As a healthcare professional I have found more useful data from Sequencing.com than I thought possible. I have more information for tests that are useful and medications that I may use on patients. Th... See more
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Use Your DNA to Live Healthier, Happier, and Longer
Sequencing.com is the world’s largest platform for health-focused DNA insights, offering an unparalleled suite of advanced tools, reports, and guidance to help you understand your DNA and take meaningful action for your health and wellness.Our flagship service is our whole genome sequencing (WGS), which decodes ~100% of your genome with unmatched accuracy. It provides all-in-one genetic screening and analysis for over 15,000 conditions and medication reactions — no need to order multiple tests. Sequencing is performed in a CLIA-certified and CAP-accredited clinical laboratory located in the United States. Our easy-to-use at-home kit requires just a simple mouth swab — no blood or needles. We provide free worldwide shipping, and turnaround time from when the laboratory receives your kit to when you receive your results is usually under 8 weeks.
Once your genome is sequenced, you'll unlock access to 100+ personalized reports and apps covering nearly every area of health, including longevity, disease prevention, medication response (pharmacogenomics), rare disease risk, mental health, sleep optimization, brain health, nutrition, ancestry, and more.
We also offer an optional subscription service that provides monthly updates to your analysis and reports based on the latest research and discoveries and includes access to advanced features such as SequencingAI Chat — your personalized AI guide — and the ability to generate dynamic AI Reports.
Whether you're sequencing your genome or uploading existing DNA data, we also provide free DNA data storage.
Privacy You Can Trust
We are committed to protecting your privacy with our Privacy Forever policy. You own your DNA data, and we ensure it remains safe, secure, and private throughout your life. We never sell your data, never share it with insurance companies, pharmaceutical companies, or government agencies, and we do not conduct research using your DNA data. We are proudly HIPAA-compliant and certified under the US-EU-UK-Swiss Data Privacy Framework. Our only allegiance is to you — our customer.World-Class Customer Support
We pride ourselves on providing the highest level of customer service in the industry. Our Customer Success team is knowledgeable, responsive, and always ready to help. Whether you have a question about your kit, your results, or how to use a report, we're here for you. You can reach us via email (support@sequencing.com), phone (1-833-544-0001, M-F 8-5p ET), live chat, or Facebook Messenger. Your satisfaction and trust are our top priorities.680 E Colorado Blvd, 91101-2115, Pasadena, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
I ordered a small genome package, then read a bunch of negative comments on line. So I asked for a refund and got it with no BS. That's the customer service every company should have. I was also provided with a very clear, not defensive, explanation of the mis information as well as clarification and correct information. I immediately purchased the largest genome package I could afford. The information in the reports have given me a ton of clarity about my personal health. It has given me tools to have in my medical tool chest to advocate for myself! I have knowledge that no one would ever know without having done this. While some of it is very intimidating, it's really more valuable than scary. I wish I could keep going with the annual plan but sadly I can't afford that. Thank you so much for everything - every encounter has been positive.

Reply from Sequencing.com
Sequencing has been an incredible resource in helping me understand my genetic makeup. For years I’ve struggled with unexplained reactions and difficulties with certain medications, and now I finally have insight into why. Having my DNA mapped out gives me a personalized roadmap to guide both me and my physicians in making more informed decisions about my health.
This feels like a true game changer—having genetic information at my fingertips gives me confidence and clarity about how my body works, and it opens the door to more precise, effective care. I would highly recommend this to anyone wanting to take charge of their health and work with their doctors in a more informed, personalized way.

Reply from Sequencing.com
At first I was timid about using this company because I saw some reddit reviews about long waits. I took a chance due to the vast genes they look for. I paid for the ultra rapid and it came in exactly 3 weeks, as promised.

Reply from Sequencing.com
Outstanding Service and Life-Changing Insights!
Sequencing.com isn’t just another DNA company—it’s an entire experience that puts people first. I’m based in Canada, and I can honestly say their customer service team is one of the best I’ve ever dealt with. When I had an issue with my package getting delivered so my samples could be tested, their staff went above and beyond to make sure everything was sorted out quickly. They solved every problem with professionalism, kindness, and even a smile you can feel through their emails. It’s rare to find a company that treats every customer with such genuine care.
On top of that, the platform itself is incredible. Sequencing.com takes raw DNA data and makes it practical, whether it’s for health, wellness, nutrition, ancestry, or even how your genetics may affect how medications work for you. The tools are easy to use, secure, and far more advanced than anything I’ve seen from other DNA companies. I love that I could use data from other services and instantly unlock so much more information without needing to start over with a new kit.
Between the cutting-edge technology and the amazing staff, I feel completely supported every step of the way. Sequencing.com has empowered me to better understand my health and make smarter choices, and I couldn’t recommend them more highly. If you want a DNA company that delivers both brilliant science and world-class customer service, Sequencing.com is the one.

Reply from Sequencing.com
Sequencing offered a fantastic offer: a whole genomic methylation analysis for $379.
From the kit's arrival to the ultimate results, everything was trackable on its website.
Besides all the results, I could download my genetic files to research them.

Reply from Sequencing.com
Walked me through the entire process. Very fast turn around time. Easy to understand.

Reply from Sequencing.com
I have used three different DNA testing companies trying to get to the root of some family health issues. 23andme gave broad insight into ancestry, traits and a very few specific diseases; it's raw data was not easy to search from its site, but you could upload it into other specific search sites. Ancestry.com gives excellent ancestry info and makes integrating it into genealogy easy. Only sequencing.com found the suspected rare health issues and created reports that were easily accepted and understood by my doctors. While i wouldn't recommend it for genealogy work, sequencing.com is the clear choice for medical and genetic investigations.

Reply from Sequencing.com
Was extremely easy. The customer service is amazing. And the website is easy to navigate with such an insane amount of information.

Reply from Sequencing.com
Sequencing has helped me identify many things that I can easily submit reports to a doctor. The reports provide so much valuable information.

Reply from Sequencing.com
I love a company that provides what they said they would, and so much more! Sequencing changed the trajectory of our focus, by providing answers to so many medical questions we had. Not only were the reports detailed and easy to understand but they were also categorized to steer us in the right direction for follow up with physicians. The emails with updates were very much appreciated and knowing that the DNA data will not be sold, adds another level of trust and comfort, to this whole process. Very highly recommend.

Reply from Sequencing.com
The staff went above and beyond to help me get my sequencing done to get it to my doctors in the hospital as I had submitted it prior to being admitted. Their customer service is 10/10. They are very kind and friendly and would definitely recommend this to a friend or someone else in a situation where they have so much going on. Thank you to there team and I would say I had 100/10 experience. Thanks again Sequencing.

Reply from Sequencing.com
I decided to take the test because my condition could have been linked to several different genes. I was able to identify the gene responsible, which gave me valuable insights. In addition, I assessed the risk of various conditions that have, in fact, appeared in my family. It’s definitely worthwhile if you have a valid reason for doing it, as I did.

Reply from Sequencing.com
It’s been truly amazing! I just received my report today and it is so exciting to read and learn about my DNA!

Reply from Sequencing.com
Amazing amount of information in an easy to use format.

Reply from Sequencing.com
Very helpful to start now with a blueprint of my DNA and GNome test rrsults! i struggled with random syndrome that no doctor could figure it out for years, and now the explanation for every one of my symptoms is right in my face with explanation and relevance, description and with helpful options for tratment! thank you Sequencing you have help me so much!

Reply from Sequencing.com
I am overall very happy with the service. They responded very well to my concerns about processing time.

Reply from Sequencing.com
Sure you send in your DNA, which one would hope would get your answers- nope I just have more questions. Using this “service” and having given them quite a bit of money, I expected a lot more than just “it may be this or you man have this problem”. They have fancy little extras that you can pay for to get more answers about your DNA, your Ancestry, so many things.
Short story long, it isn’t worth the money and after correcting miss spelling on there email to me, then having another response come to me upside-down and backwards I have no faith in this company. Save your money and use a REAL MEDICAL DOCTOR!

Reply from Sequencing.com
The speed and accuracy of the process of genome sequencing and the generation of the reports are outstanding. The customer service is excellent.

Reply from Sequencing.com
I ordered my kit June 1 and it is July 6 when I get an email stating we're ready to view results. It could have taken 12 weeks but instead it was 4. How amazing is that. I found they progressed daily on their work in sequencing. You watch as each step takes place. The main thing though is the ease of understanding the report. You do not need a phd to understand the results. They make it in human ease language. The science is decoded so a lay person can make sense of it all. So far this is a top notch experience. I have had dna testing via my neurologist back when it was in its infancy. I already knew I had eds. I was pleased to see that my sequencing results showed exactly what I already knew and it gave me the reassurance to believe everything else. I have vitaligo as well and this also populated on the reports. I have something unknown going on with my body and this gave me the insigght i needed to follow the path of unknowing to knowing. The moment I saw EDS detected and the vitiligo I knew I could trust the report. Thank you.

Reply from Sequencing.com
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