Buyer beware!
I ordered a set of sunglasses from Ottica SM on the 26 of April 2025. After two weeks inquired as to where my sunglasses were. They didn’t reply and they don’t answer the phone. When they finally did answer it was to tell me the sunglasses would be in their hands in 2 to 4 days. After week I requested an update, no update. After I contacts their supplier to enquire how to contact them, I received an email saying that they would ship in 2 to 4 days. Six days later I got a rude email telling me I was disrespectful and they would refund me. The only way to get a response from these people is to email their supplier as well. Don’t waste your time, go elsewhere.
Update: They did refund me, but they wasted 3 weeks, were rude and the entire interaction caused me some stress. I would avoid them.
April 26, 2025
Unprompted review