Outstanding Service and Life-Changing Insights!

Sequencing.com isn’t just another DNA company—it’s an entire experience that puts people first. I’m based in Canada, and I can honestly say their customer service team is one of the best I’ve ever dealt with. When I had an issue with my package getting delivered so my samples could be tested, their staff went above and beyond to make sure everything was sorted out quickly. They solved every problem with professionalism, kindness, and even a smile you can feel through their emails. It’s rare to find a company that treats every customer with such genuine care.

On top of that, the platform itself is incredible. Sequencing.com takes raw DNA data and makes it practical, whether it’s for health, wellness, nutrition, ancestry, or even how your genetics may affect how medications work for you. The tools are easy to use, secure, and far more advanced than anything I’ve seen from other DNA companies. I love that I could use data from other services and instantly unlock so much more information without needing to start over with a new kit.

Between the cutting-edge technology and the amazing staff, I feel completely supported every step of the way. Sequencing.com has empowered me to better understand my health and make smarter choices, and I couldn’t recommend them more highly. If you want a DNA company that delivers both brilliant science and world-class customer service, Sequencing.com is the one.