Delan Engineering Ltd Reviews 303

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the product's quality and performance, noting its solid construction and ease of setup. Many consumers have highlighted that the device significantly enhances their gaming experience across various simulation games, providing a more immersive and natural feel. People also appreciate the clear instructions and readily available resources for initial setup. Consumers consistently praise the company's delivery service and responsiveness. The customer service team is frequently mentioned for its helpfulness, quick responses, and willingness to resolve issues efficiently. The reasonable price point and overall user experience also contribute to the positive sentiment, making it a highly recommended choice for those seeking affordable and reliable IR tracking solutions.

Based on these reviews

Rated 5 out of 5 stars

Have being client for over 5 year.i am using Delanclip fusion and Ps eye camera.i swamped Ps eye camera for a Delancam1 and I must say it was a grate decision.Delancam1 works wery well if you have lo... See more

Rated 5 out of 5 stars

I recently purchased the delanclip fusion pro, it is absolutely amazing, especially for the price. Very precise head tracking simple and easy to set up and the customer service from Tomasz is excellen... See more

Rated 5 out of 5 stars

I got Delanclip wireless together with headstrap, and it just works, finally i can enjoy true sim experience. Delivery was fast to 7-10 days from UK tl Serbia. Customer support is awesome, they inform... See more

Rated 5 out of 5 stars

I had an issue with the magnetic charging cable. Emailed support and within an hour had a response with troubleshooting steps and very quick responses throughout the process! Easy to follow trouble... See more

Rated 5 out of 5 stars

Extremely timely shipping, great product, minor 3D printing defects. Purely cosmetic and nothing performance degrading. Using Fusion with TrackIR camera and have the smoothest head tracking experience... See more

Rated 5 out of 5 stars

Used another well-known tracking system for yeats with FSX later FSX Steam. Couldn't find the camera after a recent move so thought I would just buy another. High price made look for an alternative. D... See more

Company replied

Rated 5 out of 5 stars

Great customer support. I ordered the Fusion clip and some accessories and the shipping company managed to botch the delivery (basically they said I refused the delivery). Thanks to Tom, who asked me... See more

Rated 5 out of 5 stars

i own the Delanclip Fusion Pro setup with the Delanclip head strap and Delanclip Fusion Swivel mount. this head tracker is by far the best of the bunch that i own ( Tobii 5, Tracker 5 with hat clip an... See more

Company replied

Rated 5 out of 5 stars

I bought the Delanclip fusion and Delancam and I’m really impressed with the results. I play DCS from a long distance in my front room so was after something that could extend my range to 2.5 metres... See more

Rated 5 out of 5 stars

I bought a Delan fusion several years ago, and the camera finally gave up the ghost. During those years I had a few correctable issues and Tom was great at giving me personal advice to correct the pro... See more

Company replied

Rated 5 out of 5 stars

I bought my "Starter Set" in 2018 and have never enjoyed flying more than I do now. I can't fly without using the DelanClip.I have over 7,000hrs in MSFS and just over 2,000 in DCS World. It truly is... See more

Rated 5 out of 5 stars

Tom, his team and their various products are brilliant. They work fantastically well and all the effort in his guides, help and most importantly his customer service is amazing. I would fully recommen... See more

Rated 5 out of 5 stars
Verified

Delivery in a few days (from UK to FR). Quality is good (3D printing), everything works fine. Works immediatly out of the box, but some explanation on how to fine tune Opentrack could be useful.... See more

Company replied

Rated 5 out of 5 stars
Verified

Great product, easy to follow instructions. Setup a little finicky, but it's a trial and error kind of process to find the perfect setup for your own preference. Update to reply: I'm OK with di... See more

Company replied

Rated 5 out of 5 stars
Verified

I'm very happy with my interactions with DelanClip. I bought my first IR head tracking piece a few years back. It did develop a fault within a year, so I contacted the support email address, shipped... See more

Company replied

Rated 4 out of 5 stars
Verified

It was fine. I only bought this one because my previous one stopped charging. I am now on my third tracker from declan. The product overall is good. The cost of the international shipping is a bit exo... See more

Company replied

Rated 5 out of 5 stars
Verified

Great customer service. Also before buying delanclip, I've borrowed friends track ir5 kit, and delanclip is quite a step up from ir5, better range of motion (max angle of head) and easy tweaking via o... See more

Company replied

Rated 3 out of 5 stars
Verified

I am overall satisfied with the device, but the camera mount is just awful. For the price you are asking, it should be a mount with rubbered base that sits firmly in place once put. Yet it just sits... See more

Company replied

Rated 5 out of 5 stars

In my retirement years I took up Flight Simulation and have spent many hours doing this. Although enjoyable I craved a bit more immersion in the game. I tried VR a couple of years ago and although I d... See more

Rated 5 out of 5 stars
Verified

Tried this company because I didnt want to pay a lot more for a TrackIR and the tracker I got works amazing and has a nice sleek design and easy to setup. I had an issue with it charging (was my fault... See more

Company replied

Rated 5 out of 5 stars

First and foremost, support with Delan is superb. I was getting almost instant replies to any queries I had. For anyone in the same boat, this is a perfect alternative compared to the track clip... See more

Company replied

Rated 5 out of 5 stars
Verified

Amazing product and great communication! I was contacted before the shipment took place so we can verify the details. In terms of setup of the device it was really easy by following the guide on the w... See more

Company replied

Rated 4 out of 5 stars
Verified

Great product, however the provided "hook and loop" pads don't properly bond to the metal of the Delanclip Gamer Pro. Even when the pads are attached to the metal of the Delanclip, the small con... See more

Company replied

Rated 5 out of 5 stars

Just ordered a replacement for my trusty Delanclip that I originally ordered in 2019. After extensive use on DCS and FSX/FS2020 and outlasting a few sets of headphones. Very happy with the pro... See more

Company replied

Rated 5 out of 5 stars
Verified

Fantastic product with the proper tuning for each axis/setting. There are good examples you can replicate to get you started. Once operational the product performs well and really adds to my overall... See more

Company replied

Rated 5 out of 5 stars
Verified

Very well made, I got it for playing war thunder and it works phenomenally. I had originally had concerns about accuracy, but after having used it, I can say that it works extremely well and accuratel... See more

Company replied

Rated 5 out of 5 stars
Verified

The product is great. It uses 3d printed parts with a carbon fibre build plate texture which I love. Performance is great and the guides on the website are very easy to follow. The LEDs used are the c... See more

Company replied

Rated 5 out of 5 stars
Verified

The material is of good quality and looks pretty solid. The velcro tended to come unstuck at first. I think you need to let the glue set before you start using it. The explanations on the website a... See more

Company replied

Rated 5 out of 5 stars

Customer support is incredible, super fast replies, super friendly and super helpful. The clips are amazing for their price, best on the market in terms of setup, price and quality. Absolutely deserve... See more

Company replied

Rated 5 out of 5 stars

The product is really great and provides such a natural and fluid experience. I should've gotten this so much longer ago! Their customer support is also really really good! Since I had an issue with t... See more

Company replied

Rated 4 out of 5 stars
Verified

The delanclip is more accurate on the movement than the trackhat - the movements are more positive and for me personally the set-up was better. So far with DCS it has been working well and as it is m... See more

Company replied

Rated 5 out of 5 stars

Second unit purchased from Delanclip. This time the Fusion wireless LED unit. No morere more cables to deal with that you can run over with your chair. Or worse, run over the USB plug so you then have... See more

Rated 5 out of 5 stars

This product is great and works flawlessly... But moreover, this company is thrustworthy! I had a really stupid misshap with my Delanclip (more of my handling the product I must say). I explained... See more

Rated 5 out of 5 stars

Awesome new addition to my flight setup. Easy to get going and calibrate. Total game changer.

Rated 5 out of 5 stars

This is a comment on Delanclip's customer service rather than the actual product, as unfortunately there was a faulty lead which prevented it from working. However, I emailed technical support, and To... See more

Rated 3 out of 5 stars
Verified

Tracking itself is solid and the velcro holds tight, but the adhesive doesn’t. I’ve had to resort to zip-tying the clip to my headset every session, which works but is annoying when you don’t have... See more

Company replied

Rated 5 out of 5 stars

I bought the delan camera, and it works sooo great. I had to force my eyetoy ps2 to retire because I switched to W11, and even if I loved it, I did not regret to buy this one! no wierd driver, no co... See more

Rated 5 out of 5 stars

Bought a product from them in 2023, they shipped fairly quickly considering it was shipped from the UK to the Czech Republic. Today I needed help and their support is amazing, very helpful and respond... See more

Company replied

Rated 5 out of 5 stars

To be honest Delanclip was not my first choice. I am beyond thankful that I ended up with Fusion pro. Absolutely love it!

Rated 5 out of 5 stars

We had a bit of a miscommunication on delivery address, but the staff were really understanding and helpful, got it all sorted out really easily.

Rated 5 out of 5 stars

Great product and support – Tom responds to emails within minutes. The tracker itself requires some adjustments in OpenTrack and you have to find a balance between responsiveness and smoothness but on... See more

Rated 5 out of 5 stars

I'm very, very happy with my purchase of Delanclip! The Delanclip itself works flawlessly and is very easy to set up and start using (follow the installation instructions and it's almost plug... See more

Rated 5 out of 5 stars

I have to share my incredible experience with Delanclip! From the start, their support was exceptional, attentive and always willing to help. As for the Fusion Pro product, it exceeded all my expect... See more

Rated 5 out of 5 stars

Best IR tracker hands down — smooth in DCS & BMS, simple to set up, amazing support! ross-impress

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Company details

  1. Computer Accessories Store

Written by the company

Delan Engineering Ltd is a UK-based company founded in 2013 by passionate PC gamers and real-world aviation enthusiasts. We specialize in making affordable, high-quality head tracking devices for PC gaming. Our main brand, Delanclip, helps gamers control in-game camera views using natural head movement instead of a mouse or joystick. It’s all about immersion and freedom. Our devices work with many games like Microsoft Flight Simulator, DCS, Elite Dangerous, Farming Simulator, Euro and American Truck Simulator, ARMA, racing games and more. We offer both wireless and wired options: Delanclip Fusion Pro is our premium wireless solution, and Delanclip Gamer Pro is the wired version for those who want precision without worrying about charging. We also make our own custom camera, DelanCam1, which supports both point tracking and face tracking with swappable lenses. Everything is plug and play, Windows and Linux compatible, and easy to set up. Our products are made in the UK with care, tested by real gamers, and backed by responsive customer support. If you want a better, more immersive gaming experience with smooth and natural control, Delanclip is the way to go.


Contact info

4.8

Excellent

TrustScore 5 out of 5

303 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Great company and an excellent product!

I'm very, very happy with my purchase of Delanclip! The Delanclip itself works flawlessly and is very easy to set up and start using
(follow the installation instructions and it's almost plug and play).
I wanted to use it with Wings Over Flanders Fields, and it work absolutely perfect with this sim!

I did have an issue though. My first Delanclip suddenly stopped working for no apparent reason. After reaching out to support and documenting the failure (by video),
the issue was quickly resolved and a replacement were sent to me immediately. Excellent customer support!

I've used my second Delanclip Fusion for over a month now, and have had no issues at all.
I'm thoroughly satisfied with the product and the service from the company.

October 16, 2025
Unprompted review
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Rated 5 out of 5 stars

I have to share my incredible…

I have to share my incredible experience with Delanclip! From the start, their support was exceptional, attentive and always willing to help. As for the Fusion Pro product, it exceeded all my expectations. The quality, design, and functionality are outstanding, making a huge difference in my daily gamming. I highly recommend it to anyone looking for innovation and top-notch support!

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Have being client for over 5 year.i am…

Have being client for over 5 year.i am using Delanclip fusion and Ps eye camera.i swamped Ps eye camera for a Delancam1 and I must say it was a grate decision.Delancam1 works wery well if you have longer distance between screen and tracker.I have 42 inc curved monitor and my cockpit is about 1.5 meter away from screen Delancam1 with fusion is still wery accurate.

October 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Delanclip Fusion Pro

Great product and support – Tom responds to emails within minutes. The tracker itself requires some adjustments in OpenTrack and you have to find a balance between responsiveness and smoothness but once you manage to customize the settings the product is excellent. I recommend it to everyone!

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

I got Delanclip wireless together with…

I got Delanclip wireless together with headstrap, and it just works, finally i can enjoy true sim experience. Delivery was fast to 7-10 days from UK tl Serbia. Customer support is awesome, they informed me of everything and were very polite...

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!!!

I recently purchased the delanclip fusion pro, it is absolutely amazing, especially for the price. Very precise head tracking simple and easy to set up and the customer service from Tomasz is excellent. I was worried my delanclip wasn't charging properly, dropped them an email and Tomasz replied within 3 hours and on a Sunday! After their guidance I found out the charging was just used error on my end. A 5 star experience all round, definitely worth your money. And local to me which is a bonus!

September 28, 2025
Unprompted review
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Rated 5 out of 5 stars

Great customer support

Great customer support. I ordered the Fusion clip and some accessories and the shipping company managed to botch the delivery (basically they said I refused the delivery). Thanks to Tom, who asked me if I actually refused the package, I was able to retrieve the package before the delivery company tried to return it back to sender. I am now a happy owner of the Fusion clip and it is great!

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great Products Realistic Pricing and Platinum Support and Service

In my retirement years I took up Flight Simulation and have spent many hours doing this. Although enjoyable I craved a bit more immersion in the game. I tried VR a couple of years ago and although I did like the immersion I found the drop in graphic quality frustrating and therefore it wasn’t my goto thing when using the simulator. A couple of months ago I came across some articles and video’s of the Delanclip Fusion which looked pretty good so I bought one and gave it a go. It works really well with my X-Plane 12 app and I feel it is much more natural to look in the direction of a panel and being able to see it without having to go to a pre-created static view. It is now my goto thing whenever I’m in the simulator. As good as this product is I must give a shout out for their service and support as they certainly do go the extra mile. While not being difficult to set up I did struggle somewhat with the alignment and settings due to my lack of knowledge of what the alignment process was actually doing. Thomas worked with me to simplify the process with patience and understanding.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Magnetic Charging Cable Issue

I had an issue with the magnetic charging cable.
Emailed support and within an hour had a response with troubleshooting steps and very quick responses throughout the process! Easy to follow troubleshooting guide and a came to a resolution pretty quickly!

Tomasz was amazing throughout!

September 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Fast and Helpful Customer Service

This is a comment on Delanclip's customer service rather than the actual product, as unfortunately there was a faulty lead which prevented it from working. However, I emailed technical support, and Tomasz (the company founder) emailed back within a couple of hours. He talked me through a couple of tings to try, but when it became clear the product would need to be returned for inspection, he arranged this immediately. Having checked the returned product and found it faulty, a new one is already on its way out to me. Outstanding communication throughout, and a quick turnaround both on the initial order, and on a return and replacement. This definitely inspires confidence, and I look forward to using the replacement Delanclip when it arrives!

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

I bought my "Starter Set" in 2018

I bought my "Starter Set" in 2018 and have never enjoyed flying more than I do now. I can't fly without using the DelanClip.I have over 7,000hrs in MSFS and just over 2,000 in DCS World.
It truly is wonderful tipping your head to see that wonderful sunset or the grass strip your trying to find as your running low over the MSFS2024 earth.
Thank you DelanClip for all the fun you have given me.

August 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Quick delivery to the States

Quick delivery to the States. I got this to replace my lost Delan clip which I bought many years ago. This new updated clip is so much easier to set up and works flawlessly.

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

Second unit purchased from Delanclip

Second unit purchased from Delanclip. This time the Fusion wireless LED unit. No morere more cables to deal with that you can run over with your chair. Or worse, run over the USB plug so you then have to bend it back. Tomasz was helpful in getting the thing working. I was using it on a trackIR camera. Cycle through the app a few times. Most likely to get your camera adjusted to the new frequency range of the new infra red LED. It is a guess but after a restart of the application the camera picked up the LED's unlike the first time.

August 8, 2025
Unprompted review

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