Have being client for over 5 year.i am using Delanclip fusion and Ps eye camera.i swamped Ps eye camera for a Delancam1 and I must say it was a grate decision.Delancam1 works wery well if you have lo... See more
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Company details
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Delan Engineering Ltd is a UK-based company founded in 2013 by passionate PC gamers and real-world aviation enthusiasts. We specialize in making affordable, high-quality head tracking devices for PC gaming. Our main brand, Delanclip, helps gamers control in-game camera views using natural head movement instead of a mouse or joystick. It’s all about immersion and freedom. Our devices work with many games like Microsoft Flight Simulator, DCS, Elite Dangerous, Farming Simulator, Euro and American Truck Simulator, ARMA, racing games and more. We offer both wireless and wired options: Delanclip Fusion Pro is our premium wireless solution, and Delanclip Gamer Pro is the wired version for those who want precision without worrying about charging. We also make our own custom camera, DelanCam1, which supports both point tracking and face tracking with swappable lenses. Everything is plug and play, Windows and Linux compatible, and easy to set up. Our products are made in the UK with care, tested by real gamers, and backed by responsive customer support. If you want a better, more immersive gaming experience with smooth and natural control, Delanclip is the way to go.
Contact info
Delan Engineering Ltd, LE2 9HX, Leicester, United Kingdom
- support@delanclip.com
- delanclip.com
Replied to 100% of negative reviews
Typically replies within 24 hours
Great company and an excellent product!
I'm very, very happy with my purchase of Delanclip! The Delanclip itself works flawlessly and is very easy to set up and start using
(follow the installation instructions and it's almost plug and play).
I wanted to use it with Wings Over Flanders Fields, and it work absolutely perfect with this sim!
I did have an issue though. My first Delanclip suddenly stopped working for no apparent reason. After reaching out to support and documenting the failure (by video),
the issue was quickly resolved and a replacement were sent to me immediately. Excellent customer support!
I've used my second Delanclip Fusion for over a month now, and have had no issues at all.
I'm thoroughly satisfied with the product and the service from the company.
I have to share my incredible…
I have to share my incredible experience with Delanclip! From the start, their support was exceptional, attentive and always willing to help. As for the Fusion Pro product, it exceeded all my expectations. The quality, design, and functionality are outstanding, making a huge difference in my daily gamming. I highly recommend it to anyone looking for innovation and top-notch support!
Awesome new addition to my flight…
Awesome new addition to my flight setup. Easy to get going and calibrate. Total game changer.
Have being client for over 5 year.i am…
Have being client for over 5 year.i am using Delanclip fusion and Ps eye camera.i swamped Ps eye camera for a Delancam1 and I must say it was a grate decision.Delancam1 works wery well if you have longer distance between screen and tracker.I have 42 inc curved monitor and my cockpit is about 1.5 meter away from screen Delancam1 with fusion is still wery accurate.
Great Customer Service
We had a bit of a miscommunication on delivery address, but the staff were really understanding and helpful, got it all sorted out really easily.
Delanclip Fusion Pro
Great product and support – Tom responds to emails within minutes. The tracker itself requires some adjustments in OpenTrack and you have to find a balance between responsiveness and smoothness but once you manage to customize the settings the product is excellent. I recommend it to everyone!
Best IR tracker hands down
Best IR tracker hands down — smooth in DCS & BMS, simple to set up, amazing support!
ross-impress
I got Delanclip wireless together with…
I got Delanclip wireless together with headstrap, and it just works, finally i can enjoy true sim experience. Delivery was fast to 7-10 days from UK tl Serbia. Customer support is awesome, they informed me of everything and were very polite...
Amazing!!!
I recently purchased the delanclip fusion pro, it is absolutely amazing, especially for the price. Very precise head tracking simple and easy to set up and the customer service from Tomasz is excellent. I was worried my delanclip wasn't charging properly, dropped them an email and Tomasz replied within 3 hours and on a Sunday! After their guidance I found out the charging was just used error on my end. A 5 star experience all round, definitely worth your money. And local to me which is a bonus!
Great customer support
Great customer support. I ordered the Fusion clip and some accessories and the shipping company managed to botch the delivery (basically they said I refused the delivery). Thanks to Tom, who asked me if I actually refused the package, I was able to retrieve the package before the delivery company tried to return it back to sender. I am now a happy owner of the Fusion clip and it is great!
Great Products Realistic Pricing and Platinum Support and Service
In my retirement years I took up Flight Simulation and have spent many hours doing this. Although enjoyable I craved a bit more immersion in the game. I tried VR a couple of years ago and although I did like the immersion I found the drop in graphic quality frustrating and therefore it wasn’t my goto thing when using the simulator. A couple of months ago I came across some articles and video’s of the Delanclip Fusion which looked pretty good so I bought one and gave it a go. It works really well with my X-Plane 12 app and I feel it is much more natural to look in the direction of a panel and being able to see it without having to go to a pre-created static view. It is now my goto thing whenever I’m in the simulator. As good as this product is I must give a shout out for their service and support as they certainly do go the extra mile. While not being difficult to set up I did struggle somewhat with the alignment and settings due to my lack of knowledge of what the alignment process was actually doing. Thomas worked with me to simplify the process with patience and understanding.
Magnetic Charging Cable Issue
I had an issue with the magnetic charging cable.
Emailed support and within an hour had a response with troubleshooting steps and very quick responses throughout the process! Easy to follow troubleshooting guide and a came to a resolution pretty quickly!
Tomasz was amazing throughout!
Easy to use
Easy to order, easy to install and above all really easy to use, highly recommend.
Surprise Surprise
To be honest Delanclip was not my first choice. I am beyond thankful that I ended up with Fusion pro. Absolutely love it!
Brilliant products, brilliant help and advice and to me most importantly brilliant customer service.
Tom, his team and their various products are brilliant. They work fantastically well and all the effort in his guides, help and most importantly his customer service is amazing. I would fully recommend using DelanClip products over the more expensive Track IR and other versions.
Fast and Helpful Customer Service
This is a comment on Delanclip's customer service rather than the actual product, as unfortunately there was a faulty lead which prevented it from working. However, I emailed technical support, and Tomasz (the company founder) emailed back within a couple of hours. He talked me through a couple of tings to try, but when it became clear the product would need to be returned for inspection, he arranged this immediately. Having checked the returned product and found it faulty, a new one is already on its way out to me. Outstanding communication throughout, and a quick turnaround both on the initial order, and on a return and replacement. This definitely inspires confidence, and I look forward to using the replacement Delanclip when it arrives!
I bought my "Starter Set" in 2018
I bought my "Starter Set" in 2018 and have never enjoyed flying more than I do now. I can't fly without using the DelanClip.I have over 7,000hrs in MSFS and just over 2,000 in DCS World.
It truly is wonderful tipping your head to see that wonderful sunset or the grass strip your trying to find as your running low over the MSFS2024 earth.
Thank you DelanClip for all the fun you have given me.
Quick delivery to the States
Quick delivery to the States. I got this to replace my lost Delan clip which I bought many years ago. This new updated clip is so much easier to set up and works flawlessly.
Second unit purchased from Delanclip
Second unit purchased from Delanclip. This time the Fusion wireless LED unit. No morere more cables to deal with that you can run over with your chair. Or worse, run over the USB plug so you then have to bend it back. Tomasz was helpful in getting the thing working. I was using it on a trackIR camera. Cycle through the app a few times. Most likely to get your camera adjusted to the new frequency range of the new infra red LED. It is a guess but after a restart of the application the camera picked up the LED's unlike the first time.
Exceeds expectations
I've been using free face tracking for a while but this is a game changer! Worth every penny, awesome product.
Tom's customer support is also great.
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