I ordered the wrong level books for my boys so l contacted customer service team and they were extremely prompted with their reply, dealt with the refund instantly and guided me through to return the... See more
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Company details
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Shulph Ink carries the UK's best prices on hundreds of thousands of books. Browse our book store and start saving on books today.
Contact info
7 Bell Yard, WC2A 2JR, London, United Kingdom
- orders@shulph.com
- shulphink.com
Replied to 40% of negative reviews
Typically replies within 24 hours
Best customer service team
I ordered the wrong level books for my boys so l contacted customer service team and they were extremely prompted with their reply, dealt with the refund instantly and guided me through to return the item.
I was unable to exchange my item but l think it would have taken long anyway. I would buy from them again.
Quick delivery and product exactly as…
Quick delivery and product exactly as described.
Super efficient company …
Ordered the book which came in record time , well packed
Was Everything you expected
Good service provided was excellent and did also the delivery was perfect
First purchase
The delivery was fast. The cover of one of the books was slightly bent when I opened it.

Reply from Shulph Ink
Such an incredible and Beautiful Card…
Such an incredible and Beautiful Card Deck 🎶🌈❤️ Luminous
And Grounded … Herr is the Doul Inner Child Home (and I keep Doul ) because it is rebirthing 👑🌺❤️
Great service!
I picked up a copy of a graphic novel I was missing from ShulphInk.com, and am very pleased I did. My book arrived quickly, packaged with care, at a very reasonable price. It's comforting to know that there are still vendors out there who care about their customer experience and value repeat business. Highly recommended!
The shipping was easy to track and my…
The shipping was easy to track and my items arrived intact and without damage. Would order again in the future!
Product delivered was the one ordered…
Product delivered was the one ordered and within the time-scale indicated.
Pleasently surprised.
I was suspicious at first due to the extreamly low prices of the books and shipping. But i throw caution to the wind and tried it. And boy am i happy. I ordered 7 books and they arrived in perfect condition.
Great service!
No book no refund
I placed an order for the Sourdough Bible book. I was told they did not have enough in stock to complete my order . 5 weeks later still no refund . Do not use this company.

Reply from Shulph Ink
Shipping was on time as promised but
Shipping was on time as promised. Book came not in great shape. It had smalls rips in the corners
Item missing, refund, but no explanation.
The items from my order that arrived were as ordered, but one item was not included. I was later reimbursed for that item, with no details, and I had to try and hunt that item down elsewhere. I would have appreciated an explanation as to why that item, which appeared to be in stock, and my payment for it went through, why I did not recieve it. Probably wouldn't shop with this seller again.
The Phaidon book I was looking for, well priced
The Phaidon book I was looking for arrived safely in good time.
Shulph are THE best online bookstore
Shulph are THE best online bookstore. I will no longer order from anywhere else. Their customer service is exceptional - they’re fantastic at responding on their live chat, whenever I enquire about any new books they have uploaded them onto their site for me to purchase, following up with an email to their purchase link. Today they emailed to let me know they’d manage to source 1 copy of a book I’d enquired about that has been facing publishing delays and ordered this for me when there were some technical issues.
Their delivery is always super speedy, with their books packaged well and in pristine condition (unlike many other retailers!) and 9/10 their books are as cheap as I can find them. I love the fact they’ve now introduced a rewards programme to save money on books or get free delivery.
I look forward to continuing to purchase from Shulph regularly to keep my bookshelves stocked!!
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