of contact lenses. Today I received my order, but the one pack was missing. UPDATE: After contacting the customer service I received the other pack almost a week later.... See more

5-11 work days shipping (received on the 11th day), fine! Informed very well in the process (updated emails), Perfect!! Sunglasses are fine, excellent!!! I would have rated the company... See more

Large selction of design glasses which you won't find in any store and especially not at that price. Easy to order and fast delivery. I'll be back in 3-4 years for my next new glasses.

Very easy trading, fast delivery. Only trouble was I could not get through to anyone on the NZ phone number to correct delivery address. Loved the way sunnies could be tracked.

I ordered a pair of sunglasses because they said it would be dispatched the same day, but the day after the order track says it has been backordered and I would not get it until 1-4 weeks later. The... See more

The Delivery System was not good but everything else was great!

Got resolved! I purchased a pair of glasses from SmartBuyGlasses that broke shortly after normal use. Despite multiple attempts to contact them since early May, they have refused to assist... See more

I'm required to give a review after SmartBuyGlasses is not stopping to send me those reminder emails. So here it is.