Select Auto Protect Reviews 352

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the company's pricing and service. Many consumers mention that the prices are the best compared to competitors. People highlight the outstanding customer service, with representatives being professional, helpful, and not pushy. Consumers value the detailed explanations of coverage and the patience shown when they needed time to decide. Consumers report a smooth claim process and appreciate the additional benefits, such as rental car refunds and roadside assistance. However, some reviewers express mixed feelings about the warranty and staff. Some people report issues with refunds, while others are happy with the cancellation process. A few consumers would like to have more information available online before purchasing.

Based on these reviews

Rated 4 out of 5 stars
Verified

Very fair price and did not balk at the discount advertisement I found online. Took repeated emails to connect as I was trying to avoid 'sales calls'. Was not made aware of the 1,000 mile or 30-day... See more

Rated 4 out of 5 stars
Verified

I was told on the phone during the sale everything is covered except wear and tear items. You don’t get the contract until you buy it and you do have 30 days to get your money back. Once I read the co... See more

Rated 4 out of 5 stars
Verified

Partially my fault but don't like talking on the phone about this kind of stuff. Manage to get this purchased for my electric truck just through email and text, hoping product works the way I want it... See more

Rated 4 out of 5 stars
Verified

Salesperson , Mr. Eric Russo, was friendly, polite. He explained everything up front and got me signed up quickly. Very good experience. I would recommend Select Auto Protect to my friends and family!... See more

Rated 5 out of 5 stars
Verified

Michelle Moore was fantastic to work with! She made the whole experience easy and fast. Great customer service! Promote her and hire more people like her. Also the coverage and pricing was much better... See more

Rated 5 out of 5 stars
Verified

The pricing for an additional 75,000 was very reasonable. Most of the warranty companies are now requiring 1,000 miles, in addition to the 30 day waiting period. They were able to work with me on t... See more

Rated 5 out of 5 stars
Verified

Steven, the sales rep we spoke to was very professional, and not at all pushy and annoying like others we spoke to at different comapanies. He and his company worked with us to get the best policy an... See more

Rated 3 out of 5 stars

I have previously rated them as a one, because no one contacted me on multiple attempts. a couple of days later Mike returned my phone calls and apologized that he had been out sick. I would give Mike... See more

Rated 5 out of 5 stars
Verified

Joe Garcia was very professional in speaking with me for the first time and explaining the service in detail. There was no high pressure tactics nor any going back and Forths . He was very congenial a... See more

Rated 5 out of 5 stars
Verified

Eric was very explícit explaining the service and benefits the extended car guarantee of “Select Auto Protect” offers. For now, very please and hope this is the real desk for our future. Will keep yo... See more

Rated 5 out of 5 stars

I’ve had the Select Auto Protect plan on my Mercedes SL550 since February 2024. In November I brought the car in for routine service at my local Mercedes dealership. The technician discovered the car... See more

Rated 5 out of 5 stars
Verified

Tom answered all my questions and was very professional. He wasn’t pushy. He was generally concerned about my concerns and did a great job in promoting Select Auto Protect.

Rated 5 out of 5 stars
Verified

We went with Select Auto Protect, They have the best prices and coverage limits. The customer service is outstanding. They made us feel like we were valued and family not just a contract number. Thank... See more

Rated 5 out of 5 stars

I recently contacted Select Auto Protect about coverage and found the sales person, Eric, to be very helpful. I agreed to sign up for the warranty. However , after doing additional research after our... See more

Rated 5 out of 5 stars
Verified

I am returning customer, I have had very good experiences previously with Select Auto Protect and their rep I deal with Eric Russo. Excellent people and a great product. I would highly recommend and... See more

Rated 5 out of 5 stars
Verified

Well explained plan for my new used Porsche good value and peace of mine on a luxury SUV and value priced, fit my budget and I can sleep at night knowing if anything happens I am in great hands.

Rated 5 out of 5 stars
Verified

Good, comprehensive Extended auto warranty at a fair price! Believe me, I've looked at a lot of them. I had a fantastic rep. who was very patient & informative,

Rated 5 out of 5 stars
Verified

Great price and sales associate didn't give the high pressure sale pitch I got with a competitor . I asked the competitor to send me an email and he kept on going with his sales pitch . I asked your s... See more

Rated 2 out of 5 stars
Verified

Your rep. Michelle Moore was very helpful on walking me through an Auto select protect car warranty for my Toyota rav 4 hybrid. She answered all my questions and was very pleasant and helpful. Thanks... See more

Rated 5 out of 5 stars
Verified

I was online looking for a warranty to replace the one I purchased the day before from Jack Hanania Chevolet. At any rate I received a call from Select, it was Joe Garia. He was very knowledgable abo... See more

Rated 2 out of 5 stars
Verified

Purchasing, coverage, price is good, but the biggest disappointment is, company does not have customer portal to log in to view info and claim history. I am not even sure warranty card will be genera... See more

Rated 5 out of 5 stars
Verified

After doing a great amount of research, i chose to go with select Auto Protect. I relied heavily on reviews hopefully i wont need anything, but if i do then we'll see. 09/27/2024 C... See more

Rated 5 out of 5 stars
Verified

Eric did a nice job in explaining all the features of the extended warranty that was being pursued. He negotiated to the final pricing in a logical and fair manner. I am satisfied with my choice of... See more

Rated 5 out of 5 stars
Verified

Amazing service and follow-up! Best prices and coverage, hands down! Thankfully, I haven’t used the coverage yet.. but from reviews, should be an easy process!

Rated 5 out of 5 stars
Verified

Excellent experience. Jennifer was awesome from the start. She answered all my questions before I even had a chance to ask them. She knew her stuff inside and out. Impressive.

Rated 5 out of 5 stars
Verified

Eric went above and beyond to solve the concerns I had about purchasing an extended warranty with Select Auto Protect - Thank You

Rated 5 out of 5 stars
Verified

My sales rep, Michael Harris was delightful! He explained how the coverage works, answered all my questions and never pressured me to buy the policy.

Rated 5 out of 5 stars
Verified

Recently reached out to see about extended warranty for my 2020 Maxima, I worked w/Joe G and he was thorough in explaining details about coverage/costs and also patient with me about pulling the tri... See more

Rated 5 out of 5 stars
Verified

Michael Harris was clear and concise with his explanations of the coverage. He explained the pricing and gave me discounts that helped me to make my decision.

Rated 5 out of 5 stars
Verified

Tony Safano was very helpful and accommodated special request with not problems.

Rated 5 out of 5 stars
Verified

They were very helpful with getting the correct coverage. Cost was very reasonable. I have not received the paper work or used it yet.

Rated 5 out of 5 stars
Verified

Jason Bennette did an excellent job to get me the best deal as a returning customer and deducted my previous plans refund.

Rated 5 out of 5 stars
Verified

Michelle was awesome. Wnet to manager to get the price into my budget. thoroughly explained package coverage...

Rated 5 out of 5 stars
Verified

I had Select warranty years ago and it was WELL worth the money, so when I needed another extended warranty, I didn’t hesitate to come back to your company.

Rated 5 out of 5 stars
Verified

Michelle Moore has been very responsive. I have been looking for a car for at least 6 weeks. She stayed in touch but did not pressure me. In the end she gave me a great rate and made me feel confiden... See more

Rated 3 out of 5 stars
Verified

I like your plans and the pricing is fair. However, it would be better if prospective buyers could access the information online and without having to text back and forth with a salesperson and not re... See more

Rated 5 out of 5 stars
Verified

Eric was professional and patient. He explained everything clearly and took the time to answer questions

Rated 5 out of 5 stars
Verified

Called many other companies and this company were not only the best price, but they were the best price by a landslide.

Rated 5 out of 5 stars
Verified

Easy and honest, more miles more years less money better coverage. I asked then to give me the best quote they can now. Not a call back quote or a we will math that quote.. a blow every one away quot... See more

Rated 5 out of 5 stars
Verified

I was very pleased with the high quality of customer service I experienced. Previous to speaking with Mr. Russo, I started conversations with other provider representatives, who became very impatie... See more

Rated 5 out of 5 stars
Verified

I called to see if Select Auto could provide me a competitive price on my new vehicle. They went above and beyond and provided a great price and threw in a few extras to sweeten the deal! This is the... See more

Rated 5 out of 5 stars
Verified

I would give it a five-star cuz my sales Lady Michelle done a good job of explaining the coverages to me she got me to change over from premier Auto protect so I would give it a five-star for right no... See more

Rated 5 out of 5 stars
Verified

gentleman listened to my needs and answered all questions courteously and informatively

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Company details

  1. #7 of 7 best companies in Auto Market
  2. #34 of 38 best companies in Auto Insurance Agency
  3. #13 of 18 best companies in Auto Parts Market
  4. #99 of 105 best companies in Insurance Agency

Written by the company

Select Auto Protect specializes in providing car warranties to protect our customers against the high costs of unexpected repairs. We offer a variety of coverage options to suit the needs of different car owners, including comprehensive coverage and limited coverage plans. Our team of experienced professionals is dedicated to providing excellent customer service and helping our customers find the right car warranty for their needs. In addition to our competitive pricing and flexible coverage options, we also offer additional benefits to our customers, such as 24/7 roadside assistance and rental car reimbursement. We are committed to helping our customers keep their vehicles on the road and minimizing the stress and costs associated with unexpected repairs. Whether you're a new car owner or have been driving for years, we have a car warranty option that can provide the protection you need. Contact us today to learn more and get a quote for your car warranty.


Contact info

3.9

Great

TrustScore 4 out of 5

352 reviews

5-star
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1-star

Hasn’t replied to negative reviews


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Rated 4 out of 5 stars
Verified

Very fair price and did not balk at the…

Very fair price and did not balk at the discount advertisement I found online.
Took repeated emails to connect as I was trying to avoid 'sales calls'.
Was not made aware of the 1,000 mile or 30-day waiting period, and though it certainly is a fair requirement, it was a surprise when the contract showed up.

August 6, 2025
Rated 5 out of 5 stars
Verified

Michelle Moore

Michelle Moore was fantastic to work with! She made the whole experience easy and fast. Great customer service! Promote her and hire more people like her. Also the coverage and pricing was much better than what the dealership was offering.

July 28, 2025
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Rated 5 out of 5 stars
Verified

Recurring customer

I had Select warranty years ago and it was WELL worth the money, so when I needed another extended warranty, I didn’t hesitate to come back to your company.

July 17, 2025
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Rated 5 out of 5 stars
Verified

Easy to do business with

Joe Garcia was very professional in speaking with me for the first time and explaining the service in detail. There was no high pressure tactics nor any going back and Forths . He was very congenial and forthcoming.

June 30, 2025
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Rated 5 out of 5 stars
Verified

Rudy's New Ford Ranger Extended Warranty

I called to see if Select Auto could provide me a competitive price on my new vehicle. They went above and beyond and provided a great price and threw in a few extras to sweeten the deal! This is the second vehicle they're covering and we have been very pleased thus far! Great value!

June 23, 2025
Rated 1 out of 5 stars

I had bad deal and auto protection…

I had best deal and auto protection policy but once i had car problems of course i send towing to the dealer but next day auto protection not cover and i have to towing back to normal mechanics shops but still not cover which is really bad service and i have to paid from my pocket. I call auto protection company and complain but this company never answers and leaves messages and couple day later i have to called and wait another 20 minutes and finally one person manager told me dosent cover i had unlimited cover best one but nothing cover and few months later i want to cancel policy and till now i dont get any refunds at all very disappointed and bad service if anyone from auto protection company look this message please find out my file and explain why not refund any !!!

June 25, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

I was online looking for a warranty to…

I was online looking for a warranty to replace the one I purchased the day before from Jack Hanania Chevolet. At any rate I received a call from Select, it was Joe Garia. He was very knowledgable about all of their products. He was kind and very pleasure to work with. He knew what kind of warranty I was seeking to replace the dealership's warranty. Joe was very patience as well. Thank you Select! AL M

June 23, 2025
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Rated 1 out of 5 stars

All talk

Although I payed a lot of money for the premium coverage and therefore contribute to their salary, I had to wait days for someone of the "corporate" to get back to me.
Well, nobody ever did. It was only after several attempts that I had some one in the authorization dept. on the phone who to said that my claim has apparently been denied(!)
Don't waste your money!

June 17, 2025
Unprompted review

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