Sequencing.com Reviews 600

It's easy to use. My family has a lot of health issues so it was insightful to see which ones I may have and which doctors I could possibly see about taking further action about the findings. I do ap... See more

The kit arrived in reasonable time, and was registered the next day of arrival, the tracking system in the site is brilliant and keeps me informed plus the notification sent to my email with each step... See more

I really needed some insight into my autoimmune issues. Keep in mind, Sequencing does not diagnose. I was able to read the reports, and they were explained in depth. I saw some things I expected, and... See more

If you want the full story use this one.Full genome sequencing is the only way to go. This company gets the importance of having information at your fingertips.

Went smoothly, got my results. Overall decent, results a little more confusing to read than expected. However, I didn't realize they automatically sign you up for a $30/month USD + tax subscription... See more

I initially gave a poor review about this company. My complaints were about the hidden cost of the subscription. While I still believe they could work on the transparency of the subscription, as well... See more

I love a company that provides what they said they would, and so much more! Sequencing changed the trajectory of our focus, by providing answers to so many medical questions we had. Not only were the... See more

WGS is the answer to many of your questions. Problems that would normally take years to pinpoint and many tedious exams, become self evident. Many of the reports give you clear instructions of what y... See more

Very good for identifying potential issues and following through by reading research. There are links. There are interesting options for additional reports that you can order and run real time.... See more

The support I have been provided has been nothing short of outstanding! I am extremely grateful for the assistance I continue to be provided by Logan and Ken. From the beginning of January of 20... See more

I have had illness issues for 37 years now. We suspected I have Lupus, but could never get it pinned down, to actually show that as a Diagnosis. I also recently got Sjorgren's Syndrome, another Auto... See more

This has been such a great experience! I expected to wait much longer than I actually did, but the timing for results was actually really good. I have finally received answers after having so many iss... See more

I decided to take the test because my condition could have been linked to several different genes. I was able to identify the gene responsible, which gave me valuable insights. In addition, I assessed... See more

Sure you send in your DNA, which one would hope would get your answers- nope I just have more questions. Using this “service” and having given them quite a bit of money, I expected a lot more than ju... See more

I had some initial challenges with using the downloadable files and with slow responses from support. But they have been working hard to make things right. Logan has been very responsive and wonderful... See more

Purchased the test because I was curious about some conditions that my grandparents have been dealing with. As it’s the whole genome I found out some interesting things. Very useful for curious people... See more

I bought the kit while it was on sale to further Investigate some concerns I have. Turns out that my symptoms were not all in my head and now I can follow up with more information. Just remember that... See more

It was easy. I ordered the kit. It arrived quickly, I swabbed my inner cheek, sent it out. I was kept informed of every step of progress during the process. I have a medical background so reading the... See more

I wanted to see if there were any future issues that could help me be diagnosed early. Sequencing let me know when they received my sample, and also let me know step by step what process they were on... See more

Custumer support at Sequencing.com is superb. They are always there and answer in a timely manner no matter what kind of questions you may have. I have had so many questions about the process of seeki... See more

Sequencing.com contacted me when they received my sample and kept me informed about how my sample was being procesed and when it would be completed. I received my reports and because I have had medic... See more

The staff went above and beyond to help me get my sequencing done to get it to my doctors in the hospital as I had submitted it prior to being admitted. Their customer service is 10/10. They are very... See more

I was skeptical of the type of results I would get. I have to say it was quite surprising, though. I’ve looked at several different sequencing companies. I chose to go with sequence.com as it offered... See more

Paid online, Kit arrived, Went to activate my kit and of course they wanted all my details, tel no email age etc. They also wanted my card details again, why, I've already paid for the kit.... See more

I ordered a small genome package, then read a bunch of negative comments on line. So I asked for a refund and got it with no BS. That's the customer service every company should have. I was also pro... See more

Life changing ,so take charge of your health with your personal DNA genetic inheritance ,and stop guessing what's wrong. I am so impressed with this service ,all the way up to receiving the results... See more

Very helpful to start now with a blueprint of my DNA and GNome test rrsults! i struggled with random syndrome that no doctor could figure it out for years, and now the explanation for every one of m... See more

Sequencing sent me a kit in the mail with clear instructions for sample. Took about 6 weeks for return results. Results do correlate with my health issues, still working my way through the results and... See more

Sequencing gives you an amazing amount of data, conversational customer help with research-heavy jargon and options to screen multiple systems in multiple ways! It's a boatload of support for those of... See more

I had gotten burned by Nebula, so I looked pretty closely at these guys. They provided good feedback on sequencing progress, which was reassuring. The reports are ai commentary wrapped aroun... See more

I had an excellent experience with sequencing.com, thanks to their outstanding customer service. Logan and his supervisor Ken truly went above and beyond to assist me. I was in a time-sensitive situa... See more

I learned about the possibility of hereditary pancreatitis and immediately remembered that my paternal grandfather died from pancreatic cancer. I am now scheduling for testing for this as well as all... See more

So far for the ordering process it has been fantastic. I am excited to get my package and get started on this journey.

My experience with Sequencing.com has been amazing so far. I expect it will continue to get better and better! They are so over the top focused on quality of service, keeping me informed throughout t... See more

Efficient friendly and professional service from start to finish, delivered exactly what was ordered, my whole genome sequencing and corresponding data set/raw files. This was done in a timely manner... See more

At first I was timid about using this company because I saw some reddit reviews about long waits. I took a chance due to the vast genes they look for. I paid for the ultra rapid and it came in exact... See more

I have used three different DNA testing companies trying to get to the root of some family health issues. 23andme gave broad insight into ancestry, traits and a very few specific diseases; it's raw da... See more

Shipping to Canada was surprisingly quick considering the strikes, viewing my data was really easy, I showed it to my doctor and they thought it was helpful as well. We’re hoping to use it to uncover... See more

Sequencing has been an incredible resource in helping me understand my genetic makeup. For years I’ve struggled with unexplained reactions and difficulties with certain medications, and now I finall... See more

Honestly speaking, at first my experience started a little rough. The first test didn’t seem to be testable. I had reached out to find out what the issue was. The man who I spoke with was very friendl... See more

This is beyond amazing - I've been looking for help and direction with several conditions and it helped me finally ask the right questions with my doctors - I have no doubt it saved be!

Outstanding Service and Life-Changing Insights! Sequencing.com isn’t just another DNA company—it’s an entire experience that puts people first. I’m based in Canada, and I can honestly say the... See more

This service assisted me in becoming aware of conditions present in my body so I can plan for future medical care. I know the Department of Veterans Affairs could benefit from working with this entity... See more

very nice experience with professional and courteous service!

Their Free Blood Type Analysis Using Your DNA doesn't work, always return error!?! Their customer service said it would look into it, over a month now, still no response after multiple tickets. Edit:... See more

We have done Sequencing.com tests on 2 of our family members so far. And have had great experiences with them. We had a snafu or 2 with billing and updates but Sequencing.com's customer support was... See more

I looked at a lot of dna service providers before deciding on Sequencing.com because of its extensive cutting-edge technology and welcoming customer support. My request was processed in the time fra... See more

In my opinion, very accurate , and very helpful. Sequencing was there every step of the way, provides very thorough reports . They have a strong commitment to privacy, while giving you updates as the... See more

Turn around time on the Sequencing was much faster than promised and average with other companies. Customer service response was prompt and questions answered thoroughly. The insight I've gained on he... See more