Send My Bag Reviews 25,348

The customer service staff were extremely knowledgeable about the process and super helpful with last minute changes to dates and addresses. My daughter and I are grateful that Send My Bag got her pa... See more

In the current world where everything is complicated and annoying, imagine finding a delivery company that makes things simple. And we're talking about moving stuff from France to the UK in the post-B... See more

Living in Northern Ireland. Going back to university in England and night before realised too much stuff. Very easy went online printed my labels. I got my bag picked up the next morning and delivere... See more

First time using the service so a little nervous and once you get your head around all the instructions it all worked really well. Our bags were waiting for us in our hotel rooms and returned to us... See more

Being able to travel comforteably from place to pkace without excessive luggage. Enabling public transport. As a carer it is difficult as we accumulate baggage as we go along. As we I have no transpor... See more

Easy process sending luggage from the UK to Australia. The only thing diminishing this service from 5 star to 4 star was that they sent my shipment from Singapore to Perth via Sydney, on the opposite... See more

The general process was quick, and I faced no problems when sending or receiving my bag. However, I took two stars off because there were many parts unclear, and I could not find an answer in the Q&A... See more

The online booking system is user friendly. The charges are reasonable. Tracking app isn’t great. Doesn’t show full tracking of where bags were only when they reached depots. Driver was professiona... See more

Sendmybag managed my bags in exactly 3 days from Delft, Netherlands to Stockholm, Sweden. Both the pick up and the drop off were at the very end of the time span, so I was getting nervous because I ha... See more

Our bags were sent successfully from Ireland to a hotel in England on time and without any problems. The set up process is time consuming and pretty complex due to Customs regulations leading to a b... See more

You are a trustworthy company, and the reason for that is that you helped me get my bags back, I just wanted to thank you for your service and support especially Mr Knor I really appreciate everything... See more

I’ve used Send My Bag three times now, suitcases, ski bags & bike boxes. Entire process was seamless, fast delivery, great value for money and friendly customer support team.

The process was very straight forward. SMB gave complete instructions and had a live person who picked up the telephone to answer my questions. The reason I could not give them a five star rating is... See more

It was an efficient and reliable service! I found myself under pressure to get a bag sent home in short notice. It was so easy to set up for pick up the next day and came days before estimated deliver... See more

Great service from send my bag. The courier arrived as scheduled and although it took an extra day that predicted for the bag to arrive, we had planned for a delay, so it didn’t cause any issues. The... See more

I needed to send a suitcase and duffel bag, both full of clothing, from the northeast US to my student in Leeds, UK, and I needed it to get there fast. Send My Bag made it happen! During the process o... See more

Was presently surprised how easy this was.Got a bit too excited shopping on a trip home to the UK and ended up with 25kg extra. Airline quote was $1600!!!this cost me under 300! This service was... See more

Easy to arrange shipping + shipping documents. Pick up within the allotted hours. Shipment arrives in great condition. While time didn't matter to us, the shipment did arrive in just a few days. Fro... See more

They delivered my boxes two days earlier than the estimated arrival date, which meant I had to scramble to make sure there was someone at the new address to receive them. My boxes also arrived super b... See more

Very reliable experience. Everything arrived intact and at the exact date planned and notified by the company. Collection was on time as well and the driver in Cork very obligingly managed to collect... See more

Everything worked really good. The pick-up was in time, even when I booked with little anticipation. The instructions were clear and helpful. And the delivery arrived even earlier than expected!

They did everything they were supposed to, and the process was easy. Taking off a star because they wanted to charge me for every change that I made after ordering, including very minor modifications... See more

It was easy reaching this Company by phone and the staff was pleasant and helpful, especially in addressing items not to place in my luggage. I followed instructions carefully, which included itemi... See more

This was the second time I have used 'send my bag'. Again I found the whole process straightforward and easy. I packed my box, printed labels and the box was collected from my house. Myself and my... See more

I was a first-time user trying to send one suitcase from Londo back home to the US. I didn't have time in London to fool around with an inefficient process, so I was a little nervous. Fortunately, t... See more

Significantly cheaper than brand names, simple steps to follow. Video explanations, prompt service. UK to USA in two days!

I’ve used this company to ship a large box to Italy and another to England both of which were received in less than 1 week which was sooner than their estimated ship time. Extremely helpful over the p... See more

Send my bag is a very useful service for transfer or bags within Europe. One of the challenges for us was communication on the receiving end in Spain. Luckily the online team was fantastic as were the... See more

It was my first time using them and everything went smoothly with my experience! Bag was picked up the next day after booking and delivered on the day they said they would which was about 3 days later... See more

Send my Bag provided an excellent value, professional and helpful service to get my boxes from Cornwall to Northern Ireland. The pick up was on time, the boxes were undamaged in transit and the delive... See more

Pros: Easy to contact, some options for narrow window collection times. Good estimates of delivery timings Cons: I spent hundred on insurance. When my computer was damaged I was told that a computer... See more

Economical. Send my Bag is fairly simple. The customs part is more complex. But not much they can do about that. They customer service is exceptional!!!

It's the third time now I've used Send My Bag after moving out of/back into the UK, and every time things have gone perfectly smoothly - handover on time, no issues with transport or customs and deliv... See more

Service as advertised and actually arrived early. Only reason for the 4 star is it's a bit pricey and having to pay extra for tag which I would of thought could of been included.

A very easy and simple process to move a bag. This was just a domestic trip. I will definatley try the process when i next travel overseas. . My only issue was that i was unable to get a time for p... See more

I used Send My Bag to ship 3 boxes from the US to the UK. They were very helpful with answering questions about packing. I used the standard service and my boxes arrived safe and sound in two days.... See more

The pickup in Scotland was excellent - the bag was dropped off 2 days later than expected (actually 1 day plus Sunday) but otherwise it worked well.

Very reliable and I was able to arrange collection of my luggage on short notice. The instructions are very clear (I recommend you read everything thoroughly) and it all went smoothly for an on-time d... See more

Like it should The order process is a bit sneaky, you pay and then you are sent all the horrendous customs forms to fill in. OK they are inevitable so I suppose its ok

Easy process to get the papers ready, pick up on time and received the package 4 days later as promised, very satisfied with send my bag services

Saved us a bit of money moving from UK to AUS. £600 per bag to be exact . Price for adding bags through the airline was outrageous (Qantas) £1000 per extra bag. We had 3. Send my bag picks up f... See more

Good service but the cost was about double advertised on web site. I felt their advertising was deceptive.

Everything perfect, but arrived one day before I d expected. But I would anyway highly recommend

They’re reliable and so easy to use. The instructions are simple and clear! I’ve used their service twice and will continue to do as needed.

wonderful service -so easy to use and very reliable. Have used them for overseas and domestic.

Wonderful service from pick up too delivery.Can not fault anything.thank you

I've been using them for years and they are always reliable. Great service and I'm happy that I found them.

It's the best Absolutely love their service, my case arrived in 4 days from south of France to North of England. No customs delay, no scares, nothing wrong. Completely polished service. Chat respo... See more

Generally a great and economical service however the packages arrived at their destination the day before scheduled and my son had not yet arrived at the address so that caused some hassle. Also, t... See more

Loved the service. Very much worth every cent. Everything was amazing, the only issue was how many restrictions there were on what I could send. By the end after taking out all the restricted items... See more