Andrew

A swarm of contentless unhelpful responses when assistance is requested. Multiple staff with poor english and no initiative to review previous communication results in 6 different operators needing to understand the situation. Even with an email confirming refund approval from the hotel, they still manage to be unable to action refunds. Agoda used to be good, now it has gone down the toilet. WARNING: Both my credit cards were blocked by my bank for using them on the website. Such a fall from grace.

Our instructor Franck was excellent. We thoroughly enjoyed the course.

3 whole day email outages and I have just migrated to Office365. This company is plagued with problems and continuous outages. Do not go near them.

Just excellent. Agreed to replace defective lenses 5 months after the warranty period expired. You won't get that anywhere else!
I expected a massive haggle but instead Ronald addressed my concerns immediately and in a professional manner. Excellent!