Shulph Ink Reviews 187

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the promptness and efficiency of the delivery service. Consumers appreciate that their orders arrive on time and in excellent condition. People highlight the careful packaging, which ensures that items, especially books, are well-protected during transit. Many reviewers also commend the overall service provided. Customers find the ordering process easy and appreciate the competitive prices, including delivery charges. The selection of items, including books, notebooks, and calendars, is considered excellent. A lot of consumers would recommend this company and express their intention to make future purchases.

Based on these reviews

Rated 5 out of 5 stars
Verified

I ordered the wrong level books for my boys so l contacted customer service team and they were extremely prompted with their reply, dealt with the refund instantly and guided me through to return the... See more

Rated 5 out of 5 stars
Verified

I picked up a copy of a graphic novel I was missing from ShulphInk.com, and am very pleased I did. My book arrived quickly, packaged with care, at a very reasonable price. It's comforting to know that... See more

Rated 5 out of 5 stars
Verified

Such an incredible and Beautiful Card Deck 🎶🌈❤️ Luminous And Grounded … Herr is the Doul Inner Child Home (and I keep Doul ) because it is rebirthing 👑🌺❤️

Rated 5 out of 5 stars
Verified

Excellent swift service and my book of Crete along with maps and good local pointers to travelling around the island was exactly what I required. Little pointers on helpful language/Questions. Will... See more

Rated 3 out of 5 stars
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The items from my order that arrived were as ordered, but one item was not included. I was later reimbursed for that item, with no details, and I had to try and hunt that item down elsewhere. I would... See more

Rated 5 out of 5 stars
Verified

Shulph are THE best online bookstore. I will no longer order from anywhere else. Their customer service is exceptional - they’re fantastic at responding on their live chat, whenever I enquire about... See more

Rated 5 out of 5 stars
Verified

All the books came in excellent to perfect condition! Even the books coming later than expected was not an issue considering the people at customer service were so helpful and how affordable the boo... See more

Rated 5 out of 5 stars
Verified

Great shopping experience. Some items in my order were cheaper than elsewhere, my order was well-packaged, shipping was free, and it was delivered the next day. I would definitely buy from them again... See more

Rated 5 out of 5 stars
Verified

Excellent choice of books, notebooks and calendars at a great price. Excellent customer service and speedy delivery. This was my second order and it won't be my last! Thank you.😊

Rated 5 out of 5 stars
Verified

First time I have used this company, but won’t be the last… speedy response and efficient, great communication and the calendars arrived in a strong cardboard envelope so they were well protected and... See more

Rated 5 out of 5 stars
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I was suspicious at first due to the extreamly low prices of the books and shipping. But i throw caution to the wind and tried it. And boy am i happy. I ordered 7 books and they arrived in perfect con... See more

Rated 5 out of 5 stars
Verified

The shipping was easy to track and my items arrived intact and without damage. Would order again in the future!

Rated 5 out of 5 stars
Verified

Shulphink were cost-effective, providing a top quality product at an affordable price. They were professional, efficient and reliable. The product arrived on time with due notifications. Many thanks... See more

Rated 5 out of 5 stars
Verified

Excellent service from easy ordering process to safe packaging for delivery ensuring books in pristine condition for gifting. Will definitely use Shulph Ink in the future and a treat to give support t... See more

Rated 5 out of 5 stars
Verified

Good prices. Quick delivery and a huge selection of books. Will be purchasing from you again.

Rated 5 out of 5 stars
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Great price for the book that I was looking for and it arrived two days after I ordered it. I'll definitely be ordering from you again. Great service. Thanks.

Rated 4 out of 5 stars
Verified

My purchase arrived in good order. The mail was quite slow - 17 days, and quite expensive - $30, but that's life these days.

Rated 5 out of 5 stars
Verified

Delivered on time, item in perfect condition and at a great price. Would order again.

Rated 5 out of 5 stars
Verified

I received academic books that I was not sure I will be able to order online

Rated 5 out of 5 stars
Verified

Bought F1 book for my sons birthday. Great price, quick delivery. Perfect thanks.

Rated 4 out of 5 stars
Verified

Product delivered was the one ordered and within the time-scale indicated.

Rated 4 out of 5 stars
Verified

The delivery was fast. The cover of one of the books was slightly bent when I opened it.

Company replied

Rated 4 out of 5 stars
Verified

Excellent book in good condition. It was shipped promptly. Not much ch else to say! Thank you

Rated 4 out of 5 stars
Verified

Shipping was on time as promised. Book came not in great shape. It had smalls rips in the corners

Rated 5 out of 5 stars
Verified

The Phaidon book I was looking for arrived safely in good time.

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Company details

  1. Book Store

Written by the company

Shulph Ink carries the UK's best prices on hundreds of thousands of books. Browse our book store and start saving on books today.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

187 reviews

5-star
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Replied to 40% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Best customer service team

I ordered the wrong level books for my boys so l contacted customer service team and they were extremely prompted with their reply, dealt with the refund instantly and guided me through to return the item.
I was unable to exchange my item but l think it would have taken long anyway. I would buy from them again.

September 29, 2025
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Rated 4 out of 5 stars
Verified

First purchase

The delivery was fast. The cover of one of the books was slightly bent when I opened it.

September 6, 2025
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Reply from Shulph Ink

Hi Joseph. Thank you for choosing Shulph Ink and for taking the time to share your experience with us. We’re really pleased to hear your books arrived quickly, but we’re very sorry that one of them wasn’t in perfect condition. We take care with our packaging and it’s disappointing to know we didn’t meet our usual standards this time. Please accept our apologies. Your feedback will help us do better.

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Rated 5 out of 5 stars
Verified

Great service!

I picked up a copy of a graphic novel I was missing from ShulphInk.com, and am very pleased I did. My book arrived quickly, packaged with care, at a very reasonable price. It's comforting to know that there are still vendors out there who care about their customer experience and value repeat business. Highly recommended!

June 30, 2025
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Rated 5 out of 5 stars
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Pleasently surprised.

I was suspicious at first due to the extreamly low prices of the books and shipping. But i throw caution to the wind and tried it. And boy am i happy. I ordered 7 books and they arrived in perfect condition.

December 19, 2024
Unprompted review
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Rated 1 out of 5 stars

No book no refund

I placed an order for the Sourdough Bible book. I was told they did not have enough in stock to complete my order . 5 weeks later still no refund . Do not use this company.

May 1, 2025
Unprompted review
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Reply from Shulph Ink

Hello Irene. As discussed with our customer support team, we issued you a full refund since May 6, 2025, and this will have reflected in your statement by now. We are a honest and reputable bookseller and apologise for any inconvenience we have caused you. Please check with your bank as discussed and ensure you’re looking at the statement for the card you ordered from. Sometimes customers look at the wrong statement and can blame us for this. In any case we apologise for the inconvenience. When you find the refund, can you please be so kind to update your review by clarifying if the refund was actually issued when we said? Thanks.

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Rated 3 out of 5 stars
Verified

Item missing, refund, but no explanation.

The items from my order that arrived were as ordered, but one item was not included. I was later reimbursed for that item, with no details, and I had to try and hunt that item down elsewhere. I would have appreciated an explanation as to why that item, which appeared to be in stock, and my payment for it went through, why I did not recieve it. Probably wouldn't shop with this seller again.

April 21, 2025
Rated 5 out of 5 stars
Verified

Shulph are THE best online bookstore

Shulph are THE best online bookstore. I will no longer order from anywhere else. Their customer service is exceptional - they’re fantastic at responding on their live chat, whenever I enquire about any new books they have uploaded them onto their site for me to purchase, following up with an email to their purchase link. Today they emailed to let me know they’d manage to source 1 copy of a book I’d enquired about that has been facing publishing delays and ordered this for me when there were some technical issues.
Their delivery is always super speedy, with their books packaged well and in pristine condition (unlike many other retailers!) and 9/10 their books are as cheap as I can find them. I love the fact they’ve now introduced a rewards programme to save money on books or get free delivery.
I look forward to continuing to purchase from Shulph regularly to keep my bookshelves stocked!!

April 2, 2025

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