Premier Auto Protect Reviews 1,122

TrustScore 4.5 out of 5

4.6

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's warranty options, highlighting the comprehensive coverage and peace of mind they provide. Consumers appreciate the knowledgeable and helpful staff, who patiently explain the plans and answer all questions thoroughly. People also value the efficient and straightforward service, with many reporting a quick and easy sign-up process. The reasonable pricing and the ability to find a plan that fits their budget are other aspects that reviewers frequently commend. Customers feel valued and well-informed throughout the entire process. The positive experiences with customer service representatives, who are described as professional, friendly, and patient, further contribute to the overall satisfaction.

Based on these reviews

Rated 5 out of 5 stars
Verified

Gave me all info needed to make an informed decision without any pressure or overselling. I appreciate it very much! Other competition were quite pushy and insisted on a quick decision.

Rated 5 out of 5 stars
Verified

Michael Lewis did a great job explaining the policy available to us. We ask questions and he answered them to our satisfaction. He sent the documents in a timely manner so we could review them and mak... See more

Rated 5 out of 5 stars
Verified

The coverage for my older model suv was exactly what I was looking for. The price and the package truly meets my need. The agent was patient, productive and professional. After shopping for coverag... See more

Rated 5 out of 5 stars
Verified

The Agent that worked with me, to get me setup with my Warranty on my car was very helpful, e went through everything, he was professional how he talked me through, how long and the amount of the warr... See more

Rated 5 out of 5 stars
Verified

Erica is a wonderful representative that works for your company. She was very professional, very friendly, very patient and I was impressed with her ability to work things out for me. Give her a rai... See more

Rated 5 out of 5 stars
Verified

Their prompt response to my online query for coverage was a plus. I had forgotten I previously was covered by them. The cost of my coverage was well within my expectations!. The representative was k... See more

Rated 5 out of 5 stars
Verified

Was a pleasure speaking with Steve today we have been missing each other the last couple of weeks my fault he was very understanding So I went ahead and put my wife’s jeep under contract also I wo... See more

Rated 5 out of 5 stars
Verified

Obtaining the contract went well. Kevin worked with me via email. I hesitate to give my phone number to extended warranty companies because I get spammed called for over year. I haven’t gotten one cal... See more

Rated 5 out of 5 stars

Morris was great because he was very knowledgeable, efficient, and straight to the point. Was expecting a long monotonous conversation and left happy in under 5 minutes. Very polite, didn’t sound like... See more

Rated 5 out of 5 stars
Verified

Your representative Derrick explained everything so well. The monthly payment amount I can handle very well.

Rated 5 out of 5 stars
Verified

Dane, the sales associate explained everything in detail to me, made me feel valued, answered all my questions patiently, and was engaging and knowledgeable. The price was reasonable, and the company... See more

Rated 5 out of 5 stars

I found this company in Forbes magazine, they were rated #1 online warranty. My sales rep Cameron was very knowledgeable, helpful and answered all of my questions. I have not had a claim yet, but I b... See more

Rated 5 out of 5 stars
Verified

Worked with Dane Satt and he spent time with me explaining the different plans and coverage. I’m a past user of Endurance Warranty and had an excellent response with them. But they did not cover a veh... See more

Rated 5 out of 5 stars
Verified

I had requested a quote online. The next day they contacted my husband and reviewed the request, went over price points and then I called Morris and after i made clear my understandings of the plan, w... See more

Rated 5 out of 5 stars

They were a wonderful company to deal with and it was simple to set up and get my extended coverage plan. The customer service rep was able to answer all my questions. Would recommend to anyone lookin... See more

Rated 5 out of 5 stars
Verified

The initial experience was quick and efficient. The representative was precise and knowledgeable. I am eager to see how i am treated and how hard it is going to be to get covered issues fixed tha... See more

Rated 5 out of 5 stars

Ed was great, very helpful and knowledgeable . Answered all my questions quickly and professionally. I'll suggest Premier Auto Protect to all my friends and family. Thanks for your time. 👍

Rated 5 out of 5 stars

My Agent Brian was very helpful from the start , he was courteous, professional, and answered all my questions I had about coverage, and the right plan for me and my vehicle. Seems like you’re doing e... See more

Rated 5 out of 5 stars

Alex was awesome! He explained the plan, the pricing, the benefits, etc. in plain English with no BS. I appreciated his candor and willingness to repeat himself if I asked.

Rated 5 out of 5 stars

Quick and easy sign up process. Answered all my questions and provided great pricing for the plan offered. Professional and polite when reviewing information.

Rated 5 out of 5 stars

Max was very informative and patient with me. Explaining all the details and ensuring my vehicle will be covered from any and all issues. Also, ensuring I got the best rate possible. Highly recommend.... See more

Rated 5 out of 5 stars

The folks at Premier Auto Protect were great. I had to do everything by text because of my busy schedule. They were very patient with me. What drew me to them was their grading with the BBB. Minimal c... See more

Rated 3 out of 5 stars
Verified

I like some of the extra benefits I qualified for per my inquiry however, I disliked that one of my requests for windshield coverage wasn't offered. Premier Elite shows it's a part of that plan.

Rated 5 out of 5 stars
Verified

Straight forward answers and extensive coverage. No nonsense. As long as that carries over when and if I need the coverage.

Rated 5 out of 5 stars
Verified

Hasn’t been in service yet so I’m really rating you friendly staff who got me the insurance.

Rated 5 out of 5 stars

Very pleasant to talk to and offered additional coverage if needed for my tires as a whole and did not pressure or argue with me about getting a warranty like other companies I reached out to about co... See more

Rated 5 out of 5 stars
Verified

I believe that this package will be a good fit for me at this time, power train and electrical service thank you for your service

Rated 3 out of 5 stars
Verified

More explanation and clarity about the coverage that’s provided. I just accepted the offer and do not believe I have received all information yet.

Rated 5 out of 5 stars
Verified

Dane was one of the reasons that we picked Premier. Also a customer at Sid Dillon has Premier and said your company was great to work with.

Rated 5 out of 5 stars
Verified

Stan was very knowledgeable and helpful throughout the process. He was able to offer different options to fit my needs.

Rated 5 out of 5 stars

Great experience talking with the gentleman that explained the total program to me. This means a lot to me to have the total program explained throughly in a way that I understood.

Rated 5 out of 5 stars
Verified

Lance was amazing. He’s the one who helped me and let me know about their promotion going on. I just got my new insurance and a new car. Life is great. And God is good

Rated 4 out of 5 stars
Verified

Good experience, Lance was very helpful in explaining the program and after checking online, I decided to accept the offer.

Rated 5 out of 5 stars
Verified

The rep, Kevin, was very helpful and straight-up with info regarding my contract. He answered all my questions.

Rated 5 out of 5 stars

Alex was not only polite but knowledgeable as well. He gave me all the information I needed quickly and I felt like he was truly working in my best interest. Thank you.

Rated 4 out of 5 stars
Verified

The systems appear to be covered but Not a lot of details regarding what, specifically, is covered under each major system (Engine, Transmission, AC, Electrical (are electrical tire inflation pressure... See more

Rated 5 out of 5 stars
Verified

Because I received the coverage I was looking for and at the price that fits my delicate budget. Thank You

Rated 5 out of 5 stars
Verified

Patient. Very thorough and detailed. Great personality. Sum it up a genuine people person.

Rated 5 out of 5 stars
Verified

John was very professional and prompt in getting back to me. I do have one request and that is id like a copy of my contract I. A hard copy form as well. Thanks, Kevin

Rated 5 out of 5 stars
Verified

The information that I received from premier was something that I waited for for a month as it took me time to get the money to turn around to get it but between the extended warranty and the vehicle... See more

Rated 5 out of 5 stars
Verified

Cameron made my choices clear and made the whole process very easy. Great customer service.

Rated 5 out of 5 stars
Verified

Very nice gentleman not pushy and did a great job explaining the warranty..

Rated 5 out of 5 stars
Verified

Information and expanation fabulous. Was satisfied with presentation and expalnation od services. A little disappointed in CA rules but LAnce explINED IT WELL.

Rated 5 out of 5 stars
Verified

Danny was very responsive and answered all my questions quickly and communicated quickly.

Rated 5 out of 5 stars

Nick was very professional and informative and attentive to my needs. He came up with a plan and a price that was able to meet what I needed and could afford. I am looking forward to recommending this... See more

We perform checks on reviews


Company details

  1. #2 of 7 best companies in Auto Market

Written by the company

Top rated by Trust Pilot, Premier Auto Protect is America's most trusted name in extended vehicle service plans, so you don't have to worry about unexpected, expensive repair bills. Call (888) 501-0094 now to get your free quote, so you can start saving thousands of dollars on auto repairs. We offer coverage across the country


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 6% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Ethan has been wonderful helping me…

Ethan has been wonderful helping me with a great extended warranty and offering the best promotions which is important in our challenging economy. Being female which sometimes we do not get honesty dealing with auto repairs l feel confident my policy will give me the best coverage l highly recommend premier Ethan is awesome
Sheryl D
Newport Beach Calif

October 21, 2025
Rated 5 out of 5 stars
Verified

Quality product; excellent service.

I had an amazing experience with this company! The customer service was top-notch, and the product exceeded my expectations. I highly recommend them to anyone looking for a quality products and excellent service.

October 14, 2025
Rated 5 out of 5 stars
Verified

Great purchase experience!

Gave me all info needed to make an informed decision without any pressure or overselling. I appreciate it very much! Other competition were quite pushy and insisted on a quick decision.

October 16, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look